The Opal Senior Living

The service our loved one has been getting is excellent. We’ve had the food and it’s very good. There is enough parking so that it’s not a problem. There aren’t any real problems with the laundry service. It’s a friendly and clean community.

It’s a very good place. My mother-in-law likes the food. It looks good and smells good. The community is clean and the staff is friendly. I don’t know a lot about the activities, but my mother-in-law hasn’t said anything negative.

Christi very helpful. Deerwood is 100% ALF. Family established and operated. She no doubt reflects the policy of the owners that residents are #1. Truly sincere in her interest in the community, people, and employees. Facilities and services are much the same. Medical: nurse on duty 24/7. Chambrel uses LRPN,

Well I must Say, Thank you "A Place for Mom.com" they helped so much in getting the process started & helping me find the perfect new home for Mother. Richard Thomas is GREAT! I was a bit afraid of how my Dear Mother would react to moving from her own home to Sterling House. Well I am so very happy, as is my Mother & the entire family. She is having a blast! She loves her new home. She loves the staff as do I. Laura in Ft Myers & Carol in Lehigh Acres are the BEST!! I could go on & on about everything & everyone else but you see my ratings, 5 Star+... Mom has only been there a few weeks now, but I am so pleased with my choice. THANK YOU STERLING HOUSE STAFF :-)

Very friendly staff made me feel welcome and answered all my questions. Placed emphasis on giving my parents their individual preferences and not just making them conform to 'group norms'. I asked a lot of 'tough' questions and the staff was candid in their responses +++ They did not make me feel like I was being unreasonable with my 'what if' questions which I had an idea what the answers would be just given the nature of the business. I wanted to communicate how important it is to DAD that he be 'in charge' when it comes to his care. Diane was AMAZING +++. I greeted her with a professional handshake and departed with a friendly hug. Thank you. 'A place for Mom ' for the referral. I know I have to 'shop arround' as in the end it's not about me, It is my responsibility to gather facts and information as we all know 'dad is in charge' not you and I. David Charles Osborne Tallahassee, Florida PS: My first choice is to convince mom and dad to move in to my home. That remains my highest recommendation to them. So far I have only looked at ONE facility and Sterling House is now in 2nd place as far as my '2cents' worth of recommendations are concerned.

Very nice place. Great location with a beautiful garden and courtyard area. The staff were very nice. I was greeted immediately and enjoyed an informative tour by a very knowledgeable and polite sales person. The apartments are very nice, clean, spacious and updated. I decided to bring my father back to tour and will definitely recommend Summit at Venice.

So far, our experience with Sterling House has been phenomenal!! It's really an awesome place! My loved one says that he likes the food, and he hasn't had a bad meal yet! I haven't tried it, but it always looks and smells good! We were really looking for a place that had an opening, and wasn't going to cost my loved one an arm and a leg, and this was the perfect place! It's smaller than some of the others, and has a more home-like setting, which was very nice. Not to mention that the price is cheaper than some others in the area, and offers exactly what he needs for now.

Clare Bridge of Sun Prairie was very welcoming to us. We toured, visited more at least an hour, compared the facility to 3 other places, and chose Clare Bridge. We chose because of the hominess, the staff, the cleanliness, the location, and the cost for the number of ADLS we know that Mom needs. We also HAD to have a place that was secure for Mom, and Clare Bridge does it! I was able to stay overnight with Mom the first night, so I had a delicious breakfast with her, and the cook provided an excellent choice for Mom, especially following Mom's diabetic diet. We feel comfortable calling the facility, and believe that if the staff have any questions for us, they will call.

We are more than happy with the services they provide here! Our loved one seems like she is in a much better place. She's not able to participate in activities, but they do their best to keep her moving around and involved, instead of just plopping her in front of a TV all day, like the place she was at previously. We'd have no problems recommending this place to anyone, they do a great job!

My Dad previously lived at an Independent Living Center, but we moved him in our home 14 months ago. He became very lonesome and we could tell that he would be happier with peers. A friend told us about A Place for Mom and I looked it up on the internet. A representative called immediately and within a week, found a place for respite care, and five weeks later moved him in. He is very happy and we are glad that he is in a safe and caring place.

It depends on the staff, what kind of care they get. There is no management on the third shift. They are lacking in work and care. The food is really good. It is secure. The structure is good. If you do have issues you can talk to the director but he doesn't do anything about it. If you have big issues you have to go higher up than director of the individual facility. My parents are both in single rooms in different hallways of the communites. Mom is in memory care and dad is in assisted living. They are happy over all.

We've been very pleased with them, it's a very homey feeling. The first tour I took before we even had my mother in law look at it, it felt so cozy, it felt like home. They've got her involved in activities like I've never seen her involved before, it's a wonderful place. I guess it's only recently (the past year or so) been turned into a dementia/memory care unit and it's much smaller and cozier than some of the ones we looked at. I really liked how it felt there, I talked to the people and residents there and there was such a wide range of people. There's not a ton of beds but there's a wide variety of people.

They're staff is excellent! I think it's great. We don't have any gripes with anything. For the quality of care my dad is getting, I think it's great. The care is real good. He hasn't been there very long so they're still getting to know him and he's still getting to know them. They've done everything they said they're going to do. He's getting the care he needs and he's happy there. The activities coordinator is always with him. He wants to do thing and is able and motivated. They took them to the zoo the other day and he really enjoyed that. They have a little garden and he just loves that. They have a bunch of stuff and they try to work with the individual persont o see what they enjoy doing.

2.4 miles (7 minutes) from our home. 3rd facility visited. Facility is located off of a busy street in Franklin area, but recessed so you don't feel like your on street. Two 1 story facilities (1 memory care, 1 assisted living). Entrance opens into a large waiting area with administrative offices on either side. Director toured, She was very business like, touring facilities, showing us menu, activities schedule, confirming pricing that she had already confirmed for us. Our tour felt more rushed here. The facilities and rooms were very nice, comparable with the 1st two facilities. One thing I recall as unique was that she showed us the laundry room and stated that residents can do their own laundry if they prefer providing more independence to those who want it. It felt more like I was selecting an apartment rather than being sold on the quality of the care & living provided at the facility. While waiting to talk with Medical Supervisor, we sat in a room which had notes posted to employees from the executive director. They were notes [removed] "Overtime has become an issue... reviewing employee procedures for clocking in/out.." Raises concerns that he's not hands on and has to communicate via memo's and postings with the staff. The level of care costs vary based upon condition of patient from $200 - $1,000 per month.

We toured Brookdale Spring Hill and we liked it, there was nothing adverse about it except that my mother has a screened in porch and would not have had one at Brookdale. Having a screen porch brings the outside in, and opens up the room so that it doesn't feel so closed in; that was a selling point for us at the other community. If Brookdale offered that then we may have gone for them because the community is less than half a mile from my house.

I love that we are pet-friendly. my "children" are always with me. [name removed] is amazing, he came on a Sunday. he showed us everything and with a smile the whole time. I didn't look at anything else after that.

The location is great for me, it is right down the street from my work. We were also given a discount at move in which helped. One thing that really impressed me was the director had been continuously employed by the facility for quite some time. As far as I can tell the quality of care is excellent, one of the male nurses here especially has been great. My mom is enjoying the activities that are provided. The only incident I have had is with the checks, they cashed them before the date we had talked about and I was over drafted. They were very nice and apologetic when I brought it to their attention. I think the value for the money is better than other places that we looked into. Everything seems to be working out great so far.

It's always clean. Even though they ask me to call ahead before I visit, I don't. And it's unbelievable how clean it is every time I go in. Everyone there knows what my mother has been up to, which I appreciate. And they let me know of any issues that are going on. I've been very impressed. Mom says the food is okay, and they just got a new chef so that could be improving. They have a lot of activities, although she feels too tired to participate a lot. But she loves the music, and they bring in pets on Fridays. They have exercises, bingo, movies. She does what she can, which is a massive improvement over the last place she was at where she didn't do anything at all. It is expensive, but I think the cost is fair. I would recommend them to anyone.

Positive chang is noticeable over the last 6 months. New manager [name removed] is always out and about talking with residents, families, and staff. It's obvious that he cares about people and people respond to that. The team is working well together.

We like the warm, friendly, family-like environment. The apartments are a nice size to hold a sofa or love seat so that family or friends can visit comfortably. It is an older building, but well maintained. The sun room and enclosed central courtyard are especially nice. The staff has a remarkable longevity rate, with all administrators and most med-techs and aides still here after three years, or more. This means the people who care for your family member know them and their problems, habits and preferences.They have worked with me (resident's spouse) to solve any problem that has come up. The food is well above average for a care facility. I eat with my husband often and enjoy the meals! I feel at home there, since I visit several days a week. If there is anything I would wish for, it would be more aides per shift. Realistically, that is the norm.