The Blake by QSL Management

geat environment, but no na care, unable to transport dad with his mobility needs.

This community is great and my loved one has been receiving good care. Everyone has been very concerned and supportive with my loved one. This community has given me a lot of comfort for relief knowing that my loved one is being cared for. She lived with me for a long time and it was a lot of care and now they are here to help me and take that away.

I toured Laurel Grove and really liked it, it's almost as good as where I live now. I chose another community because I had the opportunity to meet with several staff members and residents; and the people there really made a difference.

It is a very nice and beautiful place. It's not a typical nursing home. The staff are friendly. I am hopeful that there will be activities in the future. The food seems to have gone down hill recently according to some residents.

The light, the big open windows, the gardens and walking path we saw on our tour just really stood out to us. Everything was very well decorated and clean, and there are so many open areas that are very inviting

I would tell others that The Blake is fantastic. My loved one loves it here. The challenges are the response time from the staff to questions or concerns I may have about my loved one. I expected more feedback on how my loved one is doing overall.

My loved one spent a limited time here due to her health issues. But I would certainly recommend them to someone who's well enough for the type of services that they provide. The staff seemed to be receptive to the needs of their residents. And the apartments were very nice. I liked the set-up and the fact that she had her own patio.

From our understanding our loved one is really enjoying the meals they serve, and we think the value is good.

[name removed] and her staff are amazing. The care that [name removed] has shown my Mother (and other residents) has been over the top eapecially during this pandemic. I can't thank u hem enough for what they do!

Staff is wonderful!

My parents resided at Cottage Landing for a number of years. They started out in a large 1 room until a 1 bedroom, living room kitchen was available. Following my Father’s death, my Mom moved into a 1 room w/bath. Later, she moved in with another Senior, thinking they would enjoy each other’s company. Overall, the experience was a good one. They accommodated my out of the box ideas, like a surprise anniversary dinner for them in a private space, with a personal chef, and dinner entertainment by a violinist and vocalist. And, the time my Mom wanted my 11 year old grandson, who toured with the Atlanta Boy Choir, to give a vocal concert for residents. I hired a professional piano accompanist and the concert was enjoyed by all. And, the times my Mom wanted to have a yard sale...whew, but, again, the staff was more than willing to assist. I was routinely contacted any time one of them fell, or had to go to the ER. The medical personnel was terrific. They took such good care of my parents, including mtgs. to keep me updated on changes to their health. When I moved out of state, I was unable to visit as frequently, and they were even more diligent in keeping me informed. Had I thought about moving Mom closer to me? Yes, but due to her declining health, we were advised not to make a change in her residence. As in all facilities, such as these, there were occasional problems, but that was to be expected. The worst for us was my Mom’s wedding ring being lost. Broke my heart, but I don’t believe Mom was too distressed by it, as she had already entered the dementia stage. Would I recommend this Assisted Living facility to others? Yes, I would and have!

Previous to the Covid-19 pandemic, the staff at Dogwood Terrace was really good about keeping everything inside the community clean. During the pandemic, however, they have not been quite as good about cleaning individual residents' rooms. This seems to be the result of an effort to keep the rest of the community extra clean to protect the health safety of the all the residents. The staff has generally been accommodating with everything we ask them to do. They regularly provide on-site and off-site activities available for the residents.

It is a clean and friendly place. I feel my mom is safe there. Our concern is the caregivers were not wearing masks and were not keeping a safe distance from the residents. They needed to be a little safer during the Covid-19. My mom needs more care now so we are looking for a community that offers a higher level of assistance.

I found the staff at The Blake at Flowood to be friendly and the community is clean and well organized. I feel that my mom is in a secure place and that they have good communication with families. Overall it has been a positive experience.

I visited this facility in November after my mom had hip surgery. The facility is beautiful and spacious. I could see the designer’s influence throughout the entire facility. Every detail was taken into consideration to help make the transition from home to apartment easier on the tenant. The amenities I liked: halls are wide, a chef, homemade pastries available all day, and media room. They were working on a screened porch. Unfortunately my mom is taking longer to recover than expected. This facility offers levels 1, 2 and 3; but mom needed more help. I believe this facility was honest and transparent after evaluating my mom.

Everyone has been so nice and helpful as I transitioned into my new home. The place is beautifully kept and management has been great.

Spent a wonderful 15 months in independent living and sorry I left to return to the UK. Would happily return there if any vacancies arise. [name removed]

[Name removed] is the manager at this facility. Along with her staff, they have handled every situation concerning my Mom with professionalism, courtesies and quickly. Her staff, [name removed], [name removed,[name removed], and [name removed] are top notch. They should be commended for the job they do.

Since my brother and sister-law have moved in it has truly changed their lives.They love everything about this amazing place.The staff is wonderful and the meals are amazing.We have seen a huge improvement in my brother-in-law’s health and have never seen him so happy. The facility is spotless and beautifully decorated and [name removed] is amazing along with the entire staff. I would recommend this beautiful facility to anyone. I strongly believe it changes a person’s quality of life in a very positive way.

Care is dependent on caregivers. The management and staff at Sunrise at Siegen were as fine a crew as could be expected. My spouse was served by hospice personnel in addition to the nursing staff at Sunrise, and the nursing care was excellent overall. Any problems encountered were attended to quickly. The experience of the entire staff was evident in their knowledge of each of the residents and how to manage the diverse needs of the entire community. I tend to grade more harshly than some others, but this facility's staff, while not perfect, really tries to provide excellent service to every member of the community.