The Blake by QSL Management

The staff is very friendly and extremely helpful. They do their best to encourage residents to participate in various activities. The staff seems to genuinely care about their residents and we are pleased to have chosen this facility for my parents.

Very nice

She seems to be settling in pretty well, so far so good. She tells me the food isn't quite up to par. Other than that, we don't have any complaints. It's clean and the staff is friendly. Overall they do a pretty good job.

It was very good. The only problem is that its a Independent community and we were looking for assisted living. That is two very different animals. We liked what we saw here though primarily due to its main feature "Helping Angels" They are caregivers from a outside origin. Other locations provide most of things be people would need but only 3 to 4 hours at a time. Helping Angels provide care depending on the task and not on a required hours at a time. Nobody else has anything like that in Richmond. That made our decision on the spot because of that.

Nice place. Very clean and new feeling. Front office is responsive and available. Food is lacking. No medical services really by the owners, but good "vendors".

My mother has decided that she will be moving in with me. The concept behind this community is a great idea, if you have planned your retirement well and like to travel.

The Fairmont at Manassas was my second Facility Tour. I guess I should have researched better before going because I was under the assumption this was Assisted Living/Retirement but it is ONLY Retirement and if a resident has a Medical Issue, the Staff only calls 911, no Medical Assistance. If you are requiring someone just to check on your loved one to make sure they didn't loose their balance and fall, this is not the place. I spent 2 1/2 hours talking to the Community Sales Leader then a brief tour. I was there during lunch, but by the time we did the tour, lunch was over so I did not get a chance to sample the meals. The 1 Bedroom Suites I toured were small, the Bedroom was okay but the living area and Kitchenette was very small & crampted. The refrigerator in the Kitchenette was under-counter which would be difficult for someone with balance issues to reach the inside. I will continue my search.

Smoky Springs was clean, and staff and residents were very friendly. Made a visitor and new comer welcome.

2BR - 1p $3799 Studio - $2349 418sqft, $2049 362sqft

Great Location. I liked the big studios. NIce layout. The public spaces need to be updated. New carpet, new furniture. Residents didn't appear as happy as the residents at Benton Village

This was a very nice community. It was more of an independent senior living and they didn't have any medical help. If the care needs increased we would have to move again. It wasn't a good fit for our needs.

Very accommodating. Would need ground floor apartment for the dog. Ability to lock-in the rate.

We visited this Estate. it was very nice,friendly and very clean. The rooms were a little small and our furniture is a little bulky. The price is too high for the size of the apt.

Very nice community. I really liked the home feel and all the activities that this facility has to offer.

My mom is not really getting involved in any activities, I have seen them there, but she doesn't do any of them. The food is excellent, what they provide is way better than the other places checked; I would put them as far superior. But you just get a continental breakfast in the morning and then a full dinner, so they don't get lunch and I just wish they would get a little more protein for breakfast. My mom wanted high ceilings and there's probably 17 foot ceilings so it seems more spacious and she has a great water view and a view of several pools and some trees, it's very nice.

The lady, she's a friend from church, but she don't need a whole lot of care, it's not perfect, but all in all I think it's pretty good. I guess her mother used to be there, she's happy there and she seems to be content. The main thing I hear her saying is communication, everytime she calls them to have them take her in the van to a doctors appointmentthey say it's booked or its full so she calls me to take her and she doesn't think they communicate with her like they should, but thats pretty much what I hear her complain about.

Deepwood looked great, it just didn't have the care we thought she would need and it wouldn't provide what she would need. It's more independent living, they don't have caregivers on site, they just have residential managers and I know they have pull cords and they would have responded if there was an emergency.

My parents have only been there 2 and a half weeks, so far everything is fine. Overall it seems pretty good, my parents like the food and it did take them a while to get someone in there to clean, for some reason after the first week they didn't come in but they are now. Sometimes the managers seem overwhelmed, but I could have just caught them on a bad day or something. From the tour to my parents being there now, I don't think it's changed an awful lot. The maintenance person there is very, very good and everyone seems to be caring and friendly. I don't think they've really gotten involved in any activities yet, my father is hard of hearing and my mother has Alzheimer's, but they have all sorts of activities for Alzheimer's, it's just a matter of it being communicated to my parents. I think they send around a little paper that tells them about the activities during the week and they have a calendar and menus so they know what is being served.

I think it's the perfect fit. It's three meals a day in a pleasant dining room, there's lots of light in the common areas, the activities director is real personable. I like the size of ti for him, it's small so everybody will sort of look familiar after a while so that's a good thing. It's independent living but they saw something that they thought we might want to address so they're attentive which is nice. It's clean, and that's part of what the room and board is providing, his sheets and towels are washed once a week and light cleaning once a week so that's nice. The other stand alones in the area didn't provide the three meals a day so there really wasn't anything else to compare this to.

Awesome facility, great staff, beautiful outdoor space, Loved the atmosphere!