The Associated Management Company

Unfortunately our loved one was sicker then what we had thought so he was not able to spend more then just a couple hours at the community, but they were wonderful. They were extremely friendly, but our only issues we had is even though he stayed only a couple hours they did not refund us on the 1-month rate we had paid.

The staff made the transition very easy. It is a great community to live in. They exceeded our expectations. The community calls twice a month with needs or something they are seeing with my parents. This allows the community to intervene or myself. Even though there may not be activities, they still find a way to engage the residents.

I definitely like the setup, including the way the dining room is set up. I was a maintenance person at a different community for many years, and Swanhaven Manor's cleanliness and maintenance seems right on top from what I've seen. It's been great here, no complaints. The staff I've met have been very helpful and went out of their way. The food looks really good, but portion sizes are a little large for my loved one. He always ends up wasting some. And he wishes they would serve steak dinners and crab legs sometimes. But overall it's been good. I like that they have a cleaning crew come in, so I can spend time with my loved one instead of cleaning.

Westhaven Manor is a beautiful place. I thought they were excellent. The woman who led our tour was amazing. I loved her. She went above and beyond. She spent about an hour and a half with me, touring several apartments. The price was very economical. The apartments were beautiful and clean, and only about $1000 a month. What I loved about their pricing system is it was all a la carte. They had different meal plans and different care plans to choose from based on your loved one's needs. So you're not paying for things they don't need or aren't using. I wanted to put my loved one here, but another family member got involved who was worried it would be too expensive. That along with the fact that it was just a little too far away led us to choose a different community. But I thought Westhaven was a beautiful place.

Our experience has been wonderful, we were so impressed with the cleanliness of the community, how friendly the staff team is and how great the food is. From our understanding the activities are still shut down but we do think the value is pretty good.

Overall I thought it was pretty good. They had lots of activities, including senior citizen outings. There's a pool room, a library, a movie theater, just lots of different things to do. Their maintenance crew was great. If something went wrong they'd get right on it. The staff in general were great, and took care of everything. The ones I dealt with - really only two of them - were very friendly. My loved ones told me the food was pretty good. I thought the rent was a little high for the size of the apartments. But they were real nice and clean, and it was a nice place. I would definitely would recommend this place to others.

I chose Elmhaven Manor because the apartment size is very nice. It is handicap friendly and everyone here has been nice. They promised me a rent reduction as well so it was the best deal at the time. Overall it has been a good experience and I would recommend them. I am excited for things to get back to normal so we can do more activities.

I believe the community is very secure, The staff is very helpful. If my loved one needs extra care they have a reasonably priced service that we can hire to help. I would recommend this community to others

This is a very nice place for your loved one. I would live here. Swanhaven is very clean. The apartments are large. They are barrier free. The people here are very friendly. They had activities for the residents prior to the pandemic. They even have cottages available. My loved one has a two bedroom and it is very spacious.

They have really good activities. they had pumpkin carving this year and we have a social every 2 weeks They have done a great job with covid. They have a good plan and clean the facility well, and have made covid plans for any activities also. I think this facility is excellent. the staff is friendly and so is the residence. this was the best choice we ever made I would recommend this community.

My friend [name removed] works here and told us what a great place this would be for my mom and I can tell you the staff was very helpful -even with the restrictions of the covid going on! Thank you [name removed] for your help and [name removed] and “[name removed] for telling us all about the great things to do here”! We ?? love this place- it is beautiful and very clean and well kept! I will definitely recommend this place and I give it a 10 out of 10 rating! Anyone looking for a place you definitely want to look here!??

We have had only positive experiences since moving into Elm Haven in mid July. Staff are very helpful.

[Name removed] has been living at Elmhaven Manor for a few months now and loves it! The facility is clean and the staff are wonderful. He only uses services that he specifically needs, but, if at any time in the future he should require more help, it is available. So glad "A Place For Mom" helped us out and found the perfect spot!

[name removed] has been living at Elmhaven Manor for a few months now and loves it! The facility is clean and the staff are wonderful. He only uses services that he specifically needs, but, if at any time in the future he should require more help, it is available. So glad "A Place For Mom" helped us out and found the perfect spot!

My mom is completely satisfied and happy with the Park at Franklin!!!

I went to the Park at Franklin for a tour for my Grandmother and I was very pleasantly surprised at this gem in my community. I had a wonderful tour and loved the amenities. They are running a great special for their facility too.

Recently assisted my Aunt with her move to The James. We have found the staff to be compassionate and helpful. Excellent meals and truly beautiful apartments. Nice to see this renovation in Ferndale, such a nice area. Very pleased with The James.

Many things promised cannot be done yet due to the small number of people who are living here. I know as the population of tenants increases so will activities and classes. I know this will work out for me as the employees are so wonderful and try to meet our every need. I recommend The James to all seniors!

I am so glad you recommended West Haven. It is a lovely place, and I really like my apartment! [Name removed] and all the staff are friendly and so helpful, and the residents couldn’t be nicer. Thank you for your help!

Friendly staff with lots of activities. Good food.