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No matter what stage of life your loved one is in, The Goodman Group provides quality care to meet their specific needs. The Goodman Group has 734 reviews and an average review rating of 4.2 out of 5. The Goodman Group is a privately held company that manages senior living and health care communities, residential communities, and commercial properties. They have been in the senior living service for more than 50 years. The Goodman Group offers a variety of senior living amenities, delivering Platinum Service, such as chef-prepared meals, FIT Functional Fitness, engaging activities, elegant common areas, and more. They also honor veterans and their spouses through the Valiant Veterans program.

8.5

Review Score

734 reviews
26 communities
Starting from $X,XXX/mo
2 community videos

The Goodman Group community listings

Showing 26 communities
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Westpark Village

2351 Solomon Avenue, Billings, MT 59102

Starting at$X,XXX+ monthly
Photo of Westpark Village
18
18 Photos available
9.5
Review Score
25 reviews

There is just an upbeat feeling about the place. Staff know your name. Residents are pleasant and welcoming. There are plenty of choices of food to eat. They hold monthly meetings between the residents and...

Provides: Assisted Living, Independent Living

Remember those playful days filled with adventure, good times, good friends, and special places. We have planned and built such a special place. A home where new memories are born each day. Where you can share good times with friends and family. Westpark Village is a special place to be with...

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The Commons On Marice

1380 Marice Drive, Eagan, MN 55121

Starting at$X,XXX+ monthly
21
21 Photos available
9.5
Review Score
70 reviews

They're flexibility and then kindness has my dad passed away! My mom is still living there and they are really good to her. We would absolutely recommend this community to other families based on our...

Provides: Assisted Living, Independent Living

Visit The Commons on Marice and discover a remarkable senior community. Everything you need is here, that's the beauty of your convenient, enriching and, most importantly, satisfying independent lifestyle. The Commons is uniquely designed to bring the outside inside. In the two story atrium,...

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The Residence At Timber Pines

3140 Forest Road, Spring Hill, FL 34606

Starting at$X,XXX+ monthly
18
18 Photos available
9.4
Review Score
30 reviews

Overall it is very nice there. Most of the staff is excellent but there were a few times that I was a bit concerned with quality of care. When I bring it to someone's attention it is quickly taken care of....

Provides: Assisted Living, Memory Care, Independent Living

Located on 28 beautifully landscaped acres complete with paved and lighted walking paths. The Residence at Timber Pines Features Three Distinct Levels of LivingIndependent livingAssisted livingMemory CareThe Residence at Timber Pines opened in 2000 and is owned by The Goodman Group. The Goodman...

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The Lakes at Stillwater

107 Bridgewater Way, Stillwater, MN 55082

Starting at$X,XXX+ monthly
25
25 Photos available
9.2
Review Score
11 reviews

The Lakes at Stillwater is a welcoming and beautiful facility. The walking trails around Long Lake are well groomed and used by all - even those in walkers. The receptionist is so friendly and knowledgeable....

Provides: Memory Care

Garden Ridge

18170 N 91st Ave, Peoria, AZ 85382

Starting at$X,XXX+ monthly
1
1 Video available
27
27 Photos available
9.0
Review Score
115 reviews

Garden Ridge has open space for its residents to walk around and is located within walking distance of many local amenities. They also provide numerous activities that engage all residents. Their staff is...

Provides: Assisted Living, Independent Living

The Amethyst Gardens offers a plethora of activities that range from daily exercise classes and pool activities to mall shopping, casino day trips, and cultural events. Join us for bingo, bridge, or live musical entertainment in our spacious, formal great room. The Amethyst Garden's mission is to...

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Katella Senior Living Community

3952 Katella Avenue, Los Alamitos, CA 90720

Starting at$X,XXX+ monthly
14
14 Photos available
9.0
Review Score
46 reviews

What we like the most about Katella Senior Living is that it is comfortable, quiet and the staff are always friendly and helpful. We would definitely recommend this community to other families, and already...

Provides: Assisted Living, Memory Care, Independent Living

Katella welcomes you to a senior living community located within warm and sunny Los Alamitos in Southern California. Tastefully decorated in California Casual style throughout, Katella allows our seniors everything they need to flourish, all within comfortable and casual, yet elegant common areas...

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Arbor Ridge

9257 West Union Hills, Peoria, AZ 85382

Starting at$X,XXX+ monthly
34
34 Photos available
9.0
Review Score
93 reviews

What we like the most about Arbor Ridge is the staff. The staff and residents were very friendly, positive and helpful; location was great for fast food, grocery, Walmart, shopping, doctors...

Provides: Assisted Living

Located in the heart of Peoria with proximity to the Center for the Performing  Arts, Amethyst Senior Living Community offers the lifestyle that's just right for you. With beautifully landscaped grounds and stunning Spanish-style architecture, this peaceful and picturesque community is an...

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Emerald Springs Senior Living

1475 S 46th Ave, Yuma, AZ 85364

Starting at$X,XXX+ monthly
37
37 Photos available
9.0
Review Score
31 reviews

Very clean and very well maintained property. Food was very good and lots of options. My mother really enjoyed her very cute apartment and I had peace of mind knowing she was very well taken care of. Thank...

Provides: Assisted Living, Memory Care, Independent Living

Situated in the heart of Arizona's Yuma Valley, Emerald Springs Retirement and Assisted  Living Community offers the lifestyle that's just right for you. With proximity to beautiful parkland and historic missions, this peaceful and picturesque community is an ideal place to call home....

... Read more

The Inn on Westport

4000 S Westport Avenue, Sioux Falls, SD 57106

Starting at$X,XXX+ monthly
19
19 Photos available
8.9
Review Score
20 reviews

The building itself. The atrium is a great center piece and focal point for activities and mom was fortunate to land a spot w an atrium balcony! The glass roof room, the activity room, a piano to play, the...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to The Inn on Westport.  We offer everything desired for the active senior lifestyles, including truly private apartments at affordable prices for the Independent Retirees, those desiring Assisted Living services, and for those in need of Respite Care. We are conveniently...

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Autumn Glen Senior Living

3715 Coon Rapids Blvd NW, Coon Rapids, MN 55433

Starting at$X,XXX+ monthly
16
16 Photos available
8.8
Review Score
49 reviews

Liked most: nursing care. Liked least: food and communication with family, However, we would recommend this community to other families based on the experience we have had so far.

Provides: Assisted Living, Memory Care, Independent Living

Step into Autumn Glen Senior Living and take comfort in knowing that you have come to the right place. The community opened in 2015 and has a focus on delivering a lifestyle of care, value and well-being amidst a beautiful setting. It is our commitment to help each resident lead a purposeful life...

... Read more

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Senita Ridge

18172 N 91st Ave, Peoria, AZ 85382

Starting at$X,XXX+ monthly
1
1 Video available
23
23 Photos available
8.6
Review Score
25 reviews

My loved one is a resident at Senita Ridge. I can't say enough about the facility. It is very clean, always. The staff is friendly and kind.

Provides: Memory Care

Situated in the heart of Peoria, on the beautifully landscaped Amethyst campus, Inn at the Amethyst Assisted Living and Memory Care Community offers the lifestyle that's just right for you. With proximity to the Arrowhead Town Center and the Challenger Space Center, this serene community is an...

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Terracina Grand

6825 Davis Blvd, Naples, FL 34104

Starting at$X,XXX+ monthly
21
21 Photos available
4
4 Floor plans available
8.6
Review Score
20 reviews

The staff is wonderful to my mom and to our family. My mom was a difficult case. They showed great patience and care. They go above and beyond!Also my experience with A place for Mom was just as great!...

Provides: Assisted Living, Memory Care, Independent Living

Just North of Naples, Italy, is a charming Mediterranean town called Terracina. In Naples, Florida, we have captured all the grace and European old world charm of that Italian town in an exclusive new community.

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Miramont Pointe

11520 SE Sunnyside Road, Clackamas, OR 97015

Starting at$X,XXX+ monthly
19
19 Photos available
8.6
Review Score
28 reviews

Staff is always very friendly and helpful even with the smallest questions. Dining room is very elegant , tables with white tablecloths and weekly fresh flowers. Menu is more than adequate with lunch and...

Provides: Assisted Living, Memory Care, Independent Living

Miramont Pointe is an elegant senior living community. Our residents enjoy spacious, unique apartments along with gracious community areas. An on-site bank, beauty salon and spa, indoor pool, scheduled transportation and social and recreational activities are just a few other amenities that make...

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Chandler Place

3701 Chandler Drive, Saint Anthony, MN 55421

Starting at$X,XXX+ monthly
21
21 Photos available
8.2
Review Score
30 reviews

Mom moved into Chandler Place in [date removed] in independent living. Her apartment is perfect for one person. Laundry machines are free and convenient on her floor. Nursing staff have been very helpful...

Provides: Assisted Living, Memory Care, Independent Living

Step into Chandler Place and take comfort in knowing that you have come to the right place. We have been a part of the St. Anthony community for many years, delivering a lifestyle of care, value and well-being amidst a beautiful setting.Here you will find a thriving community of residents from...

... Read more

The Peaks, A Senior Living Community

3150 Winding Brook Road, Flagstaff, AZ 86001

Starting at$X,XXX+ monthly
22
22 Photos available
8.0
Review Score
15 reviews

My loved one has had a very positive experience at The Peaks. As a very social person, the activities keep them engaged and gives them predictability in their day. The staff is kind and has always responded...

Provides: Assisted Living, Memory Care, Independent Living

The Peaks Senior Living Community has served Northern Arizona since 2000 with independent and assisted living, sub acute rehabilitation, and memory care. Nestled at the base of the San Francisco Peaks, seniors have everything they need to thrive in a breathtaking environment. The Peaks is created...

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Old Main Village

301 South 5th Street, Mankato, MN 56001

Starting at$X,XXX+ monthly
20
20 Photos available
8.0
Review Score
12 reviews

My loved one was previously a resident at Old Main Village and the overall experience was good. The staff was good. The main guy up front was very helpful! The facility was pretty clean. The move in process...

Provides: Assisted Living, Independent Living

Old Main Village Senior Living is a part the former Mankato State campus, which was converted into gracious senior living in 1988. We are centrally located in downtown Mankato. We have 73 apartments, each completely unique, with a full kitchen, beautiful tall windows and additional storage space...

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Cypress Palms

400 Lake Avenue NE, Largo, FL 33771

Starting at$X,XXX+ monthly
19
19 Photos available
8.0
Review Score
8 reviews

I moved into Cypress Palms a few months ago after the death of my wife of forty years and the loss of my home to flooding during Hurricane Helene. After a month of living with my kids, I found Cypress Palms....

Provides: Assisted Living, Memory Care

Cypress Palms is an enhanced assisted living community located in beautiful Largo, Pinellas County, Florida. Part of the Tampa Bay Area, the Largo area is dotted with pleasant lakes and areas of interest include the Florida Botanical Gardens and Eagle Lake Park.Cypress Palms encourages its...

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The Village Senior Residence

2815 Old Fort Road, Missoula, MT 59804

Starting at$X,XXX+ monthly
18
18 Photos available
8.0
Review Score
9 reviews

Mom has needed much more care than we knew. The staff is responsive and adjusts the level of care, as needed. They are caring and treat mom with kindness and respect. The facility communicates well with the...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to The Village, an apartment residence where you can live on your own conveniently and safely. Some of the finest meals in town are served each evening in our dining room, or you can cook in your own full kitchen. Invite guests over for a game of cards, visit with your neighbors or enjoy...

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West Hills Village Senior Residence

5711 SW Multnomah Blvd, Portland, OR 97219

Starting at$X,XXX+ monthly
19
19 Photos available
7.0
Review Score
2 reviews

All of the staff and residents at West Hills Village Senior Living are very friendly nd helpful. As far as the food goes, they need to stop buying from Cisco. The pre-prepared food is way too salty!! I...

Provides: Assisted Living, Independent Living

West Hills Village is an elegant, yet charming, senior living community located in the heart of Portland's Multnomah Village neighborhood. Hidden away from the bustle of the city and surrounded by lush trees, gardens and flowers, you'll find a lifestyle focused on customer service and outstanding...

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Regal Palms

300 Lake Avenue NE, Largo, FL 33771

Starting at$X,XXX+ monthly
16
16 Photos available
6.0
Review Score
30 reviews

We have attended dinner with her and the servers are always nice, food is good and lots of selection. Facility is always clean and well decorated for the holidays. They have many activities so there always...

Provides: Assisted Living, Memory Care, Independent Living

Step into Regal Palms and take comfort in knowing that you have come to the right place. We have been a part of the Largo community for many years, delivering a lifestyle of care, value and well-being amidst a beautiful setting. Here you will find a thriving community of residents from all walks...

... Read more

Pathways On the Park

170 North Ruth Street, Saint Paul, MN 55119

Starting at$X,XXX+ monthly
12
12 Photos available

My parents and I have lived at Pathways on the Park since [date removed] and we really love it here everybody is so nice, and the staff are really nice, and the place is always clean and welcoming. I give...

Provides: Senior Apartments

Pathways on the Park has everything you could want for independent living in a pleasant and friendly adult living community. Pathways is a sunny, tranquil apartment community where the living is easy and you're always surrounded by friends. if you want to put a different flair in your days,...

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Scottish Towers II Apartments

444 North Paula Drive, Dunedin, FL 34698

Starting at$X,XXX+ monthly
12
12 Photos available

I have lived here 5 years. I am not even tempted to leave this sweet little community. Of course it's not perfect! However, I still think it rates 5 stars. I am very pleased with all it has to offer,...

Provides: Senior Apartments

If you've ever dreamed of living on the Gulf of Mexico, your dreams can come true at Scottish Towers II. Here, residents enjoy spectacular views, as they fish off our private pier, or relax there as they watch beautiful Florida sunsets. Miles of nature trails, mainstreet shopping and white-sand...

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Royal Palms

200 Lake Ave NE, Largo, FL 33771

10
10 Photos available

They have a fitness center that I like to use. Staff is great. The community is laid out well. I do not like the food.They have a nice lake and a walking path. They have a pool and shuffle board. They really...

Provides: Independent Living

Royal Palms offers you something extra in senior living. Here you'll find gracious surroundings, a beauty salon and barber shop, an ice cream parlor and heated pool, tastefully designed apartments and a friendly neighborhood atmosphere. The private family dining room is available for entertaining...

... Read more

River Commons

2305 Aaron Street, Port Charlotte, FL 33952

8
8 Photos available

The current manager of the property [name removed] is very good at what she does and is a very helpful asset to the community. The staff is amazing at helping you work through issues whether they are...

Provides: Independent Living

River Commons, a 55+ independent living community located in the heart of Port Charlotte, knows that an active lifestyle is a key factor for successful aging. That’s why so many of River Commons’ amenities are aimed at promoting this lifestyle that so many on the go adults are living. Experience...

... Read more

Village Health Care Center

2651 South Ave W, Missoula, MT 59804

Provides: Assisted Living, Memory Care, Independent Living

Village Health Care Center's mission is to value the resident's and family's unique needs,desires and strengths by providing quality services and an environment specific to those needs, desires and strengths by a confident and proficient team.

... Read more
Viewing 1-25 out of 26 communities

Community videos

View the The Goodman Group lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how The Goodman Group welcomes its residents home.

Garden Ridge

Take a virtual tour of Garden Ridge in Peoria, AZ
Take a virtual tour of Garden Ridge, a maintenance-free pet friendly Assisted Living and Independent Living community located in Peoria, AZ. To schedule a live tour, contact a local senior living advisor.

1 min December 14, 2022

Senita Ridge

Take a virtual tour of Senita Ridge in Peoria, AZ
Take a virtual tour of Senita Ridge, a maintenance-free Memory Care community located in Peoria, AZ. To schedule a live tour, contact a local senior living advisor.

1 min December 14, 2022

Reviews
for The Goodman Group

8.5
Review Score
688 reviews

Review Score

688 reviews
8.5

Out of 10


5 star

53%

4 star

30%

3 star

12%

2 star

3%

1 star

5%

A Place for Mom has scored The Goodman Group with 8.5 out of 10 using our proprietary review score based on 118 reviews in the last 2 years. Over all time, The Goodman Group has 688 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
362
201
77
19
29
Date Submitted
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49
118
Reviewer
56
416
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Care Received
236
189
244
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621-640 of 688 reviews
Sort by

3.0
A Place For Mom Customer - Toured community
Assisted Living
December 31, 2012
Verified Review
Visted Amethyst Gardens, connected to...

Visted Amethyst Gardens, connected to Amethyst Arbor? Not as nice as Atria - possibly declining? Big apts though. Nice green belts. Billiard/poker area bedraggled. Library not as impressive as atria. Slightly lesser clientele.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Memory Care
December 28, 2012
Verified Review
Rather nice looking place

Rather nice looking place

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Memory Care
December 28, 2012
Verified Review
Too big and independent, but nice.

Too big and independent, but nice.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Memory Care
December 28, 2012
Verified Review
Property is attractive. Seems a bit c...

Property is attractive. Seems a bit close to the airport (plane noise), and no mention of pet acceptance.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Assisted Living
December 28, 2012
Verified Review
Toured with Director, nice but dated,...

Toured with Director, nice but dated, across Union Hills from Westbrook.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Memory Care
December 25, 2012
Verified Review
Looks very nice. Aging in place! 494 ...

Looks very nice. Aging in place! 494 and 35E. Probably airport noise; beneath new runway flight path.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Independent Living
December 24, 2012
Verified Review
This place was nice, but to large in ...

This place was nice, but to large in area. Also they are under construction in parts of the building.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Memory Care
December 24, 2012
Verified Review
Meals part of the plan.

Meals part of the plan.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Senior Apartments
December 23, 2012
Verified Review
They want over $900/month for 2-bedro...

They want over $900/month for 2-bedroom and over $800/mo for 1-bedroom.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Memory Care
December 20, 2012
Verified Review
separate laundry room

separate laundry room

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Memory Care
December 13, 2012
Verified Review
Gorgious setting, nice apartments, fo...

Gorgious setting, nice apartments, food pretty good.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Senior Apartments
December 13, 2012
Verified Review
The view from either direction in thi...

The view from either direction in this building was fabulous. The place is very affordable for my mom and meets a lot of her criteria. I had one concern, however. In the apartment that I toured, the balcony is a good few inches above the floor in the apartment which would mean my mom would have to step up to get to the balcony. This would be dangerous for her.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


2.5
Laurel - Family/Friend
Memory Care
August 17, 2022
Verified Review
Not as Expected

I think they were understaffed, like just about every facility at this point. There was poor coordination within the facility. I didn't think management was good at all. My loved one was in hospice care, and I don't think Senita Ridge communicated well with hospice, especially for her end of life. The facilities at Senita Ridge were just okay. There was a vast difference between their med care unit and their memory care unit. Their med care assisted living facility I thought was amazing. Their memory care unit was not. In the beginning, everything seemed nice and went smoothly through the admissions process. But then after move-in, it was like she was forgotten.

Cleanliness

3

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

2

Staff

3

Value for Cost

4


2.5
Daughter - Family/Friend
Memory Care
April 17, 2020
Going Downhill

My parents are currently at Regal Palms. They used to love it, but in the last several months things have gone down hill FAST. Of particular note the meal service has changed dramatically. They used to have a choice of 3 different entrees at night, now it is one, and more often than not, that one is inedible. A lot of the reviews I read mentioned how good the food and food options are - that is no longer the case. I've tried to call and write to their Corporate offices, but no will will talk to me or response. When Management doesn't care, care goes down.


2.5
Daughter - Family/Friend
Memory Care
June 8, 2019
Going Downhill

My parents are currently at Regal Palms. They used to love it, but in the last several months things have gone down hill FAST. Of particular note the meal service has changed dramatically. They used to have a choice of 3 different entrees at night, now it is one, and more often than not, that one is inedible. A lot of the reviews I read mentioned how good the food and food options are - that is no longer the case. I've tried to call and write to their Corporate offices, but no will will talk to me or response. When Management doesn't care, care goes down.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5


2.5
Anonymous - Family/Friend
Memory Care
November 12, 2018
Food Quality Inadequate

I have eaten at the Commons on Maurice numerous times over the past few years. Breakfast is very good, lunch is adequate but the quality of the food at dinner has been deteriorating to the point that it is not worthy of the expensive monthly rent paid by residents. There are three entree choices each night for dinner with lots of chicken offered, some pork, fish, hot dogs, cheeseburgers. The overall quality is not good and frankly, offering hot dogs and cheeseburgers for dinner is not acceptable. Most, if not all food is frozen/prepared and not made from scratch. Obviously, there is not a chef onsite. The residents frequently voice their concerns about the food to the Management team. Their answer is always the same-- that there are three options offered on the dinner menu. Well, if none of the options are very good there is nothing to choose. Instead of addressing the quality concerns, they placate the residents and do nothing to improve the food. I don't blame the onsite Kitchen Manager, I am sure the corporation has made an unrealistic food budget for him/her to follow. I would hope the management will make an attempt to improve the quality of the food.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5


2.5
Anonymous - Toured community
Assisted Living
November 15, 2017
Verified Review
Felt like being in an old hospital

I would not recommend this place to others unless they were terminally ill. When I was touring the facility I saw a room that had two beds that were toe to toe with each other and they placed a curtain around them. To me this was just on a low level that I did not feel comfortable placing my loved one here. It seemed really scary looking and you had that feeling of being in a really old hospital. Not at all homey.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5


2.5
Anonymous - Toured community
Assisted Living
November 13, 2017
Verified Review
Not As We Expected

Since moving my loved one into Amethyst Arbors, nothing seems to be turning out as we expected. The place is too big and confusing for her, and I don’t feel that she gets enough help from the staff. She’s always anxious, stressed, angry, and depressed here. We are giving it a little more time to see if she warms up, but I feel unsure. I would not recommend this community to others.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5


2.5
Anonymous - Family/Friend
Memory Care
July 15, 2016
Be Kind In the Dining Room

I Had the Pleasure of visiting a relative a few weeks ago and me and my husband were happy to join him for a lunch dining experience,,The food was really tasty and I enjoyed watching the other residents visit with each other, but watching a waitress assist in the dining experience saddened me, She never smiled , she would just take their order and rush the resident , she was more concerned in cleaning up the tables and setting up for what seemed like dinner table setting, As residents were lingering in after what seemed the rush hour of lunch, she would not acknowledge them, she was to busy setting up, and when she did take their order she rushed them, it was obvious the residents felt bad and felt rushed, she did not explain to them what was on the menu with care, knowing they were hard of hearing or maybe a bit confused. The other waitresses were much kinder and more attentive, they smiled with the residents and were not cold and stand offish. She does not belong on this team. My opinion of course , I found out her name was Yolanda... compared to the other servers she has much to learn and , she is there to serve and be kind and have patience and most of all Put On A Smile. Signed "You Never know who Is watching you"

Cleanliness

3.5

Friendliness

2

Care Services

4

Activities

5

Value for Cost

4


2.5
Anonymous - Family/Friend
Independent Living
March 5, 2016
Amethyst - Happy, but no so much either . . . .

Amethyst Arbor is a beautiful community and the care provided is good. Huge complaint is the missinformation from their marketing people that ALTCS would be accepted at The Arbor (confirmed 4 times) after Dad's money ran out. After move-in the story changed as confirmed by the Executive Director by email. No apologies, no nothing from the Executive Director, though the marketing people did apologize (thankfully). Very disappointing that such representations can be made with essentially no recourse, particularly after paying a $2,500 one time community fee. They do however have 2 other options for ALTCS, that being The Inn and The Gardens. The Inn is memory care and The Gardens was never offered as an option for assisted living. All in all a frustrating experience. As for A Place For Mom: they were very aggressive in assisting to find options though few were offered. After the sale, zero follow-up! In the same month we moved my Dad to a different property closer to where we live which was never offered by A Place For Mom, Avista Senior Living at North Mountain. The move was necessary as Dad became a wonderer and was no longer suited for either The Arbor or The Inn. They actually placed him in The Inn for a few days but with the mandate of a private caregiver at $25 per hour 24/7, when in reality The Inn is a secured memory care facility -- makes no sense to add the private caregiver. Needless to say, we had to act quickly. Amethyst is a fine community but to anyone considering care there I would say that if ALTCS is in your future, confirm everything said to you by marketing with the Executive Director and GET IT IN WRITING.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5


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Frequently asked questions

There are 26 total The Goodman Group Facilities.

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