The Blake by QSL Management

My father-in-law went to the "Blake" from a "rehabilitation center" that was awful. He had decompensated considerably. He refused to go to meals or participate in any activities. I was disappointed that they "couldn't " make him go out of his room. When I was there I "made" him go out. He didn't last long there through no fault of anyone at the "Blake". I believe if we could have moved him there sooner it would have been better.

Had some issues getting the payment of the rent organized. They're a little behind in the electronic payment process They need a little more help. They're keeping up as best they can with the number of employees they have that show up to work For what they provide, they do a great job. The staff is very interactive with the residents. It's great that they know them by name on sight. Sometimes it's hit or miss. The process of getting food to the rooms of the residents needs to be redone. Again they need more help. There's always something for the residents to do. [name removed] was very helpful throughout the process of getting our dad into the facility. She provided updates along the way up until he was moved in. [name removed] the facility manager is amazing! She's been very helpful and patient with all of us. She's kept us up to date on the changes and challenges they've endured. She made it a point to provide her direct number to allow us to reach out to her.

What our family likes the most about THE Holidays Regency House is the friendliness of the staff members, especially [name removed]. Based on the experience we have had so far, we would recommend this community to others.

This is a lovely community. The only issue was my loved one needed a lot of care, which I wasn’t aware of until we got here. As a result I had to relocate him to a 24-hour care facility. This is a great place for seniors that can still live independently.

Environment is peaceful and friendly and all requests made are generally responded to immediately. I would recommend to others.

My loved one is currently a resident at Holiday Regency House and overall it's been a good experience at this facility. The friendliness is great. My loved one loves the food! The staff, quality of care and value for cost are good. I would recommend this facility to others.

My sibling is currently a resident at Laurel Glen at Carrollton Assisted Living and everything has been very good. The move in process went very well. The facility is very nice and warm. Everything is clean and orderly. The staff are all very friendly, helpful and knowledgeable. The meals appear to be very good quality. I would definitely recommend Laurel Glen at Carrollton Assisted Living to others.

We lucked out - dad really likes it there.All of the factors I listed here and the biggest one - dad liked everything. And it was within our budget. We actually were really interested in another place in Charlottesville, and would have gone there, BUT they only had one space open...and they rented that in the 2 hours from when I took a tour and I called to say "we like it, and we'll take it." They had rented it to someone else. Can't remember the name of it at the moment, but it was a blessing in disguise, because while I liked it, dad didn't like it as much as I did. So I was kind of driving on that one (mainly because it was good quality and a bit cheaper than the Blake), but when we decided on the Blake it was a little more expensive (but well within our budget), and he liked it better. So I'm very glad that first place filled up and couldn't take him.

We picked this community because of the meals, activities, and cost. It's been a very good experience.

We picked this community because of the price and my parents could not afford many other communities. It's good for the money. I would recommend to others.

Nouveau Marc was very welcoming to all it's residents. Activities were fun and enjoyable. Food was okay but it beat cooking. I would recommend for seniors who can manage on their own. Great Place.

My loved one is currently a resident at Holiday River's Edge and the his experience at this facility has been overall good so far. The staff and the meals are very appreciated. The TV hookup has been difficult, but that is not the staff's fault. The provider is not the fastest. Overall, my loved one is very happy at Holiday River's Edge and I would recommend this facility to others.

Overall, my mom's experience has been good. However, she is NOT happy with the meals at all. I and my brother have lunch with her there and I agree with her. The food is really bland and tasteless. It tastes like it was frozen and heated in a microwave. Lasagna was frozen in middle. Sandwiches are soggy. My mom. Has lost weight since she has been there. We bring her food to keep in her fridge.

We picked this community, because they had more activities, more people, a lot more senior veterans, spacious studios, the staff is helpful, the rent is affordable,the local stores are close proximity within walking distance. It's ok the residents are friendly and they have a great deal of activities and the staff are helpful but sometimes you have to watch the meals they can come hot or cold but there is always a remedy. Although, the food could be improved.

I have a very good relationship with staff. they are helpful and there for you, just ask them when needed. Our manager is A1 ok. Building and apartment are great. We do need another elevator - we only have one. We have some tasty meals most of the time but we get there and have to wait up to 45 minutes

Patience is important in dealing with the world of corporately owned for profit Nursing and Senior Living Facilities, especially for the middle to upper middle income brackets. Lower middle and below would not have the options of Senior Living unless Medicaid paid their care. So all types of care are out there, especially if you have options based on your financial situation. Laurel Glen at Carrollton is comfortable and safe and is part of the community that I have lived in for 40 years and it's older and been here for many many years. I am comfortable in their care, it's the perfect place for me.

It's great for someone in their 70's or 80's if it's affordable for them. My husband and I are in our late 60's it was ok for us while our house was being repaired from hurricane Ida. We were not ready for senior apartment living. The meals were very good when they had the chef he took another job and the meals were not as good. The staff is very nice and they try to keep the place clean but some residents have dogs and there were fleas but the staff were trying to stay on top of that. I did also appreciate church service offered every Saturday morning. It's a very nice place if you have to live that lifestyle.

The thing that sticks out the most about Benton House of Augusta is the staff. They really listen to the concerns of the family. We have been very happy with the staff that take care of her, they even take the time to send me pictures of [name removed] doing the activities they do. I do think that they should have more movement for the residents during the day program. Overall I would recommend Benton House to others looking.

We toured Holiday Ashley Park during our search for an Independent Living facility for our loved one. This facility was very nice! Everyone was friendly, the facility was clean, and the food was good.

Our tour was great. The staff of the community that gave the tour were wonderful. We felt the community was not a good fit for our loved one, so we decided to go with another community.