Tarantino Properties, Inc

I would highly recommend this community to others for their loved ones. The staff are friendly The rooms consist of bedroom, living room, with plenty of space. Local trips, musician, games, and more are available for the residents to participate in for activities.

The community is more independent living the assisted living and if you need additional help you may need to use private pay. The community is kept neat and clean and the staff is very friendly and helpful. I would recommend this community to others based on my experience.

They do have a lot of turnover in staff, it seems like they cant keep people so it is hard to get to know anyone and how they treat my loved one. They have plenty of activities for the residents and they are appropriate, but sometimes the activities don't happen when they say they are going to. The food is improving since they have hired a new manager. There are a lot of good things about the facility but there is always room for improvement.

The community has staffing issues with the business office. There were some billing issues that we are trying to get fixed. The staff is very friendly. I would recommend the community based on my experience.

Facilities were good needs some work. Good security and dining area. Menus were very good nutritional and variety presentation. Staff were excellent very motivated and helpful.

It was nice meeting Jordan and he showed me around the establishment and explained everything in complete detail. One question he asked me that I have to consider; "is my friend going to be o.k. with an older population?" I am unsure.

My loved one has settled in and is starting to enjoy herself. She's very active, and we're very happy with that. That's exactly what we wanted that for her, to be around people her age and to be active. When she first moved in, things were kind of rough, and I felt they could have been a little more helpful during that transition. Not that they weren't helpful. But I would definitely recommend them to others. My loved one is really enjoying living there. Keep in mind it's independent living, so they have activities and bus rides, but everything else, including any medical concerns, I still take care of for my loved one. The one downside is she hates the food. She doesn't care for the way it tastes or the way it's prepared. So we end up buying groceries for her regularly. Any other concerns we've had, they've followed up with me and looked into things accordingly. It just took a little firmness and persistence on my end.

The community is very clean and neat and the staff is very friendly and helpful. The food is very good and my loved one really likes it. I would recommend this community to others based on my experience.

Layout is very nice. Tour director was very informative. There seemed to be something “off” and I think they were understaffed.

The staff is very friendly, caring, and personable. They check on your loved one to make sure they are getting to meals. This makes you feel that your loved one is attended to. The meals are mixed ratings, there are no complaints from my loved one.

It's a safe place, and they take care of my loved one. The staff do a good job, and my loved one is a handful in memory care. They chase her down and keep up with her. She hasn't been injured or anything like that. So they've done a good job. The rooms are clean. There's no odors or smells in the whole building. They change the linens and keep everything nice. They have activities, I'm not sure of the specifics, but I know they get her out of her room. I'm sure they could do more, but they do pretty good.

It is a good place for your loved one. They care about the resident, and strive to always do better. The communication is fantastic with the staff. We are in contact weekly about my loved one. I would like to see more caregivers for the residents.

Overall, I am pleased with the community. The size is nice, the caregivers are very kind and that means a lot. The food is very bland according to my loved one. They have cornhole, field trips drives, sing alongs, indoor garden, games, and more activities for the residents to choose from. We have had to remind the staff several times that our loved one can't be left alone in their wheelchair. This is something that has been repeatedly asked and told to the staff, and it happened earlier this week again.

We chose Colonial Oaks because the look of the facility, the nurses and administration, and the location as well as the price. Most of my lower scores have to do with covid since we do not have access to our family, they are still on lock down and we are not able to visit. I would just tell others be aware of what you are getting into, it is a big decision and not always pleasant. Overall I would recommend to others looking

We have not been able to get in past the lobby due to protocols in place for covid. My mom really likes her apartment and the staff here, she said they are very friendly. She does not like the food but it is not that it is bad, she is just not a fan of the options that are on the menu. I would tell others have very clear expectations up front do not leave anything to be assumed. Overall I would recommend them, my mom enjoys her time here and she has made friends.

I would absolutely recommend this facility to friends or family, it wasn't the absolutely best experience we had but we did have a good experience. Our loved one received good care, and this community was just night and day compared to the previous community our loved one was at.

I don't think this community should call themselves memory care due to the lack of knowledge. They are not able to deal with severe memory care patients. I don't know if any community really can handle this type of memory care to be fair.

This is a good place for senior living, The staff is very friendly. I would definitely recommend this community to others

The staff is very nice, and they communicate well with the family. I would definitely recommend this community to others

I would recommend looking at the community for your loved one. All the staff are super nice. All the residents seem to be happy at Knollwood Pointe.