Tarantino Properties, Inc

We toured Knollwood Pointe when searching for Assisted Living for our loved one. This facility was very good. The cleanliness, friendliness, and atmosphere all seemed very good based on what we saw from our tour.

I like that it's a small facility (60 rooms) so the staff knows everyone personally and vice versa. They also do a family dinner the 3rd Thursday of every month and invite family to participate in activities, especially outings. I am very please so far and think it is a really good place value wise.

Activities are great for Assisted Living area; but none for Memory Care unit.

The tour at Lake Wylie was excellent. They couldn't accept my loved one because of their care level. If they could have we would have chosen them for the community.

Our family had an in person tour with The Garnet of Casa Grande and it seemed very nice, however our loved one is blind and not very mobile. The meals had to be taken in the central dining room, it was just too big of a facility to be practical for her needs. The facility itself though was very clean, but did seem a little dated.

We toured with The Reserve at Katy. The facility was larger and felt more like a hospital. We were looking for a place that felt more like home.

I toured Harbison Shores when looking for Assisted Living for my mother. It was a good tour. The cleanliness and friendliness were good. The staff seemed good, also.

Our family had an in person tour and the tour experience was fine but the community just had a very cooperate feel to it. When we arrived for the tour we were ignored for several minutes, and the staff that were there at the front desk were not approachable at all. They seemed to be very disorganized and chaotic which was not working in their favor The common areas were okay, but the rooms themselves were very dated, like extremely dated. The refrigerator that was in the room were saw looked like it belonged in the late 80s early 90s - it was a tacky brown color. The room we were shown was their respite room and that was supposed to be "nice" but it just felt dingy.

While our loved one was a resident there, the staff members were just so friendly and so caring towards her and the other residents. We were so surprised to see how they showed genuine care and concern for the residents, it was nothing like what we expected.

Elison has some issues at present; however, this might be because of COVID. The staff are working on the issues hard and fast. This is a community I would recommend you look into. There are three meals a day served and there are choices for the residents. There are different meals packages to choose from. There are communal laundry areas in the building. There is a full kitchen in the apartment, and housekeeping is included once a week.

The weekday staff have been great but we have had a couple of issues with the weekend staff - at times it does seem like this community is great for those who have more independent living rather then assisted living because we have also had a few issues with the extra care levels. However our loved one absolutely loves her room - the square footage is great as well as the layout, it is better then a lot of other places we had checked out

Overall, we've been very satisfied with this facility. The staff is great. They're very helpful. The facility is always clean. Communication with the family is excellent. Housekeeping is done often and they do a very good job. They provide laundry service as well and do a good job with that. As far as activities, they seem to offer a lot of them on the Assisted Living side but not on the Memory Care side. The only thing we've been unsatisfied with is that our loved one has had a few falls since she's been here. We are working on how to prevent her from experiencing any more of those. Otherwise, things have been very good. I have and will continue to recommend this facility to family and friends.

The staff is very nice, they have been very cooperative with getting paperwork done. The only thing she has really complained about is the food, she said that they serve a lot of rice and she does not like rice. If it is in your budget, I would recommend the facility.

When I initially went there all the staff was very friendly and very tentative and helpful. I love the apartment that I put mom in. They've made a lot of changes there recently. New people and the old people leaving and not so sure all those choices are good because the old people actually were the helpful ones so I guess we will see what comes out of this. They did raise their prices which I thought was ridiculous, but what do you do it isn't like you can move. I also have another loved one here and he's under Medicaid. He just recently had a notice taped to his door that they will no longer use Medicaid because Medicaid dropped them for some reason. They didn't do what they were supposed to do. I'm not sure what that was, but he would have to move I believe he said in March or apply under a different program and hopefully he will get approved for that. Those kind of things are kind of concerning.

The community staff is very welcoming and is good at inviting my loved one personally to join in activities. They would like access to Sunday worship services. The Bible class was not meeting for awhile, but I believe has started up again. A more systematic plan for integrating new people would be great. They need to find a better way to facilitate to make relationships accessible.

Our tour with Greenfield Senior Living of Williamsburg went well. It is a smaller facility in size. It was also quieter with less activities going on. We did not see many people up and moving around.

The care staff is good, but there is lots of turnover. The administration could be more responsive and definitely pay more attention to detail. We were told on our tour that the facility would be updated, but we haven't seen any evidence of that. My friend's mother has been there 7 years, and she was told they update every 6 years - not the case.

We toured with Liberty Residence and had a good experience, the facility itself is pretty dated though. Staff is key to any place, the head nurse here was awesome. After touring with another facility and interacting with their staff, I just felt that it was going to be a better fit for my loved one.

Our family had an in person tour and The Reserve was a 2nd choice for us it was a good experience.

Overall we're pleased with Lake Wylie. It has been a good facility thus far. The staff are very friendly. They are timely with their communication. And they seem to convey an overall genuine concern for the residents.