Surpass Senior Living

The staff was great and they check our loved on 24 hours a day. Communication was great between the staff and our family. They would always contact us before we contacted them and the value we felt was better than other communities. I would recommend this community to others based on our experience and already have

Geriatric/Psychiatric Nurse, BSN,RNC,MHP. "This is the (top) of care..of course he is doing well..You have chosen his placement well..indicates to me that he has a sense of peace inside and that the staff there know their business and are succeeding in building relationship with him..it's a family of good people. How happy that must make him..and you.How nice they make such an effort to create family and community feeling for residents and their families.."Retired Dept.Health Svcs."..the staff there are wonderful! I don't recall anyone talking about having an experience where the staff reached out with ideas for the family like you noted. Nice to know they are so invested in providing a good experience." Nurse, RN"..their care of..is competent and comprehensive. You've made some excellent choices in facilitating his care..he'll have people to be engaged with..You instinctively know he needs the care and support he'll get where he is now..you are doing a very hard thing for his sake.".

Our loved one enjoys life in Addington Place of Clear Lake. They cooperate with staff. They appear to feel at home and safe. Staff all seem to be constantly aware of how to best care for this Memory Care patient. The staff develop a sense of community and family. Have been helping this resident with special needs and obtaining the medical care our family member needs. The food is delicious and thoughtfully served in appropriate dishware to make dining a pleasant experience for our family member. The staff reach out to learn about the resident and always seem to promote engagement.

Thankfully someone recommended Sommerset to my brother and I when we realized our dad needed assisted living. We visited a few facilities and frankly it was scary. However, [name removed] was so personable and professional she calmed our fears. I am grateful to the staff at Sommerset who took care of our dad. I know it wasn't easy at times. I realize looking back that it was the best place for him. I now would recommend Sommerset to anyone trying to find a new home for their loved one.

I have to say, the employees here are doing a lot right now for the residents. It's a tough time for everyone, but they're doing so much to make everyone comfortable and safe!

Our first impression of Sommerset Neighborhood was that everyone there was very friendly towards us, and the community was really clean. From our understanding we believe they offer a lot of activities for the residents to participate in. The rooms they provide are nice and we would highly recommend this community.

I’d like to start by stating how grateful we are for all the help, service, love, and sacrifice that you and your staff put forth when it came to my father’s transition to your facility. Of course we would have much preferred for him to be there at The Heritage at Twin Creeks for months or even years…but that was not God’s plan for him. You certainly have thankless responsibilities that are rarely recognized until a family needs your assistance. We understand there must be a balance between the business side of running a profitable organization along with the caring side of wanting to take care of your residents as best as you can. It’s important for me to let you know…never once did I feel like my father nor our family represented just another filled room…and I truly appreciate it!! We are confident that dad is home with our mom, rejoicing with old friends, and waiting anxiously for us to join them when HE calls us home, as well. Maybe too wordy, now…but THANK YOU!!

Very knowledgeable in memory care. Nice that they specialize in this area. Lots of resources available here. Good nutrition and balance of physical and mental/emotional care. Activities to keep patients engaged.

Staff is doing an excellent job, they seem very skilled and patient with my mom.

We LOVE Autumn Leaves. We had such a hard time finding a place that would accept my Dad because he is further along in his dementia and like at one point we felt we had hit a dead end. But when we got a hold of the folks at Memorial City they immediately were attentive where other facilties in the area wouldn't even call back. We can honestly say we couldn't be happier because everyone there is so kind and making my Dad and us feel so appreciated.

My husband was there for a four day respite stay and they were fine. The staff were good and took care of him. They administered his medications. He seemed to enjoy his stay there. The food was good. The appearance of the community was good and the rooms was fine. It was close to our home, family, and friends. The other residents that lived there seemed happy and pleased.

Hello I took a tour with [name removed] and she was able to show me the community over the internet. Since this whole Covid stuff I had to sit on the patio and tour the community from there. However I was able to meet all the management team and ask lots of questions. They were very kind and helpful I am thinking about moving my mother in their once she gets done with rehab. They even let me sample what the residents had for lunch. It was really good. I met one of the residents who talked to me over the video chat while the tour was going on. I am looking forward to getting to see the inside of the community once it opens. They still have lots of activities going and spend time with the residents. I spent a long time with [name removed]. Even the phone lady was really helpful.

Villagio was a beautiful community. When I toured there was a lot of activities going on. The staff was friendly and knowledgeable. The lunch smelled wonderful.

[Name removed] has been in Traditions about a year. We are extremely pleased. The food is great. The staff is caring and compassionate. [Name removed] is incredible.

This is a wonderful place for my mother. She has late stage dementia. They take really good care of her. The staff is friendly and caring. The food is good, the apartments are nice and the overall feeling of the facility is calm and peaceful. I especially like that the faculty has security codes to get in and out. I highly recommend Sommerset.

I am guardian for my brother-in-law, and he has lived at Autumn Leaves since July 2016. The family has been extremely pleased with the facility, the staff, the dinenities, the activities, and the care of our family member. The director has gone beyond expectations with he communications with us, with her concern and care. We are delighted with his care and his surroundings.

Villagio is a greal place with terrific staff!

We recently moved our mom into The Ivy of McKinney and could not be happier. The staff is wonderful-very caring and professional. The apartments are very comfortable and accommodating. Everyone we have dealt with has been very friendly and helpful. Our mom loves it and she is a hard sell! We now have peace of mind!

I always have a great experience at The Ivy. The environment has a fantastic vibe. The staff is amazing. They keep the residents busy with many brain stimulating activities. [Removed] are the queens of customer service.

This is a very small community and it is a memory care facility. I like how they keep me well informed of my friend’s health and I feel like they have her best interest in mind. For activities, they offer things like games, movies, and someone also reads the paper too them. The facility itself is very nice and clean. My friend’s room is also very spacious with her own closet. I would recommend this facility to other families.