Tarantino Properties, Inc

All assisted living places have issues with employee turn over but Harbison Shores handles it very well. The facility is well maintained and run very well. My parent says the staff treat him very well and he feels like they care for him and he feels very secure here.

Personal service of staff is excellent. Quick response to request, in a caring manner.

The staff has gone out of there way to help me come to Elison Park. The staff has a good understanding of what a Sr. goes through in downsizing from a home. I like the community that offers a open feeling and caring. The staff all knows your name and is happy to see you. There activities include Happy Birthday parties with cake with sing along of Happy Birthday wishes. There is also Live entertainment throughout the week. There are movies that the residents may watch after dinner in the Community Room and ice cream socials that a Resident may participate in and many more activities. On Sunday there is a Non Denomational Church service. There is a billards room that I find challenging and TV set to watch favorite shows and to socialize while playing a friendly game of Pool.There is an on-site store that has many items in stock including Bluebell Ice-cream. So if you have forgotten something at your local grocery store, Our Store, just might have it in stock. Wish they had assiste

The staff was very nice and the cost was very reasonable. Yes, I would recommend this community to other families, this was a good place for my mom

Overall it’s a nice place. My mom needs a lot of help. She is not as mobile as most of the other residents. The aids seem to really like her. And I have become friendly with some of them. I love the chef and the activities director. Both are very spiritual and have the residents happiness at heart. I visit often and have noticed some things that are bothersome. Her sheets are not changed regularly. They don’t give her her teeth daily. Some days there is no bra. Hair not combed. She needs help with all of this. If they give her her teeth she can put them in. If they give her a comb she can run the comb through her hair. These are things that bother ME. Not having a bra on doesn’t seem to bother her. Haha. But when she was being cared for by family members this wasn’t an issue. So I guess I got used to that kind of care. She seems happy for the most part. she enjoys the activities when she participates. It’s pretty clean there.

The small size makes it more personalized and "home-like" ; the way the staff smiles, speaks, and takes a few minutes for residents. A new director has just been hired and positive changes are being made: Family night every 3rd week of the month; making an on-site psychiatrist available; the hiring of a Dir of Nursing. I think we are headed toward all 5's with the new adm.

The small size makes it more personalized and "home-like" ; the way the staff smiles, speaks, and takes a few minutes for residents. A new director has just been hired and positive changes are being made: Family night every 3rd week of the month; making an on-site psychiatrist available; the hiring of a Dir of Nursing. I think we are headed toward all 5's with the new adm.

The activities get a 5!!!! Since we moved Dad in [date removed], the executive director position has changed hands 4 times. That is what I have not been pleased with. Also, no one contacts me when this occurs, so communication on the leadership level has not been good. However, we have a great ED now who has a history of competence and longevity. Also, their nursing staff has had a huge turnover rate since we came, so some I've liked and some I haven't. I am paying a sitter to come 4 hours a day to make sure nothing is falling through the cracks medically. So, it has been somewhat stressful on my end. However, my Dad has THRIVED at Knollwood. It has a family atmosphere. He loves the other residents. The activity director, [name removed] is phenomenal. He loves the food, etc. So, while I have had some concerns for sure, Dad has loved it, so I would recommend it for that reason.

Staff turn over. Undocumented and / or reported incidents (injuries). Clothes not separated after the laundry process. We are exploring the idea to relocate to a new location.

They definitely care about their residents and treat them well. They have the same challenges with keeping staff which tend to create problems with communication for med schedules and individual particular needs.

There is always room for improvement, but I don't have any complaints about the staff or facilities. Staff is very helpful. Feel free to ask them about anything or express any needs you might have. They go the extra mile.

Mom absolutely loves her new apartment and really likes living at Elison Park. She has made lots of new friends in the short time that she’s lived there. Her favorite facility is the on-site convenience store, which she frequently uses. The only real complaint she has concerns the dining room. She says that sometimes it takes 30 minutes or more for someone to take her order, then another 30 minutes to receive her meal. The quality of the food seems to be just fine, it’s just that the length of time it takes to be served is a bit long. The few times I’ve called the front office for service, they’ve responded quickly and efficiently. The common areas are always clean and well maintained. The office trio consisting of [name removed] are just super. All of the Elison Park personnel are quite friendly and helpful. Elison Park provides all the amenities that mom needs and is very affordable... a great value. It was a perfect fit for us.

The Reserve was a good place, but just not the right type of facility for my mother and her level of cognitive function. She wasn't happy there because most of the residents were in a further state of memory decline than my mother so she had a difficult time making friends. I would consider the reserve again if we ever reach a point where we need more memory care. I think highly of this facility. Management and staff were wonderful.

I would say was good. We had a refund coming in and I'm sorry I had to wait five months to receive it.

The Reserve at Pasadena is a lovely facility. The move-in process went very smoothly. The people are incredibly friendly. My frustrations have stemmed from medication reordering and the length of time it sometimes takes for my grandmother to get her pain medicine. The med room is where communication is not always the best. She says that the food portion sizes are too small and that the food is only fair. Housekeeping and maintenance are great. Overall, I would recommend The Reserve at Pasadena.

It had sold to Cambridge and she was only there about 3 months at the most ~ Greenfield / Cambridge staff was caring and attentive ~ Patients were never left unattended ~ my mom had gotten better under their care. I would highly recommend Cambridge Landing.

I would definitely recommend them. They have been a huge help for my mom and they treat her like family. They take care of the residents but there is always room for improvement.

The staff provide a good mix of activities for the residents. My dad is finally joining in and enjoying himself. While I wish that my dad were with me, I can't do things for him like Harbison Shores can! I still struggle with having to place my daddy in a facility. I am very appreciative to a Place For Mom for providing the resources we needed. It made our search so much easier.

I am very impressed with the caregivers and find them loving, patient and truly caring. The facility itself is very nice and well-suited for Dementia residents. The food is very good but no access to snacks/soda for family nor a room for visits. The main lobby has chairs but they are occupied by residents so it is awkward and uncomfortable. Im not sure it is a good value.

So far it's been good , I feel like mom is safe and better off there than anything I could do