The Blake by QSL Management

The staff is very good and very friendly. They respond to any maintenance requests quickly. The food is really good and they do have some activities available. I would recommend this community to others based on my experience.

We chose The Regency House because it was more feasible for our family. The apartment sizes here are good for what we need. It has been a good experience and I would recommend them to others who are looking.

It is a very good community for the price. Some of the staff seem overwhelmed at times. There are times where the staff could be improved with their communication and response time to the families. My loved one is getting the care he needs though.

My dad has not moved in quite yet because we are waiting on his furniture, that is why it was a 4. They have been very nice and accommodating and are very thorough when answering any of my questions and great with communication. He got the vaccinations through them even though he has not moved in yet. I am up here frequently and they know me by name when I walk in. Everything is starting to come alive here and I saw they had entertainment there during lunch time. My dad is a very picky eater and he said that the food here is great, they do provide a menu to choose They have a banner outside that shows that 70% of their residents are fully vaccinated now.

I would recommend The Blake. My experience might be different than what most people go through. It was so quick. My loved one ended up needing a lot more care than we expected. At first we thought she would be fine in assisted living, and then she ended up going into memory care and deteriorated pretty quickly. I can't blame that on the Blake though, it was just the situation. I liked them very much. The staff have all been great. They're very friendly, and they seem to honestly care. The food is pretty good, and there seemed to be a good variety. If a resident didn't like some of the options they were serving, they had additional options the residents could choose from. They were offering plenty of activities, but my loved one just wouldn't participate. The hallways, the cafeteria, all the main areas were very clean. They did not pay as good of attention to my loved one's room as I would have liked. It would have been nice if they could have had some light daily cleaning. But it was clean there overall. They're just a little more expensive than other places, but it's so nice, it feels worth it to me.

If it's for somebody who is not bedridden, it's fine. For someone who is bedridden, as was the case with my loved one, the staff is not available to be there enough. And it was hard to get in touch with the staff if you needed anything to be done. The only help she had available was one of the Life Alert buttons. It would contact Life Alert, who then got in touch with the staff. I didn't have a problem with the staff overall, but there was a little tiff between the hospice nurse and the caretakers there at Ashley Park. Each one did not think the other was doing everything they should have been doing. But it was clean there, everywhere I went. I would recommend this community to more able seniors.

Great job!

I like it here, and I have recommended this community to others. I like my Apt. and it's quiet here. I am able to come and go as I choose. The director is very nice and I feel blessed to know her. Communication is very good and they return calls quickly.

The food was being delivered to the resident's rooms due to the pandemic. There has been a chance for the residents to participate in an invitation request to eat in the dining room. My loved one enjoys the activities. The staff is very friendly. The management is very good and helpful. The community looks nice. The residents are overall happy.

I feel like it's a good option for someone who shouldn't be alone and needs to be cared for, but doesn't need medical care yet. They're very on top of billing and bookkeeping, making everything clear and easy to understand, unlike our experience at a different community. The staff here is very responsive and supportive.

Overall the community is excellent. The staff is very very friendly. I don't really like just living there I feel like I'm with family. I would recommend this community to others. The community is neat and clean

We chose Washington Commons because it was pretty convenient and from what I saw we thought it would be a good fit for her. It has been a great place and we have had a good experience so far. She does complain about the food and it could use improvement, they serve a lot of sandwiches and I think they need meals that are more nutritious. Overall, I would recommend them to others looking.

If you are looking for independent living for your loved one, this would be a good place. The staff was great. My loved one's room was a nice size for the money. The food was very good and I was able to eat with my loved one on occasion. I would recommend looking elsewhere if you need memory care, or assisted living.

I've lived here in this community 4 and 3/4 years and have enjoyed my life here. I would wholeheartedly recommend the Fairmont to others. Granted during covid-19 our lives have changed in ways we don't like. But the Fairmont staff has work to diligently to protect us. For them, I am grateful! I wait hopefully for the quality of our food to get better and for our lives to get back to a better place.

Nouveau Marc is more of an independent community, but from this stand point it is great. We did have an issue but it has now been resolved. Since it is not assisted living we do think it is a great deal, and if you do need care services you can contract with outside services. The staff members would be a five plus, they are very good. Our love done gets three meals a day, and has made plenty of friends.

Stacy was very courteous with my father and myself. Let my dad sit and rest when needed. Explained all the new resident procedures pertaining to the pandemic. The process for entry was made quite easy. All staff members are great.

I chose The Fairmount because they offer 3 meals per day and also the rent was less than some others i looked at. It was also the right timing and it turned out to be the right place for me. The apartment sizes are pretty good. The food here is something I think they could use improvement on. Some things they do well on is Eggplant Parmesan as well as their homemade soups, chicken wraps and grilled cheese sandwiches. They come around with a drink they call lemonade and it is not real lemonade, I do think it would be better if they had real lemonade. My favorite part about living here so far has been the staff members, they are very friendly and approachable. I would recommend this facility.

I chose Washington commons because when we walked in it seemed really good. Also, a lot of people that I know told me really good things about it. It was satisfactory after going through everything with the director. I would recommend this community.

We chose Washington Commons because of the convenience and the affordability. The apartment sizes are very nice and large. The food is pretty good, they had a 2 choice menu for each meal. Overall, I would recommend this community to people who need less care and are more independent.

Before COVID they had a lot of great activities available. They could play balloon volleyball, bingo, corn hole, they also had game night. There was horse racing, a lot of live music, and movie nights most of the time. There was church groups available, and they would hold special parties and through one big event a month. Now because of COVID it is slightly different. There was on individual who we worked with that was amazing. She went out of her way to make us and our loved one feel comfortable, she went help our loved one make friends with the other residents. Everyone has gone above and beyond keeping everyone safe during COVID.