The Opal Senior Living

When I placed my relative at Deerwood she was having to give up her own home and did not want to go. Thankfully, after meeting with them and seeing the room she thought she would like, we moved her in, and it was the best decision we could have made. She is happy, well fed and very well looked after. The place is spotless and the entire staff is friendly and knows everyone by name. Everyone I dealt with during this decision making time was professional and patient with my endless questions. My many thanks to Deborah at A Place for Mom for helping me so much in my search.

My brother has been at Clare Bridge for a couple of weeks, and it is going very well for him. The facility is very homey, clean and bright, and the staff is genuinely welcoming and helpful. My brother has joined most of the activities offered to him and even made a new friend from within the resident group. I vistied several facilities in our general area, and Clare Bridge was without a doubt the best. When my brother moved in and in the days since then, I have never wished that we had selected another facility.

Overall good, but there is always room for improvement. Cleanliness could be better. My mom is very happy but she doesn't require a lot of care. I would recommend it to others.

We really liked the facility because there's only 19 rooms, the kitchen is open, the residents can chat while they're cooking, and she mostly cooks from scratch, their choice of breakfast. So, it feels more like a cozy home.

First visit was a 4, cleanliness stood out. Most of the staff are kind.... but very laid back. It's under new management now, same people. It's what we could afford.

What we like the most about the community is the friendliness, and yes we would recommend Belvedere Commons of Franklin to other families based on the experience so far.

My mother resided at Brookdale for 8 months. The staff residents ratio was a lot better than other places. A lot of the employees have been there for many years. It’s not a brand new fancy place, with all the bells and whistles, it’s cozy and a more homey feeling. I visited my mom everyday and enjoyed getting to know all the staff and residents, they were always friendly and welcoming to us.

Hire more help sometimes there is only one tech on the evening shift and it takes a very long time for them to respond. Most of the techs are very friendly and caring. A few are not. The food is great ten times better than rehabilitate facility. When you don't go to the dining room. They are supposed to bring it to your room. Most of the time they bring it with nothing to drink. A few times they never brought anything. When asked they said that the people in the dining room have priority. Then the rooms but if they run out of what was on the menu they don't bring anything else. The administration staff are great especially the manager she is top notch

We have been satisfied with them so far. We had a problem with rain water intrusion from the courtyard door, but they moved my loved one to another room which did not have any such issue. Otherwise we are positive about his care there.

The facility was clean and the staff were very friendly. My father's room was very comfortable. The residents appeared to be well attended to. The dining experience was mixed. While my father ate most of the food, he said meals were often served warm to room temperature. He would have preferred hot food served while still hot. However, overall, he had a good experience.

The facility is clean, staff is friendly and the other residents are very nice, welcoming, and help each other.

The staff are very kind people. What's more important is that my mother is happy there. She says she is. I really like the woman in the office. The building doesn't have AC in the rooms and I think it should have.

I think the cleanliness was great. I think the staff were friendly and helpful. I think the quality of care was actually a five It was above and beyond whatever was asked. Number five, administrative staff I don't really understand the question but they were good. The food was I would say a four it could be better but that's okay. Seven activities I would say It all depends because I don't think that [name removed] participated in many of the activities that were available.

Staff are caring, food is good. Some bumps in paying the fees. I would recommend to others.

They could definitely increase the number of activities. They don't take them on trips because their van has been broken down for a while. They also don't do daily exercises. What I like most is the staff is super friendly and very involved in the resident's lives. I also like that everything is on one level. I also really like having nurse practitioners and other providers visit my mom right there in her room.

[name removed], the marketing director, was very helpful and went above and beyond to meet our needs. The staff is friendly. Biggest concern for our resident is quality of food and the smoking area being a shared outside space which makes it challenging for those who don’t smoke and use oxygen.

I liked them a lot and wanted to schedule another respite but unfortunately they aren't returning my calls or emails. When I visited, it didn't look like all elderly folks and since my husband was [age removed]I didn't want him to realize he was staying at a nursing home type setting.

Friendly atmosphere. Accommodating staff, fun activities available to residents, Occasional trips off campus, and good response to maintenance.

We really like that the facility is all on one level with no stairs or elevators. I would recommend Brookdale Inver Grove Heights, but it depends upon the needs of the individual resident. It has been a good fit for my mom and her situation.

We are very pleased with the care my loved one receives during periods of respite care. I put n/a for#6 because she does not participate in activities. That is on her not the activities or staff. At the point we determine she needs assisted living care full time very highly likely would place her at Belvedere Commons.