The Opal Senior Living

I love that we are pet-friendly. my "children" are always with me. [name removed] is amazing, he came on a Sunday. he showed us everything and with a smile the whole time. I didn't look at anything else after that.

The location is great for me, it is right down the street from my work. We were also given a discount at move in which helped. One thing that really impressed me was the director had been continuously employed by the facility for quite some time. As far as I can tell the quality of care is excellent, one of the male nurses here especially has been great. My mom is enjoying the activities that are provided. The only incident I have had is with the checks, they cashed them before the date we had talked about and I was over drafted. They were very nice and apologetic when I brought it to their attention. I think the value for the money is better than other places that we looked into. Everything seems to be working out great so far.

It's always clean. Even though they ask me to call ahead before I visit, I don't. And it's unbelievable how clean it is every time I go in. Everyone there knows what my mother has been up to, which I appreciate. And they let me know of any issues that are going on. I've been very impressed. Mom says the food is okay, and they just got a new chef so that could be improving. They have a lot of activities, although she feels too tired to participate a lot. But she loves the music, and they bring in pets on Fridays. They have exercises, bingo, movies. She does what she can, which is a massive improvement over the last place she was at where she didn't do anything at all. It is expensive, but I think the cost is fair. I would recommend them to anyone.

Friendly staff, always willing to help. Covid lockdown has made it difficult to keep in contact with the resident.

Positive chang is noticeable over the last 6 months. New manager [name removed] is always out and about talking with residents, families, and staff. It's obvious that he cares about people and people respond to that. The team is working well together.

I am from California and visited my mother, I am very pleased with the appearance and attentiveness of the staff. They seem to keep control of issues at hand and are respectful. Seems to be a good value for the care given.

We like the warm, friendly, family-like environment. The apartments are a nice size to hold a sofa or love seat so that family or friends can visit comfortably. It is an older building, but well maintained. The sun room and enclosed central courtyard are especially nice. The staff has a remarkable longevity rate, with all administrators and most med-techs and aides still here after three years, or more. This means the people who care for your family member know them and their problems, habits and preferences.They have worked with me (resident's spouse) to solve any problem that has come up. The food is well above average for a care facility. I eat with my husband often and enjoy the meals! I feel at home there, since I visit several days a week. If there is anything I would wish for, it would be more aides per shift. Realistically, that is the norm.

This turned out to be the place where my father would spend his last days and I know he was happier, safer and better cared for than in his own home. Many of the staff listened to him and helped him through this frustrating period in his life and we appreciated that. I cannot thank [Name removed], [Name removed] and [Name removed] enough for the help with my stepmother as well during her last month with them.

My brother has resided at Hampton Manor Belleview due to dementia for a couple months. He has been well taken care of. The staff is very attentive, caring, and very helpful to the family. The director and staff has experience dealing with people with this disease, which can be difficult. They have the patience and understanding. Thank you for all you do!!!

Everybody is so kind, so nice and helpful. The are encouraging and caring to all the residents. It is kept very nicely clean and taken care of. She has a studio apartment they will come in weekly to clean. It has a nice covered patio area with some raised flower beds. Mom isn't to happy with the food she would like more fresh fruits and vegetables. She is a very social person so she enjoys all the daily activities. You have to be private care for 2 years then they will accept the elderly waiver. They also say they can't give me a breakdown of services and the cost which I'm not sure why. I would recommend this community.

We moved my aunt into HMD about 1 l/2 years ago. Of course at age 95 l/2 she was not happy the first few months. All of the staff made her feel at home and helped her work through the move and new chapter in her life. She loved sitting out side on the front porch and in the front area near the fireplace. Of course she loved having a cookie and a cup of coffee. She just passed away last week at the age of 97 and I am so very grateful to the staff and management at HMD. They are all family to us. THANKS for all you did!

This is a nice community. The staff are nice and some of the staff are not as helpful as we have requested. We have found that some of the staff is not helping as asked. The community is very clean and maintained. The menu is appealing. They do offer activities for the residents that want to participate We would suggest that other familes tour this community for the care of a loved one.

The Village is clean and comfortable. The staff is willing to work with you and your loved one. Memory care patients are carefully monitored and adjustments are made to accommodate the patients.

We are only in for one week now but everything seems to be going smoothly. Personnel are very friendly and accommodating. Our brother-in-law seems very comfortable there. [Removed]

My mother moved in recently and she's really enjoying it so far. They always have stuff going on like activities and social gatherings. My mom really enjoys playing BINGO and cards. They offer daily housekeeping and the staff is very friendly!The food is tasteful and they offer a large variety of options.

My first impression was open, light, and residents were alert and curious. The staff are upbeat, hard working and engage in many different facets of resident care. At meal times all staff participate in the dining room from pouring coffee, juices and water to serving the meals at the tables. After the meal, walkers are redistributed to residents and those that require it are escorted. The community calendar is full of a variety of stimulating events. With a max of 40 residents, In two weeks, Mom is adjusting quickly and is regaining her confidence. She feels safe and interested in her new home. I can sigh with relief.

The staff and the food at Brookdale are excellent. I think they could use a few more activities geared towards the male residents. I also think that the staff could be a little more encouraging. The community is clean and well taken care of. This community is very expensive, however they are very good.

My grandmother has been here for a month and it is still going well. The community is a nice looking place. It is in a good location and the community is close to where I live. It is the best location and I would recommend this community.

I was unsuccessful in getting my mother in law moved to Brookdale in Inver Grove Heights, however, I have nothing but praise for their people and facility. I dropped in there frequently during the month I was attempting to get her to move from Indianna to Mn. The staff, all of them , were so helpful and friendly. The residents were engaged in activities and also talkative. I have to say the meals smelled great and my adult son on leaving after looking at the facility said" Boy, grandma is really missing out , everybody in there is sitting down for lunch and laughing and talking and the food looks good too!" Penny and Lyndsay were very patient with me listening to all my travails and offering so much support. I have not altogether given up on getting her up here to be with her only family; trying to be proactive did not work so now we wait for something to happen to force a move. Hopefully the facility will have room for her when that happens.

I toured Brookdale for my mother, staff was very friendly, nice and clean, they answered my questions to my satisfaction