The Aspenwood Company

There seems to be a high turnover of staff. I don't think she ever saw the physician who serves at the facility. Not even at the beginning. She was not allowed to take her supplements because it wasn't on the Rx list, but no one helped get them on the list. She never had a working microwave the whole time, even though we asked several times. I came to visit and her bathroom sink was clogged. The staff was always very friendly, remembered her name and remembered some of her preferences like apple juice at her meals. Also, the layouts of the rooms are really good. My mom didn't really take advantage of activities and I wish they had encouraged her to more.

It's a nice place. They take good care of my parents but you need to check on them frequently. Also, the food is so so and the choices are limited especially if you're trying to eat Mediterranean style food.

[names removed] do a marvelous job and put my Mom in the best possible position to rehab and find the correct Assisted Level. As with any place, they are short-staffed, but try to streamline processes as best they can.

Housekeeping is horrible. Staff is very friendly. No communication with the family, at all. The meals are of mediocre quality. The move in process was fine. Suggestion for improvement: work on communications and food. It's a 50/50 on recommendation to others, for me. She pays too much for what care she gets, but staff are friendly.

We cannot rate the quality of care as we are in the independent cottages. Overall what we like the most about Village on the Park Rogers is the friendly people (both the staff members and the other residents). We like the quality housekeeping, the security and most services they offer.

The staff at Anthology of Denton are very friendly, considerate and respectful of those in their care. Moving into Assisted Living is far more complex than I realized. The Director of Sales and Nursing were extraordinarily helpful and patient as I navigated this process for my father. The dining experience is in transition and I was told that on the tour so no surprises there, but they are short staffed. My father receives weekly medical visits and PT three times a week that has made all the difference. I would recommend Anthology of Denton to others.

When it comes to the meals and dining service what they have fixed so far is quite good, but the menu doesn't usually change for months. Based on the experience I have had so far with the Anthology of Tanglewood, I would probably recommend this community to other families.

My loved one is currently a resident at Heartis Mid Cities and overall the experience at this facility has been very good. The friendliness and staff are great. The care services, food and value for cost are good. If no skilled care is needed, I would recommend Heartis Mid Cities to family and friends.

What we like the most about the Heartis Mid Cities is the fact that there is no "smell." Most of the caregivers there so care for the residents. They could improve however on the "helpers".....seems to be a revolving door with the community.

Our family had an in person tour with Heartis Mid Cities Independent Living and it was a good tour experience. The community was clean, the rooms we were shown were nice and the people were nice as well.

Nice place. Change of managers here was not handled well. It's been a bumpy ride for weeks now. I'm sure things will settle down soon. We picked this community because of the location, cost, friendly folks, and homie feel.

A little expensive - make sure you know what you're getting into. Anthology was short-staffed during my visit ([date removed]) and the staff skipped my mom for showers sometimes. My parents liked the food and activities. I liked the upper level staff. [name removed] and [name removed] were very helpful. I wasn't there long enough to get to know others on the team. Ultimately my parents were there 8 months and then we brought them to Georgia to be near us.

Our family had an in person tour with Anthology of Stonebridge Ranch, and even though it was not the place for our loved one, we thought it was a good tour experience

Anthology of Plano is a very nice place, and we've had a good experience there. Mom has gotten connected with some new friends. And she is getting great care!

The tour experience at The Village of Meyerland was great! The person who showed us around was very kind and informative. I did not like the high-rise feel, which was the main reason we decided against this facility for our loved one.

The positive is that it is a beautiful facility with a lot of activities. It's for lower level care. Unfortunately, with my dad's dementia he wasn't taking advantage of everything. I feel like communication was poor with families.

Heartis Mid Cities has work our beautifully for me, I am doing very well here and I am happy. It is a smaller community then what I was in previously which I like because it has a really upbeat atmosphere to it. The staff members are just so wonderful and friendly here. I really enjoy playing bridge twice a week. The food here is really really good which is a big plus. There are plenty of other activities for everyone as well. I would recommend this community to other families.

I really liked Anthology of Plano a lot. However, the downside was I had called ahead before touring, and they they told me they took residents for sliding scale insulin. We ended up taking the whole tour, and at the end, the nurse said they were not accepting patients with sliding scale insulin needs. So we had a bit of a false start. Otherwise, I would have looked at them more seriously.

It has been a good experience overall. I wish we had more communication from them in the beginning. I would have liked to have seen a schedule as far as their events, housekeeping, healthcare, etc. We never really got a clear schedule of those things.

It's a very nice place. The staff always wants to help. They are observant ,to any changes or things that may not be right physically or mentally. I picked this place because of the avalability, it was fairly new, and the staff worked with my loved one failry well prior to moving in. Overall, they did a good job of evaluating the needs of my loved one.