Tarantino Properties, Inc

So far so good with our experience for our loved one being here. The food has recently been going downhill according to my loved one. The staff have been responsive to our questions. There has been a turnover of staff recently, and we aren't working with the same people when we first moved in.

We have had some ups and downs but things are improving. My onboarding experience was not good, it took us 2 months to get my loved one in here after I had paid the deposit. That being said, the girl that was helping me is not there anymore. The memory care director at first I had a hard time with, she is very young but is definitely growing on me. I will say she addresses every issue that I have immediately and always answers the phone. Whenever I go people are outside, activities are going on, and people are engaged. I like that everything is included in the price here, so it is a flat rate and there are no add on fees like a lot of the other places that we looked at. I also like that the memory care unit is small, there are only 16 residents and that way the staff are able to give individualized attention to the residents. I have peace of mind having mom here and would recommend the facility to others looking, it just took a while to get into a routine.

Things are going good for us at Knollwood Pointe. They have been very accommodating and helped us with the whole move in process. They offer assisted living as well as memory care. It is a smaller facility that is more personal and family oriented. When you talk to them about what needs to be done, they take care of it right away. I certainly recommend them to other families.

The staff are caring, but they're understaffed. Residents don't always get the supervision they need.

Our family had an in person tour experience and from everything we saw and all the staff members we spoke with it was a good tour experience

I toured this community and it was great. I really liked it. It's beautiful, nice staff, great apartments. However, the location wasn't ideal. I personally felt that it was too close to a not so great part of town. Had it been located in a different area, it would have been our first choice.

We looked at lots of places and just kept coming back to Lake Wylie. Dad loved seeing the pictures of the veterans up on the wall. The activities are wonderful, they have a huge list of activities that they do every day. Unfortunately my dad does not participate in them. My dad loves the food! The portion sizes are great and he is never really hungry for snack's that I sent with him which is awesome. The administrative staff are not very good about answering calls or emails. When I go visit my dad I have heard that from many other residents as well. They could improve on their communication. The sales lady who worked with us also never replied to anything after we moved him in - she was great up front. Overall it is a good place and he is getting great. We would recommend them to others.

Our loved one has truly found what would be called Home, Lake Wylie Assisted Living facilities are very clean, warm and welcoming. The staff from maintenance team up to the top all collectively work wonderfully with everyone and seem to know many of the residents by name building relationships each one. Could not be happier knowing our loved one is very happy, active and most importantly safe!

When we come to visit the staff members they are all really nice.

From what I saw, Lake Wylie assisted living was well cared for in the rooms and space. The activities were nice for memory care. I loved how they had locks on their cabinets in their rooms to keep the clients from rummaging through their clothes. I can't speak on the food. Also their respite need to be shorter than you have to leave your loved one for 30 days. But my overall experience was good. My only negative that the place is expensive.

So far it's been good for my loved one. He's enjoying himself very much. They do a lot of activities outside of the facility. The apartment is very nice. It's not too small, but not to big. It gives him enough room to feel at home, but is not so large that cleaning is a hassle.

The tour experience was good, but the lcoation was further away. They had smaller rooms but it was a larger facility. It was a bit more expensive.

The community is clean, friendly, and the staff are caring here. Some of the residents complain about the minimal amount of food they receive. There are a lot of activities available for the residents to participate in. They even have outings for the residents to partake in. Overall I would recommend the community to others. The staff communication is really good, and they are responsive to emails and calls about our loved one.

[name removed] passed away last month and it was fine for the 5 months we were there and she made good friends

Our loved one was there for about [dates removed[ and he was very challenging for them but they absolutely did their best in handling the situation. If your loved one is still capable of doing things somewhat on their own this would be a nice community for them

I would encourage you to check out the community and see if it would meet your needs. The administration is acceptable. This is a smaller community, and doesn't have a big intuitional feel you might get from a bigger community. The staff communication with the residents is good. All the meals are offered in the dining room with the option of taking it to back to your personal room or having the meal delivered. There are three meals a day served to the residents.

I think the people are really nice and caring. No place is perfect, but I feel like they take good care of my dad, and I feel comfortable if I had to go out of own leaving him there. It's a very nice, sunny building, which was one of features that attracted us to it. I also like that everything is on one floor, so he has a chance to walk around inside, and they have a nice inner courtyard as well. It was also the most affordable option we found.

Greenfield Senior Living of Spotsylvania was able to handle my loved ones special care needs and the price was right. We would recommend them to others.

We chose Harbison Shores because the location is close to my home and also my mom needs a lot of natural light and they had a room with a balcony where she can go outside whenever she wants. The rooms here overall are also larger than others we saw, she is in a one bedroom and has a sliding glass door that walks out to her balcony. I would definitely recommend them to others.

They have done the best that they can do with the circumstances, they have had some significant staffing issues and lots of people coming and going. The staff who have been here have done a really good job but there has definitely been some confusion. My mother loves the food and says it is really good. I would overall recommend the facility to others looking.