The Opal Senior Living

My experience with Summit was excellent. Caring staff and attention to details made the move quite pleasant. My friend has adjusted well.

My mother hasn't been there long. She was there for about a day and a half and had to go to the hospital and then she was back for another day and had to go to the hospital agian. Hopefully she'll be able to go back and stay. It's a pretty good value. It's clean and there's stuff for people to do. In the morning they get everybody out of thier rooms and get together and socialize. My mom won't get out on her own but once she's out there she's fine. They have therapy type stuff and take them shopping if they're up for it. She had a couple of meals there and she likes the food.

It is clean, neat, and the employees are helpful and friendly.

very nicely furnished - overall impression very positive.

I think they promise a lot & don't always deliver on that promise. Very friendly sometimes too much/fake. Meals look good, eating times are a bit early (4pm for dinner). What activities they have are nice but I don't consider a movie or a dish of ice cream an activity. I think something more low key but moving your body would be an activity. And value was fine but they just raised the rates. I'm not sure what I expected, but because I'm a nurse I think I anticipated a little more. The communication isn't always great but maybe no place is any different. Mom can't really tell me since she's in memory care. This has been a very difficult & overwhelming few months & transition. Again, not sure what I expected or anticipated but I just have felt a little lost . It is very helpful knowing the girls there are very kind & sweet.

This community was very nice and the staff was very friendly.

The pharmacist is on staff several times per week and with properly signed consents is able to provide information for concerned family members. The staff are caring and secure the facility for their guests. Outings are provided on a weekly basis and fun mental games stimulate social times within the Manor.

My sister-in-law is a resident at Hampton Manor, Belleview. She is in memory care, The staff and nurses have been wonderful with her. She is very well cared for and in good health. Through all the hard times, the facility and staff have helped the family

The person that took us on tour was great and helpful. This is an older community that did not feel very bright and cheery. I think their decor could use some brighter colors as it did not feel very inviting. I did not think the layout of the community would work for my loved one.

I toured here when I was looking. They have their memory care in a much smaller area, and it felt kind of claustrophobic. They were also a good distance away, had they been a little closer I may have given them a try.

I think it was a bit over priced for what we got. They were able to manage medications, but they were always short of staff. The activities offered were fine. There was always enough parking. The food was excellent.

We have now placed my stepmother in Hampton Manor 24th Road, in Ocala Florida. They are still undergoing positive changes in the care of Altzheimers patients. I'm very happy that they provide care based on need but the financial burden is non existent! When our private funds run out they have the Medicaid waiver program. We no longer have to be concerned for the future caring of my stepmother. They even have the Hospice care covered. The peace of mind is priceless!! Going thru this journey has been emotional to say the least. The service that "A place for Mom" has given to me and my family is so awesome. ( I know that their staff are True ANGELS.

That was nice, older and completely redone. It was clean. We went on a day that they were having an open house. The staff was really good about answering our questions. One gal stopped and gave us an individual tour. Everything was OK, but it was too big for mom.

The door was locked so we rang the bell for a little while and we saw the residents sitting there and the medicine cart was unattended. We rang for a good 5-7 minutes. Eventually the nurse came to the door and let us in. She didn't make any motion to move the cart or anything. There was a bit of humidity and a bunch of fans on. I asked her about it and she said the power went out. I appreciate the honesty with that and that they were trying to accommodate the residents as best as possible. There was a smell of urine as we were going down the hall. The people were nice though.

While looking for a suitable ALF for Mom, I decided the number one priority was "Location, Location, Location". I chose to tour Hanna Oaks as it was 4 blocks from her church and less that 1/2 mile from her home of 40 years. I found the staff and accommodations both friendly and suitable, although far from perfect. The private room chose was very affordable and perfect for Mom. The Administrator allowed me to decorate her room with all her favorite things (she loves butterflies) so that her arrival would be welcoming. They loved her room so much that they often 'show' it to others who are touring the facility. Mom has mild dementia and limited mobility along with incontinence. Assisted Living was the recommendation of her doctors. I live upstairs and work full time and my home was not deemed appropriate for her needs. Mom was confused and non-social at first but now she calls Hanna Oaks her 'home'. She has many friends and the staff all love her. She is the social butterfly of the group. Her 'church family' is nearby and she receives many visitors. I am on a first name basis with the staff and most of the residents. We often have 'snack parties' when I visit. I love Hanna Oaks! It may not be for everyone but it saved my Mother's life and gives me peace knowing she is well cared for and looked after.

Tour/open house and spoke to Alyssa. This is a possibility. Set up well, clean and maintained, responsive staff

Like the most is it's on one floor. No stairs or elevators the seniors have to use or fight to use. Improvements I love that they have laundry service; but dislike the seniors can't get their own items back. My mom has been there for less than a year and I've provided four water proof mattress pads; four washable bed pads; and four sets of sheets. The last two weeks, my mom's bed doesn't have a mattress pad, bed pad or sheets. Just the bedspread. I've complained numerous times to no avail. Mom has to return other people's clothes that she gets. It awful

We like the villa here at Belvedere Commons and everyone is very nice. Nevertheless, there is a real problem with the food. The kitchen staff is usually short handed and not given enough money to buy sufficient food for those they are required to feed. Those being served usually don't get what they are told they will receive on any given day. Usually what is given is in small portions or not on the plate because they ran out.

When we moved my mom into Belvedere Commons, it was a huge relief because it was a welcoming, friendly, warm, and generally cheerful place. The residents seemed mostly content and there was a comfortable vibe. The business changed hands not long after that, they have been through I think 5 directors, and things are not nearly as relaxed and comfortable as they were. My mom is in the memory care part and her room is never cleaned well. Her clothes are often stinky and dirty when I come to see her. They have said they are changing the cleaning staff, so I hope that happens. The regular staff are still caring and good, but don’t have time to do the best job. I visited once a couple of months back, for example, and my mom had fallen and her arm had a large, open, oozing wound that had not been cleaned or dressed. There was blood on her shirt that had been there overnight. That is the kind of thing that should be noticed and taken care of, but it is the kind of thing that can get overlooked these days at Belvedere Common if your loved one has memory issues. They need more staff. I still like the place and my mom is as happy there as she would be anywhere. The staff and other residents are really nice to her, and I think she enjoys the people. I just hope that things improve and get it back to the great place it was when she first moved in, but I honestly don’t know how that could happen unless it gets sold again to a better corporate overlord.

Everything that is promised is not fulfilled. I've been here and the wheelchair lift on the bus has never worked. Transportation to appointments bot provided. Assistance not provided in a timely matter. Overnight aides sleeping during shift and dismissing the call button. I have more discrepancies if you'd like to hear them. In looking into moving to a new facility but am told they're all alike.