The Blake by QSL Management

since my friend moved in on July 6 there's been a worrisome turnover in managers. . My experience with them so far is that they've been either rude or unhelpful. No toilet paper in the room on two visits so I brought my own. No one has been in weekly to clean as promised. Huge water puddle outside the door that must be a leak because it never dries up so the carpet is ruined. On the positive side is that the food is good and served on time. My friend reports that there's lots of activities. Pleasant atmosphere and the residents seem happy.

I have been disapointed with Deep Woods failure to provide a wheelchair accessable bus for my loved one there so they can participate in bus accitivies(shopping,Christmas light tour,etc.).I was also shocked to learn that no one on staff has had even basic CPR training and choking assistance training. Food is acceptable but a dietician on staff or available to review special diets for residents would be helpful.

everything included-meals

the facility was beautiful inside and out. the food and dining room was wonderful. the people were very nice. only problem i had was staff was so pushy about getting us to sign right then. we kept telling him we couldn't make a decidetion right then but he kept pushing. this facility is still not out of the question.

Private pay - no medicaid, veterans assistance.

All in one bldg and too expensive.

3 months free, independent and assisted living on site.

Both Managers were very welcoming and accomodating to take Mom and I on the tour. Very nice and clean location. The staff seemed friendly and most residents acknowledged Mom and I during the tour. We got to stay for lunch which was nice. The rooms we saw were nice. Since this facility includes all three meals, it may be outside Mom's budget.

This is the right size for us. High rise building. Also good location, great services. But the building was built in the 70s, the apartments are poorly laid out with dreadful kitchens. However, it's on our list of acceptable places so far.

This one seems to fit our needs

This is very nice, but over my budget.

Apts are very small. Staff very friendly. Only exercise area was a small room w chairs where they do "sittercise". Two activity rooms wjere they do games & have speakers. They have a person who will help us apply for va benefits & tell us how to secure her assets before move-in. 1br/1ba = $2395 - all inclusive. There is also a 1br unit for $2700 that has a larger living room area. No kitchens, small fridge & microwave. Little cabinet space, small closets.

Facilities, rooms very nice. Very small kitchenette. Sm fridge, smaller sink. place a microwave on counter. Edit - residents seemed very vibrant. Much to like. Distant location.

Biggest complaint is with the meals - everyone we speak with always complains about the meals and dining

The local staff at this facility are great. Holiday retirement corporate and softbank, beware. This facility does a great job of giving options of activites for people to do. I think there is so much opportunity for better. I would not recommend this facility, my advice to any family would be to keep looking. They are doing the best they can, but it is a big corporate business.

Weaseled out of rate lock. Parking for residents int administered properly. Food AOK. Make sure before you move in you get everything in writing that is verbally only disclosed to you

My mother-in-law was in the memory care unit. When we toured the facility, they made all these grand promises of how they would help her with dressing, bathing, etc. However, that did not happen. In fact, she walked around all day with her pants on inside out. They do not keep a close eye on them which results in them wandering in other patients’ apartments. We just felt like they didn’t properly take care of her.

This is a great community if you are still independent or need some assistance. My mom has lived here for nearly 2 years, but she needs to be in a smaller setting with more of a one-on-one setting. They offer a lot of amenities for their residents and I would suggest scheduling a tour of this community. I have found a smaller residential home that is a better fit for my mom.

Needed a place to settle my elderly aunt quickly. A Place for Mom was very helpful. One of the locations recommended by the representative and the VA Hospital was the Fountains of Boca Ciega. The location was beautiful, the cost very reasonable, and multiple levels of care is offered. However, this was off-set by the lack of management's communication to one another and the failure to return several phone calls. Copies of paperwork were requested and never received. My aunt died unexpectedly and if it had not been for Claire Ferry, we would have had to pay an additional (2) months of rent. The elevators can best be described as a nightmare. Very small and frequently out of service. There is no service elevator to move large furniture pieces and no assistance provided by the Fountains to assist in moving. The R&M moving company has been moving household goods for many years to and from the Fountains and did an outstanding job.

This place is poorly managed. There has to be issues due to high staff turnover. I have met some of the friendliest staff and then they are gone due to upper management. They have had 3 cooks in less than a year, they have had 3 director of health in less than a year, there front desk has had several turnovers, This is such a beautiful place but is poorly run. I have tried on several occasions to speak to management about my concerns and she just blew me off and told the staff that I was just a complainer.