The Blake by QSL Management

It has made a huge difference in my mom, just in the last couple of months. She in in independent living, but she gets two meals a day, transportation, and her apartment cleaned twice a month included in the cost. They have a lot of parties to celebrate; they had Oktoberfest, and they celebrated for Halloween. They have a pontoon, so they take them out on Boca Ciega Bay. They take them out to eat, they took them to tour one of the navy ships in the Tampa Bay Harbor, and they toured a couple of mansions on the market in the area. The Fountains blew out all preconceived notions of what these places would be like. The residents are all happy and busy and moving around. It's very, very active. They even have a 25 seat movie theater! They have a gym and physical therapy that will come there to work with people, so you can stay in the same facility no matter what your care needs are. Everyone has been wonderful there, my mother has really embraced it. She lived by herself in Iowa, but now she has made a lot of friends. When residents first move in, they assign a peer mentor to help the new resident get the hang of it there.

Memory care supervisor and activity director are great!!! Beautiful grounds. Occasional issue with care but am glad I chose The Fountains for my mom overall.

I really liked the Fairmont best, but I didn't like the location. It was too far for my family in Reston. They had a one bedroom apartment that was bigger than the two bedroom in Sommerset and it would have been easier to arrange my furniture. I was particularly struck by the lightness, there were big, large windows in the apartment, the hallways were light as were the common areas. They had a full meal plan which might have been too much for me because I'm on a restricted diet and it was the same price or less than Sommerset but I couldn't imagine getting in my car and driving to Reston everyday.

We chose The Fountains because its location was convenient for my family to visit our loved one. They were also recommended by people we knew and when we asked about The Fountains only heard good things. Our loved one seems to be adjusting very well and is starting to look better. Her appearance looks healthier and fuller of life then she previously was. We had looked into 7 other communities, but we chose them and feel it was the right decision. (Can not rate Care Services because have not used them)

Our experience with The Fountains has been quite positive. My loved on is doing well, going to daycare and becoming stronger and getting better. So far it's been goibng really well.

From management, culinary, activity, and maintenance staff, all are 5 star. The building is beautifully decorated, immaculately clean, and a joy to enter. The meals are superb,the staff could not be more helpful or welcoming. I specifically want to thank the managers for making my mother's move to Lighthouse Pointe such a smooth transition. Their personal touch and caring attention to my mother made all the difference in the world. I would love to live there myself.

They are under renovations right now. Quite a disruption. Holidays were a mess, not much help in the kitchen. Hopefully things will get better!

Management & staff are friendly, helpful, courteous and hard working, double.

Elevator inadequate and parking is scarce. Hopefully that elevator and parking problems will be solved

It has filled my mother's need for companionship, meals, safe environment and comfort. My only concerns are there is only one elevator that services the whole building. Her room was fully renovated before moving in but has a few maintenance needs and we have had a hard time communicating with staff concerning these needs. Also, being an independent facility, there are no staff or any security on premises after 7pm. I do feel it was the best choice for our mother and have no regrets in choosing NM. The staff is very considerate, attentive, friendly and helpful. There has been a total renovation of the building since she moved in. Staff changes often but services always adequate.

While faculty and staff are friendly, once a resident, requests for maintenance/housekeeping are slow to be completed. It appears the facility is short staffed. Also, menu is changed regularly with substitutions and food is not consistently of quality. Some days food is excellent and served hot, other times is cold.

Silver Creek located near Encompass Rehab Facility. If one of us was in rehab, the other could walk over. Building was pleasant. What I missed was the following: 1. No Art Room. 2. Not enough parking. 3. A rehab room, but no fitness room. 4. Theater too small. We appreciated the tour.

I think DeepWoods is a good place for [name removed]. The staff is friendly and caring plus they have a wonderful Activities Director who sets an upbeat tone and has a way to make everyone feel welcome. They've had a problem keeping staff to clean but that has as improved as they are under new management. I've arranged home health care to. I would highly recommend DeepWoods.

We loved the Blake. My dad passed away but the Blake was a blessing. The people there cared about him and he acclimated well there, despite some transfer trauma. Some of them came and visited him in the hospital and came to his funeral. I am grateful for the care he received and I would recommend the Blake to anyone looking for a memory care facility for their loved one.

They need to do better on transportation. My dad died and I had a device close so his friends could attend but they did not have a driver for the bus. A lot of them were upset because they couldn't attend with out transportation. Would recommend. Nice caring staff. Good food. Well kept, clean. Good value for the money. It is independent living but they have resources if additional help is needed.

The staff is open to listening to the concerns of the residents and their families. And they work to resolve them.

The staff is very friendly and quite helpful.

They are short handed right now. Today, I sent a(representative for moms place ) a couple place to look at. My mom needs more assisted they can give her. The people, atmosphere, and the price is why we chose this community.

They are very accommodating and pleasant. The food is very good and they have lots of activities for the residents.

even though my Bro in Law paid for Aug; deep clean was not done prior to his moving in during the month of [date removed] .Quality of care 4 so far; however, 3rd party (ADDIS) being used for health care help is very expensive and are not doing all duties they say they will