Tarantino Properties, Inc

After only 3 weeks, my mother seems to be settling in and enjoying Embark.

Dad is still adjusting to living at this community. The staff seem nice and they do keep the community clean. They do offer daily activities. He does not care for the food. One of the elevators has not been working for the last several weeks as they are waiting on parts to fix it.

Brookdale seems to have their act together in providing a clean and stimulating environment for seniors. Loads of activities, nice restaurant, on-site physical therapy, and local transportation provided. They even accept pets!

My grandma is doing well since moving into Brookdale. We have had a few issues upon her move in. There are times when she gets to the dining room they are out of some of the food. They had a new food manager start the same time she moved in and we are hoping things will change. We had a service where and aid was supposed to help her walk to the dining hall but most of the time they were an hour early or an hour late and they did not walk next to her they walked in front of her. We did end this service.

I chose Brookdale Willowbrook Park because it is clean & people very friendly. Mainly I chose it because it had the perfect apartment available for myself & my brain damaged husband at a bargain price. It is built in a different style from most apartment complexes by being in rows of columns. The hallways between the columns are outside sidewalks forming porches in front of the apartments. Between the columns are beautiful gardens with birds, squirrels, & fish ponds. They allow pets & have a doggie park with bags for waste & closed can to dispose waste in. I am happy to be able to keep my beloved dog with a lovely place to walk with him. The food is served twice a day in a lovely dining room with nice servers. The food is fair and a varied menu with lunch being 3 courses with alternate choices. There is a short order restaurant where you eat is you choose to. They have lots of activities every day, more than I can participate in.

Mom would feel we overpaid if we put her in a georgeous property. We wanted nice and well priced with a careing staff. Lewisville Estates is the right choice for Mom.

Not under 1 roof, but short walk to dining and covered. Independent only with onsite care available. Cheaper since independent only. Evening meals extra.

My main issue has been the response time to mom and the call button she wears. We also have had issues with them not putting it on her in the mornings. She likes to go to bed early like 7 and sometimes they are not getting to her til 8:30. I think we are getting this all worked out.

It's one of the more affordable facilities and the clincher was its residents are happy. The residents looked happy

There is no more dining, they rarely answer the phone, the billing department makes lots of errors. Since management has changed twice, just 1 months after we moved in, it has gone downhill. Most people left leaving only a few residents. The activities are very few, but seems like they are finally adding a few more.

I can only speak to the memory care side, but they are wildly understaffed. Due to that I've had to hire a private care taker to watch mom. I don't recommend this facility.

I know there are worse places to live. I know there are better ones, and that is why we moved our loved one and wouldn't encourage you to move yours there. My loved one lived there over a year, and I always had control over his medication. Meaning I would take his prescription and pills in/out every time doctor would change anything. If doctor would DC any med, I would pick up the pills. I noticed since around February, the number of pills and days don't match at all. He hasn't been getting the pills. PERIOD. And we have been paying the big bucks once he's been mixing the pills when living by himself. I don't know what happened they changed the whole management again, after going through a whole transition and replaced the nicest and most skilled girl all the families loved and appreciated for one that is power hungry to supervise all the CNAs. We all make bad choices, don't make this one!

Overall did not meet the expectations set by the administration. Did not take good care of my dad. Had to go in person to find out why they would not assist him back to bed for hours after he asked, why they would not allow him to have snacks if he didn't eat all of food at meals. Eventually he started refusing to get out of bed because no one would help him when he wanted to go back and he ended up getting a pressure sore from laying in bed so much. It was a bad fit and he is doing much better where he is now.

Since my father has been at Sodalis there has been a huge amount of staff turnover. I think the constantly changing faces has made it difficult for him to feel at home. There do not seem to be any activities or social events for residents and there seem to be many inconsistencies with things such as meal time and room cleaning. We are hopeful things will improve with a new executive director.

I'm settled at Ellison Park, it was a bumpy ride at first. They seem to have personnel problems, when you need something fixed it can take a while and a few times reporting it at the front office. After two months I finally got everything fixed. The property is a little run down and some things need to be updated or repaired. Most of the people who work here are nice. I believe it's a management problem. Whomever you send over need to be truly independent and active. I love my apartment. It is exactly what I needed.

It's a lovely facility but it is very understaffed. The staff that is there is wonderful, but overwhelmed. There has been turn over in the management which has lead to a general confusion amongst the staff about what benefits residents have enrolled in. There is no communication from the facility to the families about any events. In fact, no emails at all from the facility about billing, coordinating care, or anything at all. Until they are better staffed, I would not recommend this facility to other families.

High turnover in staff, lack of communication as a result. Activities Director is a superstar. Without her, my ratings would be lower.

Meals are okay but service is lacking. Very unorganized, wait time for food after placing an order is usually 40 minutes. Most days it will be 15 to 20 minutes before they even take your order. Not truly Independent Living. Many of the residents need assistance, have their own caregivers or family to assist. Lots of staff turnover.

There was a huge turnover of personnel. They wanted a $1700 per month increase for no increase in services. I would not recommend this place.

The caregivers there are incredible yet understaffed. Often forced to work double shifts and it's tough to keep the good ones. Comfortable downstairs where the expensive units are but upstairs in the low rent district, it's.hot as heck in the hallways and within the seniors apartments. We all know how hot it gets in Houston. When touring, be sure to go upstairs. Again, the caregivers are phenomenal!!