Tarantino Properties, Inc

This was good community. This community was further from family and friends than we wanted.

We chose Lake Wylie Assisted Living because it was very convenient to where I live and they had availability quickly when we needed it. The staff certainly made you feel like you belonged there and they were always very helpful and friendly as well. I would definitely recommend them.

When I got here for my tour I thought the person I spoke to was very friendly and honest and the facility itself looked super clean and everyone looked happy. My loved one has a private room in memory care and it is very large and spacious. They have shared rooms available as well and they are a great size too. It is in a good location and there are a lot of good places you can take your loved one out too that are close by. We would recommend Greenhaven Estates and already have.

No place is perfect. Keep in mind that there is a learning curve for your loved one to learn the staff and for the staff to learn your loved one. It took my parents a little longer to get used to things and the staff longer to learn my parents due to their hearing impairment. But everyone is doing well now. For the most part I'm very happy. We love the facility. We love the dining area - they make it very fancy. We also love the private dining area that families can reserve. They have lot of activities. It's a definite plus that hey have a hearing impaired person on staff. And we like the accommodations that they have for hearing impairment. Our caregiver was able to come in and help train the staff to my parents' preferences and needs. I like that they have a private bathroom. They also allow us to have a camera in their apartment, which is nice. It's bright. There's lots of things going on. There is is staff there 24/7. And my mom feels free enough to leave my dad for a moment to go do activities in the building. Some areas for improvement would be internal and external communication, as well as consistency in answering call buttons. We've also had some Wi-Fi connectivity issues - it's very hit or miss.

We are satisfied with the community as my loved one is being take care of and is safe. The community is in a convenient location for the family to visit our loved one. The staff are very helpful in answering our questions, or addressing our concerns about our loved one. Housekeeping, laundry service, making of the bed, all meals, the room, and care are included in the monthly rate. We were able to find a private room here and my loved one was able to bring their own furniture with them to the community. This was a big plus for us. The community is able to assist with hygiene, bathing, medication management, and transfer assists for my loved one. The food is good for my loved one here. Book club, movies, crafts, entertainers, and more are some of the activities available for the residents to choose from if they would like to participate.

It is nice, I like it. Overall it's a safe environment. They have staff there 24/7. They always call my Mom by her first name. its personable. It doesn't take them very long to get something done. If its prescriptions, appointments, etc. They are quick overall for everything. They have provide a variety of food to choose from during meal times. Housekeeping comes 3 times a week. The laundry is done once a week. They offer transportation to doctors appointments or shopping. The staff call with any questions or concerns regarding my Mothers care. They have a nurse practitioner or doctor that comes every Wednesday. This is what I really like. The doctor makes sure to see the residents and talk to them every time they come. If I have any questions regarding her medications, they can be addressed during this time.

Our main concerns have to do with accessibility. They've added a fence in front of the building with an access code to get in, which is great except it has cut down on parking to the point that there's not enough sometimes. Also, I appreciate the fact that they keep the front door locked for the safety of the patients. But it makes it inconvenient for family members to come visit. But every time I've been there, it's been very clean with no noticeable or offensive odors. There is a nice courtyard between the buildings. Currently they're starting some renovations to upgrade the carpets and paint and give a general facelift. The staff have been very accommodating. And when I send emails with questions or concerns, my point of contact has been very quick to get back to me.

We went with Lake Wylie because it was the best value for the money in the area. I do think they could do better with meal options and the variety on the menu, the dining experience does seem to be pretty limited. Overall I would recommend to others looking.

We chose Elison Independent Living because when we went and toured we were very impressed so we did not have to look anywhere else. The apartment size is good, it is perfect for one person. My dad said the food is overcooked and there is not a lot of variety on the menu, it is not what was advertised to us. Overall I would definitely recommend to others looking.

We had a good tour experience with The Reserve at First Colony. There was nothing negative about the facility, but nothing really stuck out to us either. It was just not the right fit.

ratings above

It is a great place you just need to make sure you stay in touch with them. They don't always tell you everything going on with your loved one. The food is enjoyed by my loved one. They even think it is like homemade.

We had a good tour at what was The Reserve at Pasadena at the time. It was just a larger community than we felt our mom would be comfortable in.

This community was good and the tour was nice it was just not what we were looking for environment wise for our loved one. Also there was another community that just happen to outshine and take our attention.

On my tour, I only met the sales person. She was great and gave a really good tour. The facility was far closer to my home, so I would have liked for my loved one to go there. But their reviews were horrendous. They did have a new executive director, sales person, and nurse. But I just felt based on the complaints I read about the staff, unless they were going to fire all the caretakers, there wouldn't be the complete culture change that was necessary. They were cheaper than the place we chose, in addition to being closer, so I’m definitely going to check back there after some time has passed to see what changes might have taken place.

This community was assisted living and this tour helped show us that we did not need assisted living and that my loved one really needed independent living.

Good community, just too far from family.

This community wasn't as new as I would have hoped.

The people were nice at this community but it was was expensive and did not have the parking we were looking for. This community was older and closer to downtown. Nice to think about walking down town but it was just did not fit.

The reason I picked this place is because it had options. It wasn't like assisted living where you're paying for things you don't need. With housekeeping and meals and the apartment, I guess it's a pretty good value. It's just been a difficult transition after living in a home that we had paid off years ago. But we've had a lot of help here. The staff will go out of their way to help you. If I've had any complaints about the apartment, they've taken care of it right away. They've been really good. The cook they had for many, many years retired, and it took them a while to find a new chef. Now that they have a new chef, the food quality is getting better again. They also have a new activities director, and she's trying her best. I understand that things were a whole lot different before Covid, and they're trying to get back to the way things used to be. But they do offer a lot of activities.