The Arbor Company

Our tour guide/sales representative was warm, welcoming, and knowledgeable. I was impressed by the seeming bond between colleagues and care givers throughout the facility and the manner with which they treated residents. The building itself was very clean and quite well-appointed, and the mature trees off the main patio and along the walking path were lovely. I would definitely recommend Arbor Terrance to anyone looking for personal care in the Newtown Square area.

Everyone who works there takes their job seriously. They really do care about the well-being of the residents. Everyone is helpful and friendly to the residents. This facility has somehow managed to cultivate a very healthy and happy workplace.

Very friendly staff. We feel confident with the nursing staff. My brother seems content with the overall staff. Pretty much available to answer any questions. Plenty of activities to choose from & outing to go on if the resident is interested. We are very pleased overall.

Nice community. Staff seem very caring and professional and residents appear happy and well cared for. A smaller facility, probably better suited for older, less active seniors than those with a more active lifestyle.

The caretakers have been very helpful and pleasant. My cousin has felt very comfortable with them. She also has responded to the PT and OT provided. Solana also has provided a variety of meals.

The time they took to get to know me and my parents to understand our needs. Their willingness to work with me and support me throughout the entire process.

Entry and exit are well controlled by staff from receptionist to RA's to nursing. The staff is familiar with all residents. First impression when you walk in the doors is one of a vibrant and active assisted living facility. Even the memory floor has an active and lively atmosphere. You can tell the staff is very interactive and caring group of professionals. There is a full activity schedule that allows residents to interact as much or as little as they want. The activities director and other staff make it a point of to get residents to participate in all the activities they offer. The food is good and well balanced for residents needs. The facilities decor is that of a nice hotel. The most outstanding thing is the staff. They make this a place you can feel comfortable having your loved one living here.

It's a very nice facility. The staff were all very pleasant. Very clean, and everything looks new and clean.

Very caring and attentive staff, very clean facility and lots of engaging activities. Couldn't ask for a better place for my mom.

[name removed] was great and provided information that was very helpful. She was warm, welcoming and made me feel at ease.

The enthusiasm and the passion of the staff - particularly [name removed]. The emphasis on independence for the residents and treating everyone with dignity

The facility was very nice and seems to be a good fit for my stepmother. I am working with the representative to take the next steps.

Staff was very friendly and knowledgeable and everything has been good . As people get older they do complain but as the family member I have been pleased with the care and as time passes my cousin has become more involved and taking advantage of all the things that are available.

Facity and staff were very nice. It was clean. Cafeteria had good food choices. It has amenities that we hope fit my parents' needs.

Food and strict medical issues due to allergies & long time Autoimmune illness non contagious, and Chef has met with me and makes sure my foods are not compromised like cross contamination of shellfish cooking and preparation. The Staff of Concierge are respectful and trustworthy and intelligent. The cleaning staff is most supportive and efficient to my antiques. Entertainment is superior and so are workshops of Art and Lectures. all 5 stars after being here a full year!

We had a couple of things the maintenance staff needed to attend to. After reporting/requesting it of the front office, the maintenance people were there, sometimes the same day or at least the very next day

The staff was incredibly warm and friendly, with my grandfather and my family. Many of them knew me by my first name and would inquire about my family My grandfather was very social and enjoyed talking with people. The team always took the time to talk with him, sometimes coming to his apartment When he was in a rehabilitation center many staff called me to make sure he was ok, some even went to visit him while he was away I feel the team members consistently went above and beyond what their role was

My father has been a resident at Arbor Terrace-Woodbridge for the past year and the caregivers here are incredibly compassionate and attentive to the needs of the patients. They go above and beyond expectations. He resided in both the Bridges Community and the Memory Care Community and both provided personalized, around-the-clock care for my dad. They were wonderful to work with and kept me up to date on his health and needs. The facility is beautiful, clean, and well maintained and administration was very responsive to our family's needs. I highly recommend Arbor Terrace Woodbridge for elder care for your loved ones.

The Staff is wonderful, from the front desk, to the maintenance and cleaning personnel, to the Nurses and the Admin staff. All have been very helpful for my Mom and Dad. The place is clean, fresh and spacious throughout the Facility. My parent's apartment is Fantastic. It's a (2) Bedroom, (2) Bath on the 1st floor with a Large Courtyard out their back door and a covered Veranda out of their front door. They are both very happy and we all love the fact that they are now only 10min away from us.

This is a fun and friendly community with a lot of long tenured staff and lots of special events and weekly activities to keep your mind and body active, make new friends and get involved in service projects and live game shows!