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8.5

Review Score

178 reviews
4 communities
Starting from $X,XXX/mo

Surpass Senior Living community listings

Showing 4 communities
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Carrollton Gardens

1029 Seminole Trail, Carrollton, TX 75007

Starting at$X,XXX+ monthly
Photo of Carrollton Gardens
10
10 Photos available
5
5 Floor plans available
9.0
Review Score
33 reviews

They have a caring staff. Someone is always checking on my Dad and giving him reminders for everything from game time to meal time. They help Dad daily with dressing or changes as required. The facility is...

Provides: Assisted Living, Memory Care

Upon visiting Carrollton Gardens, you will find variety of activities and floorplans as well as multiple common areas that enable residents to feel that the entire community is their home. Our experienced team provides superior services, premium amenities, fine dining, and elder care to the...

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Parkside Assisted Living and Memory Cottage

2595 Harbor Blvd, Port Charlotte, FL 33952

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
8.7
Review Score
51 reviews

The food was good the care was better my mom didn't want to get out of her room, so one of the nurses was having a cups of coffee with her in the morning that was nice of her, it's a very nice place. I would...

Provides: Assisted Living, Memory Care

Would you like to love where you live? If you answered yes, then Parkside Assisted Living & Memory Care is for you. We are challenging what people think Assisted Living and Memory Care should be and delivering a quality lifestyle not seen before. Our open concept cottage floor plans offer...

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The Gardens at Quail Springs

14300 N Portland Ave, Oklahoma City, OK 73134

Starting at$X,XXX+ monthly
33
33 Photos available
4
4 Floor plans available
8.7
Review Score
36 reviews

Staff/care was good for the most part. Activities were good. Our Dad was on a liquid diet, but the staff in the kitchen worked with Dad & us to make sure he ate as well as he could. Facility was pretty clean...

Provides: Assisted Living, Memory Care

The Gardens at Quail Springs is a unique community that offers a comfortable environment for daily living, personalized support services, and interactive activities. Our focus is on promoting wellness and independence through individualized care plans.Over the past year, we have made some...

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The Ivy of McKinney

3392 Medical Center Dr, McKinney, TX 75069

11
11 Photos available
6
6 Floor plans available
7.6
Review Score
58 reviews

I like the staff. I think admin has been a big help with the transition of my dad. The admin on the memory care side [name removed] has been great to work with and I have a direct line to her if I need it....

Provides: Assisted Living, Memory Care

Recently opened in the spring of 2011, The Ivy of McKinney is a warm and cozy Community designed to promote creativity and independence within a safe and loving environment. The Ivy of McKinney provides first-class McKinney Assisted Living and Memory Care - we would love for you to visit us with...

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Viewing 1-4 out of 4 communities

Reviews
for Surpass Senior Living

8.5
Review Score
375 reviews

Review Score

375 reviews
8.5

Out of 10


5 star

52%

4 star

30%

3 star

8%

2 star

6%

1 star

7%

A Place for Mom has scored Surpass Senior Living with 8.5 out of 10 using our proprietary review score based on 55 reviews in the last 2 years. Over all time, Surpass Senior Living has 375 reviews with an average "overall experience" of 3.9 out of 5.

Overall Experience
193
109
28
19
26
Date Submitted
21
33
55
Reviewer
30
249
80
13
Care Received
110
262
221-240 of 375 reviews
Sort by

4.0
Anita Y - Family/Friend
Memory Care
March 30, 2023
Verified Review
Family member was well-cared for

The Lead nurse director, [name removed}, was wonderful. She has a heart for working with this population and was proactive in noticing when our dad needed escalation in his care. Other staff got to know our loved one quickly and cater to his interests. I liked that this was only a memory care facility. I was surprised that most facilities do not have a bed alarm system to prevent or catch falls given the patient population. We brought our own, but staff had to be trained on it. The staff were good at communicating via text, email or phone depending on our preference.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

4

Staff

4

Value for Cost

5


4.0
Michael - Family/Friend
Assisted Living
March 22, 2023
Verified Review
A Nice Place to Be

Overall Parkside Assisted Living is a nice and newer place for our loved one. We have had no issues so far, and our loved one has not complained about the meals so we assume they are good. The staff have been very good with our loved one which is the most important thing. Based on our experience so far we would recommend this community to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

3


4.0
Heidi - Family/Friend
Assisted Living
January 13, 2023
Verified Review
Parkside Assisted Living and Memory Cottage review

The staff member are very friendly to our loved one and she really likes the atmosphere of the facility. However on our loved ones floor there could be just a little more staffing and some more activities. Overall it is a great place.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

3

Staff

4

Value for Cost

3


4.0
Jaime W - Resident/client
Memory Care
January 10, 2023
very helpful staff

The staff is very helpful. The facility is very clean. Anytime I have a question I can call and get an answer. My father always has good things to say about the food. I would recommend this facility to anyone that needs a place for memory care.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

5


4.0
Mary - Toured community
Memory Care
October 10, 2022
Verified Review

Nice community and they did a lot for the residents. We preferred another community that was memory care.


4.0
anonymous - Family/Friend
Memory Care
August 17, 2022
Verified Review
Our Experience

We're happy so far.

Cleanliness

5

Friendliness

4

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

4

Value for Cost

4


4.0
BS - Family/Friend
Assisted Living
May 25, 2022
Verified Review
Would Recommend - The Staff Was Wonderful

The Heritage at Twin Creeks was a good facility. We weren't there for long, but they were very accommodating and addressed any issues we may have had. The staff is very friendly and very helpful. And they will go out of their way to make people feel comfortable.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

5

Staff

5

Value for Cost

4


4.0
anonymous - Toured community
Assisted Living
May 18, 2022
Verified Review

Parkside's tour was very thorough. They asked all the right questions. And they answered all the right questions. They were mostly on par with other places we toured and liked, other than few things here and there. And I didn’t see any issues. It just came down to personal preference for our family.


4.0
anonymous - Family/Friend
Assisted Living
May 12, 2022
Verified Review
Mom is happy

We chose Sommerset Neighborhood because we had references from other church families who had a good experience here. It is a southside facility so it is just very friendly, they do not try to be fancy and it is more of a homey atmosphere. My mom absolutely loves the food that they serve. There is a chef that prepares the meals on site and the residents get a menu to choose from. My mom is happy and I would recommend the facility.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

5


4.0
Debi - Family/Friend
Assisted Living
April 29, 2022
Verified Review
great community

They do different activities with our loved one everyday, they play bowling and whack the ball around sometimes. It was a really good first impression

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Staff

5


4.0
Anonymous - Family/Friend
Memory Care
April 27, 2022
Verified Review
glad that we found it

our experience has been so far so good. considering I'm not the main person involved nor am I the resident, they've treated us (the family) pretty well.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

3

Staff

5

Value for Cost

4


4.0
anonymous - Family/Friend
Assisted Living
April 25, 2022
Verified Review
A good fit

We chose Villagio of Oklahoma City because the locaiton was right between work and home for me so I can stop by more often and we really liked their pricing. They do all inclusive type pay instead of having add on fees so it is more stable and that way we can budget. The room sizes are just fine for what she needs at her age. They have a big kitchen and you are able watch the chef prepare the food and my mom really likes the meals. They have quite a bit of activities provided. My mom is shy but the staff have encouraged her to come play bingo and she enjoys it. I would recommend the facility to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

4


4.0
Mary - Family/Friend
Memory Care
April 4, 2022
Verified Review
Overall pleased, would recommend

We went with Parkside because they came recommended to us and their pricing was considerably better than some of the other facilities we were looking into. The the location is also convenient to where I live. They encourage him to participate in the activities that they have provided. The food they serve looks to be good. My only concern really is that they have lost half of his clothing and towels but somethings show up here and there. I would recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

5


4.0
anonymous - Resident/client
Assisted Living
March 15, 2022

As good as it gets. All of the staff are very accommodating and interested the welfare of those who reside here.


4.0
C J - Family/Friend
Assisted Living
March 15, 2022

4.0
Jackie G - Resident/client
Assisted Living
March 15, 2022

Everyone is friendly. She is very comfortable. I like the live music. The community is clean. Spotless/paint colors are great.


4.0
Lorie T - Toured community
Memory Care
March 1, 2022
Verified Review

we toured The Addington Place and I didn't particularly love the layout. there were a lot of different hallways with twists and turns, it could easily be confusing for someone in need of memory care. the common and gathering areas for activities was much smaller than I'd anticipated. during our visit we only saw a few residents participating in activities.


4.0
Anonymous - Toured community
Memory Care
February 24, 2022
Verified Review

we toured Villagio and upon first impression it was good. we did not choose this community because it was too far away.


4.0
Dave N - Resident/client
Assisted Living
December 31, 2021

Very good


4.0
anonymous - Family/Friend
Memory Care
September 9, 2021
Verified Review
Dad is much happier here

Our loved one has only been here for a couple of weeks but it is already night and day from our loved ones previous facility. We get pictures of our loved one being engaged - and he is difficult to get engaged. They follow up with phone calls in a timely manner and answer our questions. This is a higher level of memory care facility and they have a great approach. Our loved one is clean and bathed on a regular basis. All of the staff members wear masks, from the management team to house keeping and maintenance.


Viewing 221-240 out of 375 reviews

Frequently asked questions

There are 4 total Surpass Senior Living Facilities.

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