The Blake by QSL Management

I've lived here in this community 4 and 3/4 years and have enjoyed my life here. I would wholeheartedly recommend the Fairmont to others. Granted during covid-19 our lives have changed in ways we don't like. But the Fairmont staff has work to diligently to protect us. For them, I am grateful! I wait hopefully for the quality of our food to get better and for our lives to get back to a better place.

Nouveau Marc is more of an independent community, but from this stand point it is great. We did have an issue but it has now been resolved. Since it is not assisted living we do think it is a great deal, and if you do need care services you can contract with outside services. The staff members would be a five plus, they are very good. Our love done gets three meals a day, and has made plenty of friends.

Stacy was very courteous with my father and myself. Let my dad sit and rest when needed. Explained all the new resident procedures pertaining to the pandemic. The process for entry was made quite easy. All staff members are great.

I chose The Fairmount because they offer 3 meals per day and also the rent was less than some others i looked at. It was also the right timing and it turned out to be the right place for me. The apartment sizes are pretty good. The food here is something I think they could use improvement on. Some things they do well on is Eggplant Parmesan as well as their homemade soups, chicken wraps and grilled cheese sandwiches. They come around with a drink they call lemonade and it is not real lemonade, I do think it would be better if they had real lemonade. My favorite part about living here so far has been the staff members, they are very friendly and approachable. I would recommend this facility.

I chose Washington commons because when we walked in it seemed really good. Also, a lot of people that I know told me really good things about it. It was satisfactory after going through everything with the director. I would recommend this community.

We chose Washington Commons because of the convenience and the affordability. The apartment sizes are very nice and large. The food is pretty good, they had a 2 choice menu for each meal. Overall, I would recommend this community to people who need less care and are more independent.

Before COVID they had a lot of great activities available. They could play balloon volleyball, bingo, corn hole, they also had game night. There was horse racing, a lot of live music, and movie nights most of the time. There was church groups available, and they would hold special parties and through one big event a month. Now because of COVID it is slightly different. There was on individual who we worked with that was amazing. She went out of her way to make us and our loved one feel comfortable, she went help our loved one make friends with the other residents. Everyone has gone above and beyond keeping everyone safe during COVID.

Lighthouse Pointe is an independent living community so besides the food service and house keeping there aren't any of care services. However, if you are in need of more personal care, you are able to hire outside services for that. The food at this community is about a two or three out of five stars. There are a variety of room sizes to choose from, the overall layout is very open and bright

My parents were residents 12 and 9 years ago and my mother is one since right before the shutdown. The staff has worked tirelessly and very kindly though it all. They deserve much praise for it. We rely on the assistance provided through the onsite caregivers, medical + therapy options that enhance independent living at 94 years old, and during the loneliness of sheltering in place. A second elevator is much needed all else is great!

I would say the community is very welcoming. The exterior is attractive, good value for the rent. The food options are not necessarily able to be individualized. The community is slow to repair minor issues. If there needs to be a light bulb or closet door repaired, they don't get to it immediately. If it has to do with plumbing, it would be done immediately. Their maintenance is not swift when it needs to be, in my opinion. My mother is very happy there, she likes the aesthetics, she likes the staff, food, and community. They have one or two options, if the resident has a dietary restrictions. They don't accommodate for allergies and if it is heart wise for the restriction, they only have one option. The community prides themselves, on independent living. It is staffed from 7:30 am to 7:30 pm so they don't staff for those residents need additional attention. They would recommend an outside agency if the resident needs further needs.

Management team is friendly, hard-working, competent, cooperative. It's a friendly place.

I would give them a plus. I feel comfortable here and the staff is friendly. We do have food in the dining area was good, before COVID. The food is being delivered to our room, and it isn't as warm and the selection isn't good as before. The delivery isn't set up to be done. One thing you have to consider is the price, this is much better than other communities I visited. It's as good as it get.

The staff at The Regency House are quite friendly and the food is good. During this time of the pandemic, activities are just beginning start up again. House keeping does a great job with cleaning my apartment. The facility is kept clean. I have enjoyed meeting residents as the dining room has begun serving again and I'm impressed with how difficult it must be to do room service to 83 residents for an extended period of time. I do not have insurance for health care here, but have met some of the health care providers who seem to be quite capable and conscientious with good people skills. Thanks so much for the opportunity to do this review.

The room sizes and layout of the community are good. The food is okay. They have outdoor space but it is rarely used. My mom has dementia, it is hard not being able to go visit weekly. Overall it has been a positive experience.

My wife & I really appreciate the management & staff for their strict care for us to keep us safe during this challenging time. We have been here for 8 years & wouldn’t go anywhere else.

My thanks to all the staff for the work they do. Especially during pandemics, hurricanes, and even a snowstorm, you have kept Ashley park going and helped keep [name removed] comfortable.

Everyone is friendly! Food is good! Activities ([name removed]) were great before quarantine! They are getting better now. [name removed] is excellent! Friendly, great housekeeper!

Service is great. Kitchen is a disaster. Food isn't fit to eat. Management helpful and friendly. Room service, great job.

We need new furniture in the common areas i.e. hallways, living area, library, TV room, pool room, lobby/atrium, entryways. The management group here is great. The chef is wonderful. We need an additional maintenance man. (part-time).

The community is always clean and always presentable. The staff is always helpful and very friendly. We do think they could use more transportation for some of the off-community activities. The food is a bit mediocre. We do feel Washington Commons is a good value for the price.