Tarantino Properties, Inc

Ellison Independent Living at Willowbrook is a very warm and welcoming community. It feels like a family. And it's a safe place. My mother loves it!

We picked this community, because of the price and convenient location.They've had several changes in management over the last year which I find concerning. There's been a lot of turnover in management which does not make me happy. Mom is happy and fine though

We toured Knollwood Pointe when searching for Assisted Living for our loved one. This facility was very good. The cleanliness, friendliness, and atmosphere all seemed very good based on what we saw from our tour.

Activities are great for Assisted Living area; but none for Memory Care unit.

While our loved one was a resident there, the staff members were just so friendly and so caring towards her and the other residents. We were so surprised to see how they showed genuine care and concern for the residents, it was nothing like what we expected.

Elison has some issues at present; however, this might be because of COVID. The staff are working on the issues hard and fast. This is a community I would recommend you look into. There are three meals a day served and there are choices for the residents. There are different meals packages to choose from. There are communal laundry areas in the building. There is a full kitchen in the apartment, and housekeeping is included once a week.

Overall, we've been very satisfied with this facility. The staff is great. They're very helpful. The facility is always clean. Communication with the family is excellent. Housekeeping is done often and they do a very good job. They provide laundry service as well and do a good job with that. As far as activities, they seem to offer a lot of them on the Assisted Living side but not on the Memory Care side. The only thing we've been unsatisfied with is that our loved one has had a few falls since she's been here. We are working on how to prevent her from experiencing any more of those. Otherwise, things have been very good. I have and will continue to recommend this facility to family and friends.

The care staff is good, but there is lots of turnover. The administration could be more responsive and definitely pay more attention to detail. We were told on our tour that the facility would be updated, but we haven't seen any evidence of that. My friend's mother has been there 7 years, and she was told they update every 6 years - not the case.

We toured with Liberty Residence and had a good experience, the facility itself is pretty dated though. Staff is key to any place, the head nurse here was awesome. After touring with another facility and interacting with their staff, I just felt that it was going to be a better fit for my loved one.

Our family had an in person tour and The Reserve was a 2nd choice for us it was a good experience.

So far so good with our experience for our loved one being here. The food has recently been going downhill according to my loved one. The staff have been responsive to our questions. There has been a turnover of staff recently, and we aren't working with the same people when we first moved in.

Things are going good for us at Knollwood Pointe. They have been very accommodating and helped us with the whole move in process. They offer assisted living as well as memory care. It is a smaller facility that is more personal and family oriented. When you talk to them about what needs to be done, they take care of it right away. I certainly recommend them to other families.

The staff are caring, but they're understaffed. Residents don't always get the supervision they need.

I toured this community and it was great. I really liked it. It's beautiful, nice staff, great apartments. However, the location wasn't ideal. I personally felt that it was too close to a not so great part of town. Had it been located in a different area, it would have been our first choice.

When we come to visit the staff members they are all really nice.

So far it's been good for my loved one. He's enjoying himself very much. They do a lot of activities outside of the facility. The apartment is very nice. It's not too small, but not to big. It gives him enough room to feel at home, but is not so large that cleaning is a hassle.

Overall have been very happy with The Crossing at Oak Hill. When we first went in, they did an ownership transfer. We feel this could have been communicated slightly better upon us entering this facility. But overall they worked us through the process. The meals are fantastic and the facility is very clean and caring.

I would encourage you to check out the community and see if it would meet your needs. The administration is acceptable. This is a smaller community, and doesn't have a big intuitional feel you might get from a bigger community. The staff communication with the residents is good. All the meals are offered in the dining room with the option of taking it to back to your personal room or having the meal delivered. There are three meals a day served to the residents.

They have done the best that they can do with the circumstances, they have had some significant staffing issues and lots of people coming and going. The staff who have been here have done a really good job but there has definitely been some confusion. My mother loves the food and says it is really good. I would overall recommend the facility to others looking.

When I got here for my tour I thought the person I spoke to was very friendly and honest and the facility itself looked super clean and everyone looked happy. My loved one has a private room in memory care and it is very large and spacious. They have shared rooms available as well and they are a great size too. It is in a good location and there are a lot of good places you can take your loved one out too that are close by. We would recommend Greenhaven Estates and already have.