The Opal Senior Living

The community has been very caring and responsive. And the grounds are very clean, orderly, and aesthetically pleasing.

The Pavilion of Downtown Venice has cared for my dad for 7 years. The building is a landmark which offers an “old world” feeling. The staff is caring, patient and experienced. They can deal with any and all situations an elderly person can have. They communicate with family members in a timely and professional yet compassionate manner.

It's been good for my loved one. She is happier there then where she was before. It's a nice place and has a lot to offer. It's a good place in general.

The people here are very friendly. I know my neighbors. Everybody is of the same generation, and we share ideas and ways we've been brought up. I like it here and am very happy. I love my apartment. It's plenty big, bright, and sunny. Everything is very clean. We have a housekeeper who comes once a week for an hour, so she'll do the bathrooms and vacuum. It's very comfortable here. You get help when you need it. All you have to do is call. TV reception is questionable. But my big complaint is the food is just not up to my expectations. They don't have a chef, just a cook. Everything is packaged, brought in by truck. There have been times when the truck has not arrived, and then they have to scrounge to put something on the table. That's happened twice in the time I've been here so far. And that affects the value for me. If the food were good, I would say it's worth it. But the food is very poor. I did look around though and couldn't find anything better for the price.

When we first walked into Brookdale Spring Hill community and everything is just so pleasing to look at, very modern and very clean. It looked like a really nice place, very welcoming, bright, and open.

I love the staff. They make me feel welcome when I come to visit my client.

Love the food

I enjoy this place. It's my home away from home and meets all my needs.

Our family had an in person tour since it was referred to us and even though they were pretty expensive they were very will to work with us and accommodate our financial situation which we really appreciated, However the rooms just seemed a little dark and dreary.

The tour was nice but I thought the facility was too small and just would not be the right fit for my mom.

The community is very clean, that is very much a 5 star, and based on our experience we would recommend to others.

The community is neat and clean and they are able to check on our loved ones every 2 hours and really help with peace of mind. The community is smaller also and our loved ones don't get lost in the shuffle. I would recommend this community to others.

Our family had an in person tour, it was during covid which made it pretty limited. We were not able to see the apartments, however we were able to meet with the director and head nurse. Both were very responsive and truthful and honest about what their facility could and could not provide for our loved one.

The staff are nice and helpful for the family and residents.

I would tell others that the staff are very responsive. My father in law really enjoys the meals that are served here. They do have residents who speak Spanish and they are actively looking for employees who speak Spanish as well which is great. We would recommend to others looking and already have.

I'm sorry that other reviewers had less than an ideal experience with this facility. On the contrary, my father has been happy here since 2017 and the facilities' staff have increased their care for him since as his needs have increased. And importantly for me, the facilities' core staff have become like family for me in navigating the waters of an aging parent. This "home away from home" gave me a chance to know my father in his advancing years much better than I would have been able to if he had stayed at home. Plus, he gets the care he needs and I get the support I need to continue concentrating on loving him rather than worrying about him.

Looks good on vr tour.

Sometimes the communication is not that great it is lacking at times, but the facility itself is very nice. It is expensive but we do think it is a nice enough community and we would recommend it. Some of the staff are absolutely amazing. We love the size of the community it has that more intimate feel to it. Our loved one is difficult when it comes the care services, we wish they would handle our loved one a little better.

When we first visited Brookdale Bluewater community we really liked how clean it was, and how spacious it was. There are a bunch of diverse gathering rooms for the residents to go and hang out in which was nice. The rooms are a little more on the smaller size, but are still adequate.

I think they try, but I don't know that they have all the resources to give good care to the residents. Room sizes and layout of the community are average. They have limited outdoor space. The food is adequate. We stay because the location is perfect for us.