The Associated Management Company

We've all heard it.... 1st impressions, are lasting impressions. A few days ago I had a tour of GrandHaven Maner 11 , with the expectation of becoming a resident. [name removed] handled my application and also gave me The Grand tour. [name removed] was very professional, yet made me feel like I was family The residents seemed very friendly. They all had smiles on their faces and they spoke to Paige as we walked through the hallways. The building and grounds were very clean and well maintenance. The atmosphere was pleasing to the eye. Though I am on the waiting list, I'm looking forward To my 55th birthday and becoming a resident here at GrandHaven Manor 11.

ElmHaven Manor is not assisted living, so if you or your family need that, look elsewhere. But ElmHaven is an exceptional place for retirees. We have a great activity director, and there is always something going on.

Westhaven Manor is a great place if you have enough money to live here. I get along well with the staff and view them as friends. The apartment is fine. It's just too expensive.

The staff was friendly and sincerely interested in the well-being of their residents. I appreciated how they worked together with the family as a team. The appearance and cleanliness of the building definitely captured my attention. It was very peaceful.

My sister [name removed] has been at Swan Haven for about 3 months now. She is a changed person in so many wonderful ways! With the stresses of home ownership gone, Swan Haven has been perfect! [name removed] has made countless friends with like interests as well as partaking in a number of in house and out community activities. She so appreciates the transportation available as weather and traffic congestion is a real stressor for her. Lastly, [name removed]appreciates the cleanliness and feel of safe and secure in Swan Haven. Staff are caring, knowledgeable and available. Relocating to a new city has been made easier with the experienced staff of Swan Haven. I am so pleased with the progress that sister [name removed] has made for her comfort and sense of calm. None of this would have been possible without the support and assistance of A Place For Mom! The organization has my respect for offering such a valuable service and resource for the Senior population. Thank you for all you provide for this generation of givers.

The James Ferndale was a wonderful place. I rate them 5 on everything. Everyone was so friendly and being able to get a haircut done there was a bonus since I was not able to get her out of here place before she passed away.

This is a wonderful community! The building is very clean with no foul or medicinal smells in the hallways, common areas, or bedrooms. The staff is great to work with. I would recommend the community to others for their loved ones.

I toured this facility and it was very nice, but another facility that we toured during our search stuck out more to Mom.

We chose Grandhaven Manor because of all of the questions above - we were happy with everything. The apartment sizes are pretty good, we have a 2 bedroom and it is 922 square feet. It is open enough to where we do not feel claustrophobic at all. I would recommend Grandhaven Manor and already have.

My loved one loves it here. There are several activities for the residents to take advantage of. The staff communication with the family is wonderful. There are three meals a day served and there are choices for the residents to choose from.

They do very well with planning activities, games, and food, but it would be nice for them to put plug-ins in the hallways sometimes there a little smell on the first floor. I love their courtesy.

The residents at Elmhaven Manor are very friendly, helpful, open, and talkative. We felt as our loved ones were moving in - having residents like that was almost a comfort to them which we thought was important. The activities do seem limited at times but everything they do offer our loved ones are really enjoying. We think the value is great and we would recommend Elmhaven Manor to other families based on our experience so far.

I would recommend the community to others for their loved ones. This is a nice, clean, and peaceful place. The staff I have worked with have been very nice and friendly. There are options to dine in the dining room or cook in their apartments. The apartments have a full kitchen in them. There are two communal laundry facilities on each floor. My loved one enjoys the activities offered.

Per all my ratings above, this is a great place. I visited four different places and just kept coming back to Park at Franklin. I I liked the brightness and friendliness of the community, and I liked the ease of them showing me things and answering questions. That was very impressive to me. The apartments are very roomy, with lots of storage. My loved one has four big closets, when most places had one, maybe two. You get a lot of bang for your buck - they offer a lot for the price. I would highly recommend them!

Overall it's a great place. What sticks out most is the quality and helpfulness of the staff. The facilities, especially the rooms too.

The place is very welcoming. The rooms are unique and beautiful, and the staff is friendly and helpful. My mother has made a lot of friends and enjoys the activities and the food in the cafeteria. She's very happy there.

I cam to Swanhaven to get information about living here. I was immediately greeted and given a tour. I knew this was the place for me!! The entire staff treats me like family.

I have been here 4 years and been very happy. I have met many friends, The building is always clean and they are always there for repairs, The staff is very helpful and friendly. There is as much or little as you want to do. Glad to be here.

When you first walk into the community it is very welcoming, open, airy and bright. The community is just really pretty. They do not have a meal service anymore but the activities there are great, they have plenty of things going on. The value is great you cannot beat it and based on our experience so far we would recommend the Westhaven Manor .

The staff is wonderful, their friendliness gets a 5+. They are very helpful. Nice facility.