Tarantino Properties, Inc

Liked the facilities and grounds. Meals looked appetizing. Amenities met all our needs.

I was nice. I went with a good friend of mine and we were sitting in the lobby and a bunch of aids came running out looking for one of the residents. I was glad that they noticed that this person was missing but it just didn't feel as secure. The woman who did the sales and our tour was nice but she was almost ADHD. She would stop and visit with everyone like the ladies running the gift shop. I know she was trying to make it seem like a place where everyone knows everyone but she didn't seem as attentive to my questions. It was nice and clean and everything and it may work for other people. I don't want to bad mouth them - it just wasn't right for us.

Loved the Terrace! The price was good and I like the fact that they have a nearby sister property that Mom could transfer into if she needed assisted living. The only drawback of the Terrace was no washer/dryer connections in the apartments.

Very nice facility. We really liked the location.

Probably a bit too large. May not have the services Mom needs and stay within her price range.

We chose this facility because it is in close proximty to our home, affordable, and had some forward looking systems (QuietTime) that will allow my mother-in-law to age gracefully in place. The staff was very personnable and engaging. The carpeting is older, but their PT and other accommodations make up for that. We're very pleased with our choice.

Very apartment feel. Worried abt "outside"corridors.

nice place

I have mixed emotions. They are very short-staffed, although that's true of a lot of places. I think they're doing the best they can. But I get disappointed often. Laundry often goes missing. I haven't found a comparable place for the price though. There was a recent change in ownership, and they said they there would be no increases for 90 days. We'll see what happens after that. But ultimately, the people are good to my loved one. They're kind, and they care about their residents. They encourage them, and they prompt them to attend activities. And I feel my loved one is in the best situation that's available to us.

After only 3 weeks, my mother seems to be settling in and enjoying Embark.

Dad is still adjusting to living at this community. The staff seem nice and they do keep the community clean. They do offer daily activities. He does not care for the food. One of the elevators has not been working for the last several weeks as they are waiting on parts to fix it.

Brookdale seems to have their act together in providing a clean and stimulating environment for seniors. Loads of activities, nice restaurant, on-site physical therapy, and local transportation provided. They even accept pets!

My grandma is doing well since moving into Brookdale. We have had a few issues upon her move in. There are times when she gets to the dining room they are out of some of the food. They had a new food manager start the same time she moved in and we are hoping things will change. We had a service where and aid was supposed to help her walk to the dining hall but most of the time they were an hour early or an hour late and they did not walk next to her they walked in front of her. We did end this service.

I chose Brookdale Willowbrook Park because it is clean & people very friendly. Mainly I chose it because it had the perfect apartment available for myself & my brain damaged husband at a bargain price. It is built in a different style from most apartment complexes by being in rows of columns. The hallways between the columns are outside sidewalks forming porches in front of the apartments. Between the columns are beautiful gardens with birds, squirrels, & fish ponds. They allow pets & have a doggie park with bags for waste & closed can to dispose waste in. I am happy to be able to keep my beloved dog with a lovely place to walk with him. The food is served twice a day in a lovely dining room with nice servers. The food is fair and a varied menu with lunch being 3 courses with alternate choices. There is a short order restaurant where you eat is you choose to. They have lots of activities every day, more than I can participate in.

Mom would feel we overpaid if we put her in a georgeous property. We wanted nice and well priced with a careing staff. Lewisville Estates is the right choice for Mom.

Not under 1 roof, but short walk to dining and covered. Independent only with onsite care available. Cheaper since independent only. Evening meals extra.

If you see my previous review, it had nothing but glowing remarks for the Legacy at Oak Hill. At the time, that was our experience and I stand by everything that was said. Since new management has taken over, there have been a plethora of issues, the least of which being lack of communication on care plans and staff changes at the facility. Specifically in Memory Care, they are understaffed and it's to the detriment of the residents. There were days I would come to visit and not see a single worker on the floor, or if I did, they would be on their phones, sleeping, distracted, etc. Activities were also limited and repetitive - coloring the same pages every day, sitting in front of the TV for hours. We have since moved my mom to another facility, and she is SMILING again. They have 8+ activities every single day. There are a lot of good people still left at the Legacy (you know who you are!), but unfortunately, I could not move my mom fast enough.

My father lived in both the AL and MC wings of this facility when it was first opened in 2015 and 2016. At the time, it was well-managed and well-staffed. The amenities were many, building maintained and clean, food appetizing. Years later when my mother-in-law needed a safe place to be cared for during her dementia journey, after visiting numerous places this was the home we chose. When she moved into MC Jan 2025, her room was kept clean, the food was delicious, the shared community spaces were well-maintained, and the staff we interacted with exhibited an attitude of tender care and concern. However, the facility has changed management companies a few times, and service /quality have suffered. Staff shortages, whether from budget cuts or simply unfair treatment, ultimately affect all care levels. There are some amazingly caring dedicated individuals here who we rely on to care for Mom, and I worry constantly they may leave. We pray for improvement or we may need to look elsewhere.

There is no more dining, they rarely answer the phone, the billing department makes lots of errors. Since management has changed twice, just 1 months after we moved in, it has gone downhill. Most people left leaving only a few residents. The activities are very few, but seems like they are finally adding a few more.

I can only speak to the memory care side, but they are wildly understaffed. Due to that I've had to hire a private care taker to watch mom. I don't recommend this facility.