Tarantino Properties, Inc

This was a very nice community. It was clean and the people were friendly, and it was really nice. We were tossed up between this one and another one. In the end the other one was a little close to us and made it easier to come and visit our loved one but this was a very nice community.

When looking for a comfortable situation for my mother to move to, the Terrace Willowbrook was our first stop. We were very impressed with the level of concern Cheryl showed in talking to us about what my mother was looking for. The apartment was large and the surroundings very nicely maintained. As we continued our looking, my mother and I both kept comparing the facilities to The Terrace, and kept finding a great disparity. After looking at other facilities, we found them to be smaller -in some cases, without even a kitchen - and more expensive. We settled on The Terrace and Cheryl was a great help in facilitating my mother's move, even to making sure my mother got the exact apartment she'd wanted. So far, we're both very satisfied with the facility. My mother fell just before the move, injuring her ribs. Cheryl made sure she had the car at her disposal to get her to her bank and to help her with a few of the errands necessitated by the move. Then she fell again, and the staff called me to inform me off her situation and again to let me know she was fine and back at her apartment. I don't feel we would've gotten the level of care and concern from any of the other facilities we had visited and we're both looking forward to a long, happy life for my mom there.

Clean, friendly and inviting facility. It appears that the changes and additions with the food services have been well thought out and are more user friendly.

This place is God sent! I had a stroke, and thought my life was over. I found Knollwood Pointe, the healthcare here has helped me to have my life back. I felt at home from the time I entered the front door. I was greeted with love, kindness, and a special care like no other place I had been. The director { Venessa Cooks} is like no other, she greets each resident on a daily basis with concern, and a caring smile. This community is the best place I could have ever imagined!

Living at Lewisville Estates allows me to live a much laid back lifestyle. I enjoy all my friends and the staff is always helpful from the front office, food services, and maintenance. I have finally found a place that always has activities, hot meals, and is affordable. The Activities Director goes about and beyond to keep us healthy and active. I enjoy all the activities; we have off site trips and the staff love to dance with us during events. My family is able to rest knowing I am in good hands and living an active lifestyle. It was a major decision for me, coming from my own home of many years, to a smaller space and community setting. I have not once regretted the move.

The people care. What stuck out was the friendliness. I would recommend to others.

I would say that without my prompting the new director spoke about the issues she was working to address and they lined up with many of the concerns I was having. An example would be something as simple as requiring the employees to wear their uniforms and greeting people in the facility. The added element of professional made me feel more secure in the level of care that they were providing.

Join the activities regularly and watch your surroundings when leaving the facilities. The area isn't the best crime wise, but seems safe enough if your watchful. You can always ask the security to escort you to your car as well.

This is a very clean Facility. The food is very average. The management is super nice and very accommodating. The housekeeping could use extra help on the weekends as well as the kitchen staff. They need to schedule bed changes at least once a week, especially in Memory Care where the clients may not want, or know, to ask for extra help. The Beauty Shop could use extra help.

Meals are often lackluster and recently I have noticed a reduction In staff which is distressing. Our cna's are terrific....they just need more!!

The Reserve has recently changed management/ ownership. The previous management was more approachable than the new one.

She had no choice of having to go into assisted-living so she did need quite a bit of care. She never wanted to go into a place so she was very depressed and had a bad attitude about it however, from what I witnessed while she was there I gave good reviews. She would call me at times and complain about having to wait too long for help, but I do know those places are pretty demanding & short on staff. She also complained that they could be mean at times, but I just think she was taking out a lot of anger on them. For quality of care, it's hard to find good people - not sure if any of the other places are any better. I've gotten feedback from other residents too. For activities, I've seen some activities & they didn't look too exciting - but my mom never participated. I toured a lot of places, but the reason we chose this one too was my mom was a smoker and she could smoke in the outdoor spaces. Most places do not allow it.

The Pointe at Kirby Gate was the only place that agreed to admit my father who was actively dying and needed hospice to their facility. This allowed my parents to be together until he passed four days after moving in. I will forever be grateful to the Pointe for that.

Stopped by to look at Assisted Living. While it is a little doled, its very clean. The residents were all warm. Staff was helpful. Everyone seemed happy and cared for.

Staff are very helpful and available when needed. I do think they could improve on the activities by gearing it more towards the individual. I would recommend Harbison Shores to others.

All assisted living places have issues with employee turn over but Harbison Shores handles it very well. The facility is well maintained and run very well. My parent says the staff treat him very well and he feels like they care for him and he feels very secure here.

Personal service of staff is excellent. Quick response to request, in a caring manner.

The staff has gone out of there way to help me come to Elison Park. The staff has a good understanding of what a Sr. goes through in downsizing from a home. I like the community that offers a open feeling and caring. The staff all knows your name and is happy to see you. There activities include Happy Birthday parties with cake with sing along of Happy Birthday wishes. There is also Live entertainment throughout the week. There are movies that the residents may watch after dinner in the Community Room and ice cream socials that a Resident may participate in and many more activities. On Sunday there is a Non Denomational Church service. There is a billards room that I find challenging and TV set to watch favorite shows and to socialize while playing a friendly game of Pool.There is an on-site store that has many items in stock including Bluebell Ice-cream. So if you have forgotten something at your local grocery store, Our Store, just might have it in stock. Wish they had assiste

The small size makes it more personalized and "home-like" ; the way the staff smiles, speaks, and takes a few minutes for residents. A new director has just been hired and positive changes are being made: Family night every 3rd week of the month; making an on-site psychiatrist available; the hiring of a Dir of Nursing. I think we are headed toward all 5's with the new adm.

The small size makes it more personalized and "home-like" ; the way the staff smiles, speaks, and takes a few minutes for residents. A new director has just been hired and positive changes are being made: Family night every 3rd week of the month; making an on-site psychiatrist available; the hiring of a Dir of Nursing. I think we are headed toward all 5's with the new adm.