The Blake by QSL Management

We have had very positive experiences with the staff, particularly since The Barclay took over from Anthology. The activities that are planned and the staff that run them are wonderful. My only complaint is that the elevators break down frequently, which is not only inconvenient but is a safety hazard.

Silver creek took good care of my husband while he was there. I think he was difficult.

We had the opportunity to tour this facility for my MIL. Friendly staff, very informative. Price point is good for the level of care we would need for her. The place is a little dated, but solid in terms of hurricane preparedness.

Facility is clean, staff helpful and friendly, and the meals are good. My family member is very happy there. The residents are also welcoming and friendly and my family member has met many new and varied friends.

Food quality and choices could be improved upon. I like that I feel safe with my mom at this facility. I like that they know the clients and will report any variations immediately

I would recommend it. Especially for independent seniors or people with mild disabilities. It was more reasonably priced. Had a handicap accessible room and included meals with a caregiver option on-site

Overall, improving under Barclay house management. The addition wonderful front desk makes a huge difference. They call everyone by name, which is very important for our seniors. The food is much better under the new mgmt. It is a good value for the cost.

Communication with management leaves something to be desired. One of the reasons we chose The Blake at Biloxi is because there is an enclosed open-air courtyard and flower garden for residents to wander in.

We have been at The Barlcay, formally Anthology, for 2.5 years. Everything since the changeover has been better than under the previous manager (Anthology). The staff is more attentive and friendlier and the communication has been better. The only way to get the full value of the facility would be to use everything they offer, ie. pool, billiards room, movie theatre, exercise room, etc. Considering the age and physical limitations of most of the residents, many of these things seem unneccessary. It is also hard to consider anything an excellent value for the cost, even though the monthly charge seems in line with other facilities in the area. The dining hall food is very average and the selection does not vary, but the Bistro that operates from 10-2 is excellent.

It is a newer facility that seemed more like a hotel than an assisted living facility. It is spacious and built to withstand Cat 5 Hurricanes. It is a wonderful environment, but there are different levels of care and they all come at a cost. The facility is also very peculiar about their exposure to liability. If a loved one needs to be hospitalized, this facility seems to want the individual to go to another rehabilitation center before being brought back to the facility, whether they need it or not.

The staff are friendly and we are hopefully the new management can make improvements

If you can afford it and elder needs little to no care (independent living) it may be worth looking at. They were the nicest for the least amount of money at the time and had the largest room (she wanted separate rooms I.e. 1bedroom)

The price is affordable and the amenities are appreciated such as a residential business that takes folks shopping and doctor appts . Plus , of one uses the house linens ,they will launder those items at no additional charge. Unfortunately, I feel the needs of a not so independent person will not be met at this facility. The resident of whom I refer is not terribly old but is lazy , defiant and has early dementia. She needs around the clock supervision and help with her medications . The Regency House offers some assistance à la carte which we can't afford when all the resident requires is added up monetarily. I'm now searching for a nursing home with nurses and staff that deal with incontinent , sleep all day type residents such as the one I make reference.

Housekeeping is great, and meal service is wonderful. This is a nice place.

General Manager- doesn't always tell the truth, says she will do things she doesn't do, seems impersonal. Staff lacks training and some seem not too bright; chef(cook) doesn't always prepare meals appropriate for the south, too many carbs, and needs to go to culinary school. I think prices are going up AGAIN.

Everyone is friendly and always offer to help and are willing to chat whenever needed. Again, because of the turnover in the management it is difficult to know about changes and such. Everyone is happy with the food and servers as well as main staff. It's the unknown that concerns us. We know nothing about the new company, QSL and what their plans are. Fear of the unknown is everyone's concern. Overall. The setting is beautiful and the community is fairly small which I really like. It really is a nice place to live. Nothing is perfect.

Cleanliness is average. They have great staff. Quality of care is above average. The food is very good. The activities keep me busy every day. The value for cost is average.

I had a hard time in the beginning but as time went on it improved a lot. The only reason I moved was money. I would go back there for sure. There's a family feeling there. Where I am now is about like living in my own apartment (not independent living). I would recommend Lighthouse Point for anyone. I'm more impressed now than I was when I first moved in there. The staff is very helpful they do communicate everything thoroughly. They are very kind and understanding. They make you feel welcome.

What we like the most about this community is the other residents who live there, they are all very nice. We would recommend Ashley Park by Barclay House community to other families who may need a place for their loved ones.

My overall experience Good. Value good. Cleanliness of facility good. Meals good cafeteria staff excellent. Quality of care ok could have been better .Nursing( Lpns )staff good, follow up by the cna's could have been better there were suppose to be every two hour check up rarely. Activities fair, she didn't attend much, she wasn't interested. We experience some racism with some of the clients when it came to eating in the cafeteria. We could not seat my aunt where she liked it was always an issue, which offend my aunt. She no longer want to eat in the dining area to keep down the drama. Issue was reported . Overall is was a pretty good experience.