The Goodman Group

We do not understand why [fee removed]/month cannot afford more staffing.. We do not count the Hospice Care nurses in this evaluation. It is still a good place if they can train the helping staff in their demeanor- Most of them do not seem to be friendly enough, or speak English clearly, and it hard sometimes to communicate. Cheaper help? But again mom pays [fee removed]/month that is a lot of money for unfriendly help - do not seem that motivated, and usually only two people.. so where does all the money go if not enough employees are in payroll? Diversity and inclusion should never trump good service.

The staff at The Lakes at Stillwater are all very nice and friendly. The meals are good, but I would like them to be a little bit more restaurant quality and not so family style. But overall, I give The Lakes at Stillwater high marks for being a quality facility.

Positive, the people seem to be happy. Meals have a nice selection. Facility in good condition for the age. Staff is friendly and helpful. Only negative is that the pharmacy and checks to make sure someone is taking there meds can be a little lacking. Alot of activities. nice pool. the way meals are served, order like a restaurant when she wants to eat. Also it is close as she can get to me. And the view is beautiful of the mountains.

The grounds are pretty And well maintained. Staff Is very customer oriented. On site management is the valley is very corporate oriented Not resident oriented. They use corporate Ask excuse for not listening to suggestions from the residents. Meals are planned By home office Not by local staff. Dishes. That work in Minnesota don't necessarily work in Arizona, particularly The balance of nutrition required down In Arizona. A few of the managers have been PETER PRINCIPLED. AND IN DIRE NEED OF TRAINING. Including the site executive director. Many Processes are broken. It would not take a lot of money to fix the issues. It would take reevaluation , reevaluation and training on process Coupled With input from the residents. In summary. They keep telling us that this is our home. But for most of us , we feel as if we are living in an institution.

The staff are all very friendly. Sometimes it is a little difficult to get in touch with medical staff in terms of care planning. It's hard for them to get all of the memory care patients out - as transportation has to be shared. We were hoping for more outings. My mother in law has always complained about the food. Overall I would Recommend Timber Pines - Timber Pines was the nicest place that we visited in the area, and the staff cares for the residents. There was only one staff member we felt should probably look into a different career. For the majority - they are accommodating, helpful, and kind. Residents all seem to be happy and communication is good.

Everyone was friendly and welcoming. The move-in process was very easy and seamless. Most of the meals are well received, but there are a few that he has complained about. However, he is able to make his own food in his room. I would recommend the facility to others.

It was a good solution for us and we would recommend it. We chose it because of availability to meet my dad's need at the time he needed a place.

It is a nice environment for people with dementia/ Alzheimer's. I did tour 4 places before I made my decision.

Staff and facility is good. Ongoing communication from staff hasn't been great, but my mom is in Independent Living. The food hasn't been great... bland and the meats always with coatings. I do recommend this facility.

All of the staff and residents at West Hills Village Senior Living are very friendly nd helpful. As far as the food goes, they need to stop buying from Cisco. The pre-prepared food is way too salty!! I would recommend this facility to others.

What our family likes the most about Arbor Ridge Community is the staff, they care about my mother in law as well as her comfort. Based on the experience we have had so far, we would at anytime recommend this community to other families

Overall, my loved one is happy there and is settling in. I am hoping she will find more things to do as she meets more people. The facilities are clean and well maintained. The staff is so friendly and helpful. My loved one feels safe and secure here. I would recommend this place to others.

Overall experience - No one is perfect but they do a very nice job Cleanliness - Everything stays clean and smells clean. Friendliness - Never an issue. Quality of care - I give a 5 however my person requires very little care. Meals - Food has always been good but more low sodium options are needed. Activities- They have a full engaging schedule of activities. Value - Compared to all of the facilities that we toured, this by far the best value for the money.

No one is perfect but they do a very nice job. Everything stays clean and smells clean. Never an issue with the staff members. I give a 5 however my person requires very little care. Food has always been good but more low sodium options are needed. They have a full engaging schedule of activities. Compared to all of the facilities that we toured, this by far the best value for the money.

Autumn Glen Senior Living is a quaint, and more family-oriented facility. My only wish is maybe a little more communication if my mom is having a hard time. Nothing to do with them it's her short term memory.

Emerald Springs Senior Living prepares good food and they have beautiful surroundings. The staff members are friendly as well as the management. I would highly recommend this community to anyone based on the experience I have had so far.

They were not ready for my mom with her medical as I feel they should have been. They as well should've had been up front of what she couldn't have of over the counter medication as well. The staff have been great.

My mother really likes it there and she says the food is great and really like the friends she has made. We picked this community, because at the time I need one that would handle a 2 assist person. That is what she was labeled by the previous place.

All of the basic functions of an Assisted Living facility are more than adequately maintained at The Commons On Marice. It is a good, clean place. With lots of varied activities that the residents are encouraged to get involved with. They communicate freely with me and I am comfortable seeking them out. The food is varied to meet a lot of different tastes. I would recommend them to family and friends.

My loved one stayed at Chandler Place for Respite care. We used the day rate Respite Care and that was not offered anywhere else. The cleanliness and friendliness were great. The staff was great. The quality of care, meals and activities were good. I would recommend Chandler Place to family and friends.