The Opal Senior Living

We have been satisfied with them so far. We had a problem with rain water intrusion from the courtyard door, but they moved my loved one to another room which did not have any such issue. Otherwise we are positive about his care there.

The facility was clean and the staff were very friendly. My father's room was very comfortable. The residents appeared to be well attended to. The dining experience was mixed. While my father ate most of the food, he said meals were often served warm to room temperature. He would have preferred hot food served while still hot. However, overall, he had a good experience.

The facility is clean, staff is friendly and the other residents are very nice, welcoming, and help each other.

I think the cleanliness was great. I think the staff were friendly and helpful. I think the quality of care was actually a five It was above and beyond whatever was asked. Number five, administrative staff I don't really understand the question but they were good. The food was I would say a four it could be better but that's okay. Seven activities I would say It all depends because I don't think that [name removed] participated in many of the activities that were available.

They could definitely increase the number of activities. They don't take them on trips because their van has been broken down for a while. They also don't do daily exercises. What I like most is the staff is super friendly and very involved in the resident's lives. I also like that everything is on one level. I also really like having nurse practitioners and other providers visit my mom right there in her room.

[name removed], the marketing director, was very helpful and went above and beyond to meet our needs. The staff is friendly. Biggest concern for our resident is quality of food and the smoking area being a shared outside space which makes it challenging for those who don’t smoke and use oxygen.

I liked them a lot and wanted to schedule another respite but unfortunately they aren't returning my calls or emails. When I visited, it didn't look like all elderly folks and since my husband was [age removed]I didn't want him to realize he was staying at a nursing home type setting.

Friendly atmosphere. Accommodating staff, fun activities available to residents, Occasional trips off campus, and good response to maintenance.

We are very pleased with the care my loved one receives during periods of respite care. I put n/a for#6 because she does not participate in activities. That is on her not the activities or staff. At the point we determine she needs assisted living care full time very highly likely would place her at Belvedere Commons.

My wife only spent three months in the Belvedere prior to her passing. During this time I found the staff took very good care of her. I did think they should add additional activities for the memory ward.

The exterior of the property looks bad as well as the cleaning of the rooms. How often does management check for those things? It would be nice to know if the renters are present for the activities. How many people are using them. Etc

The exterior of the property looks bad as well as the cleaning of the rooms. How often does management check for those things? It would be nice to know if the renters are present for the activities. How many people are using them. Etc

The day my aunt moved in, 6 other residents moved in. I think I got a negative feeling from the admins because they were overwhelmed. They weren't as helpful as I was hoping for. However, over time, it has gotten better. Dee was finally approved for Medicaid a few months ago. I have been very thankful to find a facility that was previous private pay. The quality of the facility over all was much better than what I think it would have been if they had been a Medicaid facility previously. I have been so happy to have found this place. It has been an overall good experience for my aunt.

It is a smaller facility so one can easily get from one space to another. We have one in Memory Care and the other in Assited Living. They visit often. The facility is updated. The look is fresh. The rooms are spacious compared to others I toured.

Mom likes the smaller size of the facility and the friendliness of staff. More personal care. I would recommend Opal to others in a similar situation.

Most of the staff is friendly and patient. Facility is clean, nursing staff changes meds as needed. Mom seems to enjoy the food. Not a lot of activities.

The workers are really great, but they were frequently understaffed the head of nursing I had to call corporate on twice they have now been taken over by OPAL. It is quaint and small, nice food and nice people. Hard to keep a consistent staff. They have not been able to keep a consistent cleaning person.

The communication needs improvement as it is difficult to get accurate information on our family member. It seems very challenging to get answers to our questions - we can't get a bill, find out easily when certain things are scheduled like showers and when she had the last one, or when laundry is done or whether she ate her meals. Also I would recommend a system of wearable alarms that have fall detection if someone falls and isn't able to press their call button. It would also be helpful if check ins could be scheduled for folks who need some regular assistance with toileting.

We took a tour of the community, facility, & areas. I was impressed by the cleanliness, kindness, & interaction with staff, visitors, & residents. The unit was spacious & relaxing/calm feel.

This is a very nice facility and my mother is very happy here. However, the director is not around the residents or family members, stays in her office. The rug down the main aisle off the recepption area STILL needs replaced, it smells so bad and is disgusting. Why overall rating is a 4.