Tarantino Properties, Inc

We toured The Reserve at Pearland during our search for an Assisted Living facility for my mother. The staff at this facility was incredible! Our tour was fantastic!

Knollwood Pointe was old and dirty to me. But Each person I had appointments with were very nice and wanted to sell the facility, but they just weren't a fit for us but definitely might be for others...

Ellison Independent Living at Willowbrook is a very warm and welcoming community. It feels like a family. And it's a safe place. My mother loves it!

We picked this community, because of the price and convenient location.They've had several changes in management over the last year which I find concerning. There's been a lot of turnover in management which does not make me happy. Mom is happy and fine though

Based off of our experience here so far, I think areas for improvement at Harbison Shores would be the food and communication. But communication is not a choice.

We toured Knollwood Pointe when searching for Assisted Living for our loved one. This facility was very good. The cleanliness, friendliness, and atmosphere all seemed very good based on what we saw from our tour.

Activities are great for Assisted Living area; but none for Memory Care unit.

We toured with The Reserve at Katy. The facility was larger and felt more like a hospital. We were looking for a place that felt more like home.

I toured Harbison Shores when looking for Assisted Living for my mother. It was a good tour. The cleanliness and friendliness were good. The staff seemed good, also.

While our loved one was a resident there, the staff members were just so friendly and so caring towards her and the other residents. We were so surprised to see how they showed genuine care and concern for the residents, it was nothing like what we expected.

Elison has some issues at present; however, this might be because of COVID. The staff are working on the issues hard and fast. This is a community I would recommend you look into. There are three meals a day served and there are choices for the residents. There are different meals packages to choose from. There are communal laundry areas in the building. There is a full kitchen in the apartment, and housekeeping is included once a week.

The weekday staff have been great but we have had a couple of issues with the weekend staff - at times it does seem like this community is great for those who have more independent living rather then assisted living because we have also had a few issues with the extra care levels. However our loved one absolutely loves her room - the square footage is great as well as the layout, it is better then a lot of other places we had checked out

Overall, we've been very satisfied with this facility. The staff is great. They're very helpful. The facility is always clean. Communication with the family is excellent. Housekeeping is done often and they do a very good job. They provide laundry service as well and do a good job with that. As far as activities, they seem to offer a lot of them on the Assisted Living side but not on the Memory Care side. The only thing we've been unsatisfied with is that our loved one has had a few falls since she's been here. We are working on how to prevent her from experiencing any more of those. Otherwise, things have been very good. I have and will continue to recommend this facility to family and friends.

The staff is very nice, they have been very cooperative with getting paperwork done. The only thing she has really complained about is the food, she said that they serve a lot of rice and she does not like rice. If it is in your budget, I would recommend the facility.

The community staff is very welcoming and is good at inviting my loved one personally to join in activities. They would like access to Sunday worship services. The Bible class was not meeting for awhile, but I believe has started up again. A more systematic plan for integrating new people would be great. They need to find a better way to facilitate to make relationships accessible.

The care staff is good, but there is lots of turnover. The administration could be more responsive and definitely pay more attention to detail. We were told on our tour that the facility would be updated, but we haven't seen any evidence of that. My friend's mother has been there 7 years, and she was told they update every 6 years - not the case.

We toured with Liberty Residence and had a good experience, the facility itself is pretty dated though. Staff is key to any place, the head nurse here was awesome. After touring with another facility and interacting with their staff, I just felt that it was going to be a better fit for my loved one.

Our family had an in person tour and The Reserve was a 2nd choice for us it was a good experience.

So far so good with our experience for our loved one being here. The food has recently been going downhill according to my loved one. The staff have been responsive to our questions. There has been a turnover of staff recently, and we aren't working with the same people when we first moved in.

Things are going good for us at Knollwood Pointe. They have been very accommodating and helped us with the whole move in process. They offer assisted living as well as memory care. It is a smaller facility that is more personal and family oriented. When you talk to them about what needs to be done, they take care of it right away. I certainly recommend them to other families.