Surpass Senior Living

Staff at The Heritage Memory Care are very friendly and available to assist with any concerns that we may have. The food is of good quality. We would recommend this facility to other families looking for a place for their loved one. We are very happy there.

Great facility for dementia residents. Attentive to individual needs as the dementia worsens. Staff is very caring and works hard to care for our mom. Close to hospital for emergencies and have visiting doctors making it easier to take care of Mom's medical needs

Overall good experience but they did seem short handed at times but that may be part for the industry post covid They were very friendly and very willing to work with us to ensure our loved one was well taken care of.

The staff pretty much stay out of your way, but are here to help when needed. It's a balance, for sure. Facility is clean. Communication could be improved, but they may be dealing directly with my mother more than with me. I would prefer to be more involved. That comment would also apply to outside therapists, but maybe I need to reinforce my desires. I do believe that this was a good choice and I would recommend this facility to others.

The staff is very kind and friendly, all the time. They treat the residents with love and respect, calling them by name. The facility is always clean and smells nice. They keep their residents clean as well. The chef is excellent and mom praises the delicious meals served. The move in process was easy and they had her picture and a welcome sign on her door, which made her feel at home. The facility is safe, utilizing a sign in sheet and doorbell to enter and a security code to exit. The activities are engaging and exciting for the residents. I would highly recommend this facility. We have been very happy.

They all work hard to help with any concern and work hard to entertain and assist those with different conditions and stages in their life. What a challenging position. We picked this community because we needed to act immediately and it was close by. It's nice check it out.

Heritage of Meyerland is a good facility for a fair price. It is exactly what my loved one needs at this time. The room she has in memory care is a perfect size for what she needs. It has a private bathroom in her room, but no shower. But that is the right setup for someone in my moms stage of Alzheimer's.

The Lead nurse director, [name removed}, was wonderful. She has a heart for working with this population and was proactive in noticing when our dad needed escalation in his care. Other staff got to know our loved one quickly and cater to his interests. I liked that this was only a memory care facility. I was surprised that most facilities do not have a bed alarm system to prevent or catch falls given the patient population. We brought our own, but staff had to be trained on it. The staff were good at communicating via text, email or phone depending on our preference.

Overall Parkside Assisted Living is a nice and newer place for our loved one. We have had no issues so far, and our loved one has not complained about the meals so we assume they are good. The staff have been very good with our loved one which is the most important thing. Based on our experience so far we would recommend this community to other families.

The staff member are very friendly to our loved one and she really likes the atmosphere of the facility. However on our loved ones floor there could be just a little more staffing and some more activities. Overall it is a great place.

The staff is very helpful. The facility is very clean. Anytime I have a question I can call and get an answer. My father always has good things to say about the food. I would recommend this facility to anyone that needs a place for memory care.

Nice community and they did a lot for the residents. We preferred another community that was memory care.

We're happy so far.

The Heritage at Twin Creeks was a good facility. We weren't there for long, but they were very accommodating and addressed any issues we may have had. The staff is very friendly and very helpful. And they will go out of their way to make people feel comfortable.

Parkside's tour was very thorough. They asked all the right questions. And they answered all the right questions. They were mostly on par with other places we toured and liked, other than few things here and there. And I didn’t see any issues. It just came down to personal preference for our family.

We chose Sommerset Neighborhood because we had references from other church families who had a good experience here. It is a southside facility so it is just very friendly, they do not try to be fancy and it is more of a homey atmosphere. My mom absolutely loves the food that they serve. There is a chef that prepares the meals on site and the residents get a menu to choose from. My mom is happy and I would recommend the facility.

They do different activities with our loved one everyday, they play bowling and whack the ball around sometimes. It was a really good first impression

our experience has been so far so good. considering I'm not the main person involved nor am I the resident, they've treated us (the family) pretty well.

We chose Villagio of Oklahoma City because the locaiton was right between work and home for me so I can stop by more often and we really liked their pricing. They do all inclusive type pay instead of having add on fees so it is more stable and that way we can budget. The room sizes are just fine for what she needs at her age. They have a big kitchen and you are able watch the chef prepare the food and my mom really likes the meals. They have quite a bit of activities provided. My mom is shy but the staff have encouraged her to come play bingo and she enjoys it. I would recommend the facility to others looking.

We went with Parkside because they came recommended to us and their pricing was considerably better than some of the other facilities we were looking into. The the location is also convenient to where I live. They encourage him to participate in the activities that they have provided. The food they serve looks to be good. My only concern really is that they have lost half of his clothing and towels but somethings show up here and there. I would recommend to others looking.