Surpass Senior Living

They do a really fabulous job! I was very impressed with them when I first visited and it still feels the same to this day. Everybody is happy, both the staff and all the residents. They take wonderful care of all their residents, are very helpful, and it shows that they genuinely care. They keep the residents active and involved in various activities and make it a very pleasant stay for them. Autumn Leaves of the Woodlands is truly a wonderful place!

Abby and Stephanie of Autumn Leaves of the Woodlands just moved my mother from VA to their neighborhood today. They kept Mom engaged and me informed every step of the way and did not leave until she was all settled. It's a big move for us and Mom's memory isn't what it once was. They wrote a note for Mom to keep with her which details where she is, what's going on with me and my family. The thought of moving mom 1400 miles from one assisted memory care to another was daunting to me. Autumn Leaves made it so wonderful for us all! Thank you!

I am quite pleased with the treatment my mom has received at Autmn Leaves - The Woodlands. The staff is always very friendly and kind to the residents and family members. it is obvious the employees enjoy their jobs and the well-being of the residents are their top priority. Cleanliness is also of utmost importance. I really appreciate the entire staff that works at Autumn Leaves for all they do for the residents.

Beautiful, newly constructed facility designed for memory care only. My guide greeted each resident by name and seemed personally involved with them. Lots of activities designed specifically for those with memory impairment. Very helpful staff - the business manager even made a special trip in on a Sunday to meet with me. They also offered assistance in relocating my mother from out of state, which was one of the deciding factors in my selection of Autumn Leaves.

I toured here when I was looking for options. I would recommend this place to anyone. The staff was extremely friendly, and they were so patient with us. It was beautiful, and exactly what we were looking for. They were just much more expensive than we could manage.

We toured (and selected!) this community while looking into care options for a loved one. I toured quite a few places in the area and Autumn Leaves was hands down the best place I saw for memory care in the Houston area. The facility itself was clean and well kept, and the staff all seemed friendly, professional, and experienced in memory care.

I don't have any concerns or complaints at all. We have really enjoyed the place. We have had a good time going and visiting, and it was nice to be able to have a small birthday party in the private dining room there. It was easy to get into. The food is pretty good, but I think it was the same as all of the top places I looked at, it's mostly home cooked kind of food, not too much frozen stuff. They were about average in price, the sales person, and the executive director are wonderful people and easy to work with. I got the impression with watching them interact with other families, that it feels like an extended family, and that is how you are treated.

I think they are doing a very good job. The place is cleaner than any floor I have ever seen. I like the staff a lot, there isn't one person I don't like. They do a lot to keep my loved one busy, they take really good care of them. My loved one is always clean and dressed. They watch everything and they always know what's going on. They are good people.

very expensive; focus on Alzheimers, so may have lower functioning individuals; Q: how many are full blown Alzheimers?

Very friendly and warm conditions at the facility. Very friendly and helpful staff. Staff seems to care about the residents and are very helpful. The staff has always responded to all request and questions that we have had.

Debbie at Elmcroft was amazing, helping us move dad in just four days!! We had to move him due to neglect and I was able to help with his move before I had to leave to go back home to California. The facility is clean, homey, well staffed with positive, truly loving people that treated dad like family from the moment he arrived. He felt right at home and is acting calm and friendly. I can now sleep at night not worrying about daddy. ,

It's excellent, I'm very happy with it. I called about ten minutes ago, and I asked if she was in the living room if they could put her on the phone, and they make sure to go down the hall and bring her out and get her, so that we can talk. They are so accommodating and really nice. Just the atmosphere and the cleanliness and the way everyone is treated is great. I really like the way it's set up. When I looked at other places they were less expensive, but there were extra charges for everything, and here everything is included. The size is nice it's small, and beautiful. They have some nice outdoor patio areas, that helps the residents not feel cooped up.

This place provides some absolutely fantastic memory care day services! The staff are very friendly, they've got all kinds of activities, and the facility itself is very nice! I'd give them top marks across the board, we are really enjoying their service!

We would rate this community very high! They have a friendly staff. The community is very clean, very friendly. There is plenty of parking. We came between meals, so they were just setting out the lunch settings, but it looked nice. We went with another community because of location, but this one seemed very nice.

My parents moved in on November 26. It was a rainy, windy, cold day. The maintenance person helped my husband and son move in and set up the furniture through a back door closest to their room. While we were doing this, the people who work there took Mom, Dad, and Molly (the dog) and introduced them to the residence who were out in the common living area. During that first week there were some problems concerning care for the dog. It seems that they had not had this situation before where the residences could not remember to care for the dog. Keeping the dog with my parents was a definite must for us to even consider the facility. The management dealt with the internal problems and the dog is being well cared for. Again, not having this situation before, there was one day when The caregiver left the dog out in the courtyard while she attended to other things and the dog got out. You can imagine how my parents were at this point. I sat with them through the morning while the staff was looking for the dog. I believe they even called some of the staff who were not on duty that day to come and help look for the dog. They searched the neighborhood and talked with anyone who was out. After searching for a good while, the manager came back in and talked with my parents to try to reassure them that the dog was probably safe with someone who found her. Then the manager used a picture of the dog from my phone and printed out fliers to put out all over the neighborhood. They still kept staff out walking around the area and on one of their passes a lady came out with one of the fliers and said she had that dog. The staff picked her up and brought her for my parents to see before they bathed her. It was a very tense few hours, but in reality they did exactly what needed to be done to find the dog. This too was a learning experience in that they discovered that the fence around the courtyard has opening large enough for a small dog to get through. There have been things my parents don't like, but any change is difficult for them. There is enough staff to care for the residence and assist them with whatever they need. The staff all seem to enjoy and are patient with the residence. They have many activities for people with memory problems and encourage the residence to go to them. Overall, I don't think there is a better place for my parents where they are very well cared for and can keep their dog.

They are absolutely fabulous. My friend has been there now about 3 months and she's never ever looked better. It's just such a family environment. The regional office staff is there on a regular basis. You know everyone and everyone knows you. If there is a problem or concern I get a phone call immediately. I'm included in all care planning and the medication changes. They helped us find a doctor, find a dentist. I just can't say enough about them and I would highly recommend them to anyone who is looking for a place for a loved one.

It was nice and they were doing activities when we were there. They were all friendly and the whole palce was really nice. We needed to stay in the clear lake area and this one wasn't as close for my step daughter. It would have been been the one that they would have gone to if it was closer. They only had 2 beds open when we looked, she would have gotten in so that wouldn't have been a problem.

There are a lot of things I like about it but there are a lot of things that really really need improvement. The best thing about it I think is the apartment, the bedroom is big and roomy, it's easy to get a wheelchair in and out of the bathroom and it's newly renovated. Of all the places we looked at, this had the nicest apartment we saw. The care they're getting could be a lot better. One thing that happens when you talk to them is they'll say "Absolutely, no problem" and then nothing happens. I think part of the problem is this place has been taken over, there aren't a lot of residents and as a result they don't have enough staff. They aren't cleaning their apartment like I thought they were supposed to and according to my mother they aren't bathing my dad twice a week but I can't really be sure because she's a little out of it and you can't be 100% sure of what they're saying. The food could be a lot better, its edible, but it's not particularly good. One of the reasons we put our parents here was they allow smoking out on their courtyard where my mother can go out anytime she wants. We don't want to move them because it would be unsettling for them, I'm oping over time they'll get more staff and things will improve.

This one was very impressive. Just perfect. I was very impressed with the interaction between the residents and staff. Relationships have been built. Activities were ongoing. It looks like it is truly setup for Alzheimers care. Little disappointed in room size but probably correct for the need. More expensive than I was hoping for but quality of this place reflects the price. Love it. By far, my favorite.

Exhausted after touring several facilities, I turned to "A Place for Mom" for assistance. They responded immediately with options that matched Mom's living requirements. Literally seconds into the tour of Elmcroft of Quail Springs (Memory Care Wing), we knew this was Mother's new home. This small, secured area is designed to make every resident feel safe and "at home" and is well-staffed with caregivers who really care. No matter what time of day we choose to visit, Mother is always clean, groomed well, and either with a staff member or in the group livingroom participating in activities. Take a tour and your search will be over, too.