Tarantino Properties, Inc

I would tell others looking that if your loved one is taking a lot of meds, get to know the clinical staff. They'll respond to you easily if your a known face/voice on the phone. I would recommend The Reserve at Pasadena to those looking.

I would a friend, that things were great until the management changed. When that happened things went down hill some. It would be nice if the management company sent out more info on what was happening and who you could contact for each dept.

Very nice facility and staff. My mom is quite happy there. The food was really good at first but it is now contracted out and so depending on who is cooking it varies. They have a good activities director but a lot of residents don't want to participate, so that makes it hard to play games where a number of people are required.

I would recommend. We picked this community because of the cost, cleanliness, and care are essential to my family. Our mom says she is home.

Basically all our needs are met and I can discuss Dad's care freely with them. They are always available. My father picked this community for the apartment. It has its own kitchenette, sitting room and a separate bedroom.

We are very happy with the place and my mom has been treated very well. The place is convenient to my home and work. I would recommend the place, and we feel like it is one of the better values in the area.

The staff is nice and friendly. They keep you up to date on what's going on with your loved one. Only one suggestion, perhaps hire more housekeepers. Other than that, everything is good.

Communicating between staff and shifts could be a little better. Yes we would recommend this community to other families, but they have let go of two Director level staff and we are waiting to see if new staff will affect things, positive or negative.

The location is great if you live in the northern suburbs.Good place to check out.Seemed like a quality place at a good price.

It's a fun group. I picked this community because it was most like an apartment settling with dining room.

Usually clean but not always.Very disappointed in the quality of the food. I wouldn't eat it. My parent prefers to eat in the room. The food is often cold, bread stale or hard.. Feel like we are paying for premium service but just getting average service. Overall disappointing. There is a calendar of activities posted but I rarely see anything actually going on, have never seen the van leave its parking space in 3 months.

I would highly recommend. We picked this community because of the value and location.

We picked this community, because it was suggested by a hospital based on her income level. I would recommend to other families.

We toured The Reserve at Pearland during our search for an Assisted Living facility for my mother. The staff at this facility was incredible! Our tour was fantastic!

We toured with Lake Wylie and thought it was a nice facility, but the main reason we did not choose them was because they did not offer as many activities as [facility name removed].

Knollwood Pointe was old and dirty to me. But Each person I had appointments with were very nice and wanted to sell the facility, but they just weren't a fit for us but definitely might be for others...

Ellison Independent Living at Willowbrook is a very warm and welcoming community. It feels like a family. And it's a safe place. My mother loves it!

We picked this community, because of the price and convenient location.They've had several changes in management over the last year which I find concerning. There's been a lot of turnover in management which does not make me happy. Mom is happy and fine though

Based off of our experience here so far, I think areas for improvement at Harbison Shores would be the food and communication. But communication is not a choice.

The management company changed. We were not informed. Should have received something by mail or email. But did not. The staff told us. Also, my mother in law was soiled and no one cleaned her up for three days. The staff should be more attentive to the needs of the patients. Also, my mother in law need a cream for a rash. We did not know about this until the bill came for the prescription. We should have been told when it happened. We are paying a lot of money for this care and the care should be too rate.