The Blake by QSL Management

People are really friendly here. We like [names removed], our managers. [Name removed] in sales is helpful. It's pleasant here, it's not home but it's the next best thing.

Our Experience here at Smokey Springs has been a very good one. I think the best part of the place is the staff - very caring and professional! Room pricing and food services are good and holiday dining is great! All in all a good place for Mom.

I like the community.

Beautiful, well decorated building but did not care for the location. Still, it was quiet within and you could not hear the busy street outside. Small assisted living population vs memory care and those residents who were out and about didn’t seem to be communicating with each other. Good sized apartments and friendly staff. Mom was impressed overall.

Mom liked this place as it was much newer and well kept. Still all of the walking etc. would be too much.

My grandmother has been very happy here. It has taken a lot of worry away from our family. She loves the meals and activities, and it's one of the more affordable options around (very important for her). The only downside has been billing - they have told us twice that her rent wasn't paid on time when it absolutely was, and we'd receive nasty letters about it. The office staff has been pretty nonchalant about their errors. If they could get that aspect of it fixed, it would be a 5 star community.

I am grateful for the opportunity to be here. Ideally, I really would prefer living in my home. But, due to unexpected health problems. I made the decision to move here. I treasure my dear friends I have made. I am an active resident and ambassador and hope I am a positive influence on those I meet. Smoky springs - the home of the great breakfast.

I moved here February 2013. At first I did not like it. Now I know this place I need to be. Met some good friends. Have the activities. All my doctors and hospital are close by. Meals are prepared, weekly cleaning. Have my care, can go or ride the bus. Everyone has been good to me.

My parents moved here in 2005, 13 1/2 year later my mom is still here. The staff is friendly and caring. My mom is now 96 and I never worry that she will be looked after when I am not around. There are a lot of activities for the residents to participate in. With haywood, I have been really pleased for years. This was an excellent choice for my family.

My husband and I arrived here in August 2009. We had 2 apartments until he died in 2011. I now have a studio apt. I am happy with the cleaning lady but very unhappy with the present food and dining room service.

Most of the staff are wonderful. Plenty of activity. Wonderful food. But they are behind on their maintenance. Some leaky ceilings, sign by road not fixed yet, has been almost a year.

Food is a big deal here. Breakfast is great. All you can eat. Lunch is actually dinner. Hravy food to consume at 1230pm. Few fruits unless you give up your meal. Dinner at 530 is light. Soup and sandwich. Veggies and fresh fruit lacking. Ovetall the chef is wonderful and food wuality good to very good. Many older residents assisted by on house non skilled care who assist with bathing, laundry, and rides to dining room. Activities are almost hourly at times and mostly sedemtary with the exception of chair yoga and ti chi weekly. As a new resident I see activities too sedentary for folks supposedly living independently. Tripscto play golf, tennis, snd swim sre needed. Wintercactivities are needed to feel and stay physically fit. I would give 5 stars if activities were planned for active residents andcfresh fruit and much more quantities of veghies were ogfeted with meals

Facility okay. All additional services "a la carte."

very nice grounds and decor

My mother is very happy there. She has memory issues but is still independent with ADLs . At first we had a few issues because the staff did not realize the extent of her dementia. Once we worked through that issue, the care she receives is better. She likes the food and has gained weight. Residents are strongly encouraged to participate in planned activities but not (forced). She enjoys the occasional trips out to nearby restaurants.

Mom loves Nouveau Marc. Everyone is happy and friendly. I would recommend Nouveau Marc to anyone looking for a new home for their parents.

Mom is adjusting and making some friends. I would like to see her more involved with the activities and hopefully she will stop limiting herself as to what she can and cannot do. But I see progress over the five months.

Nice staff and really liked the two bedroom with the amazing balcony but there is no stove in the kitchen, which is a big negative. It's set off the main road, which I like a lot.

Nice rooms. Food good. View fabulous.Prices competitive.

Excellent tour, nice facility with lots of light. We-maintained. We saw very few residents (perhaps because our tour was at 10am) but those we saw spoke well of the facility.