The Opal Senior Living

It's good. I don't know what I like the best.

My family and loved one had a good experience with Belvedere Commons. This community is on the smaller side. The care sometimes is slow. There could be more activities, but the bus was broken while my loved one was at the community. The staff was very friendly. Overall, this is a community you should check out to see if it is the right fit for your loved one.

I love Brookdale. We are hiring a a housekeeper, which is badly needed. Now the public areas are cleaned by a single person, and it looks good. Even with the lack of housekeeping staff, our apartments are ok due to the cleaning before I came. I am confident that we are on par with any other facilities. The food is good for the most part. The breakfast is awesome, and the soups are beyond good. We have a balanced meal every day. Our chef works miracles with seasonings. There is a wide range of activities daily. The care staff are wonderful. They deal with some grumpy old folks who just have a defeatist attitude and like to push the help button purely for attention or need the tv adjusted. Our care staff understands us and do a loving job of meeting and surpassing our needs. They are warm yet professional, and I have yet to see a single person who I would replace. Our nursing staff are gentle and professional answering questions or fielding concerns. Before moving here I evaluated the costs of assisted living facilities in town. Brookdale ls pretty comparable. I would love to have a dishwasher and in-room washing capabilities, but after almost three months of being cared for by this staff, I am very pleased that we chose Brookdale. I appreciate the assistance A Place for Mom gave me while I was struggling with this very complicated life situation. After all of my research and after living here, I totally feel it's the best place for me, and I would definitely recommend Brookdale. The warmth of our assistance staff is awesome. Other than the issue with no housekeeping, I am totally happy here.

My loved ones looked at a larger community but opted for Belvedere Commons for the smaller community feeling. They have made friends and are very happy. Staff are very attentive and helpful.

I live out of state and talked with someone on the phone about this facility. After explaining what my loved one needed, the man said he did not feel that this would be the right fit for my mother. It is a high rise and she just needed too much care. I appreciated their honesty with me.

The kitchen staff does the best they can with what the food truck brings. Activities- The playground lady has lots of different activities to do.

The one thing that really sticks out to me is how they have welcomed my brother into the community. With this being a big change in his life, he has really accepted into it well. He really likes the place and the people. I would recommend Brookdale Fort Myers Lakes Park to others.

The day to day staff and the staff that are taking care of our loved ones are just excellent, and while the community is not dirty by any means there is still a little of cleanliness improvement. The meals and dining are reasonable. They are struggling with staffing just like everybody else, and management at the moment just seems to have a lack of compassion.

We toured with Brookdale Fort Myers Lake Park and it was a good tour. For us the location was too far away. Also, I did not feel like the staff were as attentive during the whole tour process. They did do a good job with following up with us after the tour.

Administrative staff along with other staff are very attentive, friendly and willing to assist as best they can with anything needed. The food is very good with a good variety of offerings.

Things are going well so far. Overall the staff seems to really care about their residents and many of them have a lengthy tenure here which is comforting. On the other hand, the facility itself is a bit outdated. They were recently purchased by another company and they are supposed to be making some enhancements to the facility to update it. The value is definitely there and I feel like my father is getting good care, there are just some improvements that I think they could make.

Brookdale Spring Hill was our second choice, we really liked the facility. The staff that we interacted with were SO nice. The reason we did not choose them was because the room sizes were too small for both of my parents to be in.

This community looked more like a nursing home and my loved one did not like that.

The community has been very caring and responsive. And the grounds are very clean, orderly, and aesthetically pleasing.

The Pavilion of Downtown Venice has cared for my dad for 7 years. The building is a landmark which offers an “old world” feeling. The staff is caring, patient and experienced. They can deal with any and all situations an elderly person can have. They communicate with family members in a timely and professional yet compassionate manner.

It's been good for my loved one. She is happier there then where she was before. It's a nice place and has a lot to offer. It's a good place in general.

The people here are very friendly. I know my neighbors. Everybody is of the same generation, and we share ideas and ways we've been brought up. I like it here and am very happy. I love my apartment. It's plenty big, bright, and sunny. Everything is very clean. We have a housekeeper who comes once a week for an hour, so she'll do the bathrooms and vacuum. It's very comfortable here. You get help when you need it. All you have to do is call. TV reception is questionable. But my big complaint is the food is just not up to my expectations. They don't have a chef, just a cook. Everything is packaged, brought in by truck. There have been times when the truck has not arrived, and then they have to scrounge to put something on the table. That's happened twice in the time I've been here so far. And that affects the value for me. If the food were good, I would say it's worth it. But the food is very poor. I did look around though and couldn't find anything better for the price.

When we first walked into Brookdale Spring Hill community and everything is just so pleasing to look at, very modern and very clean. It looked like a really nice place, very welcoming, bright, and open.

I love the staff. They make me feel welcome when I come to visit my client.