Sunrise Senior Living

While we look at these places for our mom one of the first things that strikes me is the way a place smells; no smell is good smell. Plus the common areas were tidy. We've walked into places that look like they haven't been cleaned in years, and this location is well kept. Think we will take a second look to try the food next.

I can't even begin to tell you how happy I was to find Sunrise! From the time I made my first call to the community, through the signing of documents to entrust them with my loved one....Elated! The entire staff is so impressively professional and extremely kind. The sales mgr held our hand from start to present and promises to be there for anything that we need. The 4 employees that run the front desk are courteous and helpful like I have never experienced in a Senior Living setting. The Care Management group is superior to any other! In the course of moving in, we heard people using their call buttons and the staff was on top of their game. This in itself was confirmation that we had made the right choice. I feel confident that our loved one will be cared for as if she were the only one in the building. The dining staff was also extremely attentive. The community is warm and inviting. It didn't matter what time I was there, all of the residents were happy and smiling.

Housekeeping seems diligent, both checking in on the residents several times/day as well as cleaning the apartment and laundry 1x/week. Communication with the family has been proactive and via multiple channels (email, text, phone call). Example: announcements about flu/COVID patients and revised visitor protocols wrt masks, etc. A shortage of carpet led to a delay when moving in, but that was beyond control of the facility. They could have communicated that better, but they adjusted the move-in date for billing. The meals seem well-balanced and appropriately sized for residents. My dad is a basic meat and potatoes kind of guy (nothing fancy), and the menu seems to match what the residents prefer. Seems like a well-run facility. Definitely the best that we toured and 3-months later, I feel very comfortable with our decision. I would absolutely recommend this facility to others.

Searching for an assisted living facility is a very emotional experience. A Place for Mom identified some communities which potentially met our needs. After visiting three and talking with others, we had a very difficult decision to make, as we absolutely loved two of the communities. The Director of Sales at Sunrise of Five Forks has been absolutely amazing. Reaching out by phone and text, he has been extremely patient and supportive. When we toured, he moved at our pace, allowing us to evaluate all aspects of the facility and answering all our questions without hurrying us. He has been quick to respond to calls and texts, as we struggled on which way to go. Other staff members have also been very supportive and encouraging. Of course there is nothing like a furry face and a wagging tail to let you know you are loved and appreciated. The facility dog is just soo perfect. Sunrise 0f Five Forks is a very special place.

The staff is very good They engage the seniors very well My senior enjoys activities and thinks the food is great I am having a delay in getting my family newsletter I hope to star getting it shortly

My Mother has been living here since August. I love the staff! They are friendly and caring, always smiling. From our very first visit, I noticed how the staff spoke to every single person they came in contact with. They always have something nice to say and they make sure to update me on my Mother. I would highly recommend Sunrise at River Road.

I came during Christmas time to help decorate and to spend time with the residents. Everyone was very kinda nd I had a great time.

SO FAR SO GOOD! Like on the old TV program "Cheers", everybody knows your name here. I would like to see a gym facility for PT.

My mom moved into West Essex last year, we have had nothing but good experiences with the staff. One staff member named Nurse [name removed], has been amazing. She has gone above and beyond for my mom. She has called her doctor when she did not have to, and has helped my mom remain as independent as she can be. The entire staff works very hard, but Nurse T really adds that warm and caring approach. I never write reviews but everyone should know this is a lovely place.

[name removed] is one of the most caring and considerate administrators I have run across in many years. I would highly recommend Sunrise of West Essex to those looking for memory care for a loved one.

I work in the industry and have had many interactions with staff. They truly care about the wellness and well being of their residents. I am impressed with the new ED. He is so easy going and really communicates with families.

I work in the industry and have had many interactions with the sales person. She is helpful and provided me with resources to share with my clients. Great leadership. I would recommend this place.

I was able to meet with some of the staff. Very knowledgeable and caring. The place was neat and clean. Everyone looked happy I was greeted by many people when they walked by me.

I toured this facility and had a nice experience. Everyone was helpful and smiled. I would recommend. Clean and did not have an odor.

The staff went above and beyond to make my mom's transition as easy as possible. Very attentive to all her needs, the facility is extremely clean and the food is very good. Quality of care and personal attention is excellent. I would definitely recommend this facility to others.

Staff is exceptionally caring. Several staff members, from dining room, maintenance and administrative staff have gone above and beyond in the one week since my parents have been there. The library, pool, dining room and out door setting are all beautiful.

Well staffed. Friendly. Great nurses. Very helpful.

The activity is great and the Team is outstanding. And I enjoyed the food and social interaction with the Residents. Cleanliness and the time care team take is wonderful all the time. And the Outing are very nice to have.

The staff's communication with the family of residents is excellent. I would recommend Sunrise of Reston Town Center to other families looking.

Sunrise of Beverly Hills is a source of stimulation for me. Each morning brings forth a canvas of possibilities, symbolizing the diversity of activities that await. What captivates me most is the sense of growth embedded at sunrise. My development and journey through Sunrise have embraced life's full spectrum of experiences here in my 90s.