The Opal Senior Living

The kitchen staff does the best they can with what the food truck brings. Activities- The playground lady has lots of different activities to do.

The one thing that really sticks out to me is how they have welcomed my brother into the community. With this being a big change in his life, he has really accepted into it well. He really likes the place and the people. I would recommend Brookdale Fort Myers Lakes Park to others.

The day to day staff and the staff that are taking care of our loved ones are just excellent, and while the community is not dirty by any means there is still a little of cleanliness improvement. The meals and dining are reasonable. They are struggling with staffing just like everybody else, and management at the moment just seems to have a lack of compassion.

We toured with Brookdale Fort Myers Lake Park and it was a good tour. For us the location was too far away. Also, I did not feel like the staff were as attentive during the whole tour process. They did do a good job with following up with us after the tour.

Administrative staff along with other staff are very attentive, friendly and willing to assist as best they can with anything needed. The food is very good with a good variety of offerings.

Things are going well so far. Overall the staff seems to really care about their residents and many of them have a lengthy tenure here which is comforting. On the other hand, the facility itself is a bit outdated. They were recently purchased by another company and they are supposed to be making some enhancements to the facility to update it. The value is definitely there and I feel like my father is getting good care, there are just some improvements that I think they could make.

Brookdale Spring Hill was our second choice, we really liked the facility. The staff that we interacted with were SO nice. The reason we did not choose them was because the room sizes were too small for both of my parents to be in.

This community looked more like a nursing home and my loved one did not like that.

The community has been very caring and responsive. And the grounds are very clean, orderly, and aesthetically pleasing.

The Pavilion of Downtown Venice has cared for my dad for 7 years. The building is a landmark which offers an “old world” feeling. The staff is caring, patient and experienced. They can deal with any and all situations an elderly person can have. They communicate with family members in a timely and professional yet compassionate manner.

It's been good for my loved one. She is happier there then where she was before. It's a nice place and has a lot to offer. It's a good place in general.

The people here are very friendly. I know my neighbors. Everybody is of the same generation, and we share ideas and ways we've been brought up. I like it here and am very happy. I love my apartment. It's plenty big, bright, and sunny. Everything is very clean. We have a housekeeper who comes once a week for an hour, so she'll do the bathrooms and vacuum. It's very comfortable here. You get help when you need it. All you have to do is call. TV reception is questionable. But my big complaint is the food is just not up to my expectations. They don't have a chef, just a cook. Everything is packaged, brought in by truck. There have been times when the truck has not arrived, and then they have to scrounge to put something on the table. That's happened twice in the time I've been here so far. And that affects the value for me. If the food were good, I would say it's worth it. But the food is very poor. I did look around though and couldn't find anything better for the price.

When we first walked into Brookdale Spring Hill community and everything is just so pleasing to look at, very modern and very clean. It looked like a really nice place, very welcoming, bright, and open.

I love the staff. They make me feel welcome when I come to visit my client.

Love the food

I enjoy this place. It's my home away from home and meets all my needs.

Our family had an in person tour since it was referred to us and even though they were pretty expensive they were very will to work with us and accommodate our financial situation which we really appreciated, However the rooms just seemed a little dark and dreary.

The community is very clean, that is very much a 5 star, and based on our experience we would recommend to others.

The community is neat and clean and they are able to check on our loved ones every 2 hours and really help with peace of mind. The community is smaller also and our loved ones don't get lost in the shuffle. I would recommend this community to others.