The Blake by QSL Management

My parents moved here in 2005, 13 1/2 year later my mom is still here. The staff is friendly and caring. My mom is now 96 and I never worry that she will be looked after when I am not around. There are a lot of activities for the residents to participate in. With haywood, I have been really pleased for years. This was an excellent choice for my family.

Beautiful facility two years old. Loved the layout of the main level with large hanging signs stating "DINING ROOM" or "SALON" etc to help the residents easily find their way. The residents were up walking around engaged well groomed. However, for our mother she would be lost in a second from a room on the second or third floor, taking an elevator and finding the dining room. Although lovely just not a good fit for her.

Bright, friendly, clean, no stink, keeps mom engaged not left in room, outings, good food, family dinners invites....only some difficult to keep her stuff to her own room

My husband and I arrived here in August 2009. We had 2 apartments until he died in 2011. I now have a studio apt. I am happy with the cleaning lady but very unhappy with the present food and dining room service.

Most of the staff are wonderful. Plenty of activity. Wonderful food. But they are behind on their maintenance. Some leaky ceilings, sign by road not fixed yet, has been almost a year.

Very beautiful facility at a great location. Wonderful staff.

Food is a big deal here. Breakfast is great. All you can eat. Lunch is actually dinner. Hravy food to consume at 1230pm. Few fruits unless you give up your meal. Dinner at 530 is light. Soup and sandwich. Veggies and fresh fruit lacking. Ovetall the chef is wonderful and food wuality good to very good. Many older residents assisted by on house non skilled care who assist with bathing, laundry, and rides to dining room. Activities are almost hourly at times and mostly sedemtary with the exception of chair yoga and ti chi weekly. As a new resident I see activities too sedentary for folks supposedly living independently. Tripscto play golf, tennis, snd swim sre needed. Wintercactivities are needed to feel and stay physically fit. I would give 5 stars if activities were planned for active residents andcfresh fruit and much more quantities of veghies were ogfeted with meals

Facility okay. All additional services "a la carte."

very nice grounds and decor

My mother is very happy there. She has memory issues but is still independent with ADLs . At first we had a few issues because the staff did not realize the extent of her dementia. Once we worked through that issue, the care she receives is better. She likes the food and has gained weight. Residents are strongly encouraged to participate in planned activities but not (forced). She enjoys the occasional trips out to nearby restaurants.

Mom loves Nouveau Marc. Everyone is happy and friendly. I would recommend Nouveau Marc to anyone looking for a new home for their parents.

Mom is adjusting and making some friends. I would like to see her more involved with the activities and hopefully she will stop limiting herself as to what she can and cannot do. But I see progress over the five months.

Nice facility, grounds needed some work. Pleasant office staff. Some employees didn’t return greeting on assisted living floor. Terrace level has beautiful natural lighting and outdoor terrace seating. Terrace level for moderate memory care. Spacious layout on the fourth level i.e. Terrace level. Some restrooms have shower benches. Kitchen sinks and mini freezer and fridge in all rooms. Lots of daily activities and witnessed volunteers.

Very comfortable older facility. While to rooms were reasonable the Care level rates were high.

Kind, attentive staff. Clean, well-kept facility. Not as fancy as some newer facilities, but homey and comfortable.

The facility was nice. They have a cat in the memory ward, which she felt like Mom would qualify for, and Mom would probably not care for that.

Very quaint. Beautiful view over lake. Friendly staff. Pet friendly!! Not as modern but clean and workable.

Nice staff and really liked the two bedroom with the amazing balcony but there is no stove in the kitchen, which is a big negative. It's set off the main road, which I like a lot.

Nice rooms. Food good. View fabulous.Prices competitive.

Excellent tour, nice facility with lots of light. We-maintained. We saw very few residents (perhaps because our tour was at 10am) but those we saw spoke well of the facility.