The Blake by QSL Management

The meals and dining is where we are struggling, we were told in the beginning we would have chef inspired meals however with covid, staffing shortages, supply chain shortages, inflation etc. they are not able to provide the meals we were promised. They do have really great activities for the residents to participate in, they have a great activities calendar. Holiday Ashley Park is in an ideal location and we would recommend to other families.

Magnolia Brook on Siegen was a very nice facility, but they didn't have any availability. Also, I really thought the price was kind of high for what they offered - it was the highest of all the places we looked at.

I toured Holiday Lighthouse Pointe and it was nice. We ultimately decided against it because we didn't think our loved one was ready for fully independent living. We were right, as her level of care & needs declined shortly thereafter.

Our family had an in person tour and the tour experience was really good, all the staff were super friendly

We initially went with Sunrise because we felt the physical structure was the nicest, it is relatively new and modern, and it is beautifully decorated. The sales director was very knowledgeable and seemed very interested and willing to do whatever it took to make her experience excellent. Her apartment is beautiful, I think she has the biggest unit in the facility. Her biggest complaint is the food, she feels a lot of it is not homeade or fresh so they could improve on the quality of the meals.

I believe this has been a good experience so far. There are some questions I have yet to still ask management about. The staff can be quick to deal with questions or concerns brought up to the family. I believe there is still room for improvement. The meals are included if the resident goes to the dining room. If the resident is not able to make it to the dining room the community charges a delivery fee to deliver the meals to the residents rooms. The staff will remind the residents that it is meal time and to make it to the dining room to eat.

For the most part the staff members are very friendly and the cleanliness of the community is good. We do see the staff being very helpful to the residents who are unable to help themselves - specifically in the dining room. As far as we can tell the meals are pretty good but the dining service at times can be mediocre, sometimes they are slow.

This has been just what we needed and our loved one needed. It has really been a blessing. The community will listen and they address any concerns the family has. They are very good at answering any questions the family has as well. The day program features some activities for the residents. They even have a hair salon for my loved one to utilize. The check in and out process is great.

We chose Deepwood Estates because of the location, my sister is close by and can visit often. They also had a 3rd party company for the assistance part of care. It is independent living but you are able to add on additional care if needed. It felt like it was a great balance and it was scalable. The apartments were a good size for what he needed and he was able to be on the first floor close to the dining area. I would recommend them to others looking, the staff were great to work with.

Our family had an in person tour and it was a really good tour experience

Our family had an in person tour and it was a really good tour experience

the staff at Washington Commons is very caring and kind. it feels like a family instead of a senior community. right at home, enables me to remain independent by helping me with bathing and the girls are always extremely nice.

The Blake is a beautiful community. This is a good place for memory care needs. Everyone is friendly and they care about our loved one. This is a smaller community, which is a great. The communication between the different caregivers and other staff, and also with the family could be improved. The medication management and missing of our loved one's doses needs to be communicated better to the family and make sure that our loved one is taking their medication. They have an activity room, and I think it might be better to have in a common area to allow more residents to participate. The food is excellent and the family has eaten there and felt the same way. There are snacks for the residents to have when they need a pick me up. The room, laundry, housekeeping, all the meals, there are some basic outings, maintenance, basic cable, utilities and some basic care is included in the monthly fee. Bathing assistance, medication management, and more are some of the basic care provided by the community. There is a beauty salon on site for the residents to take advantage of.

We had a wonderful tour at The Fairmont. But very specifically, one of the things that took them out of my list of potential places was their anticipated annual rent increase would have been huge for me on a fixed income. I ended up choosing a brand new facility with expected increases closer to cost of living increases.

We chose Sunrise of Johns Creek because of the level of care they provided, she needed a Hoyer lift and they could provide that. We also really liked the overall atmosphere. The memory care unit is very open and bright with a lot of natural light which makes all the difference in the world. The facility is very clean and they are in the process of renovating so it will be very nice when it is all done. The staff seem to be very experienced and compassionate towards the residents, they are not just doing it as a job, they truly care and that shows. I would absolutely recommend Sunrise to others.

We had a good tour with Magnolia Brook on Siegen. The facility was bigger and brand new at the time we saw it. It seemed to be geared more towards the general population and had assisted living as well as memory care provided. It was located near our home, so we would have been happy with this facility if it came down to it.

So far I would recommend it. So far they have been very accommodating to our loved ones.

Our family had an in person tour and the tour was nice, but The Regency House had the same layout and amenities as another community we were looking into but The Regency House was asking for a much higher rate. That is why we chose not to move our loved one here.