Sunrise Senior Living

They really have a dream team at Sunrise San Mateo. Cheerful, present, welcoming. My sister was visiting from the east coast and they knew her name and resident, like within 3 hours. They make a great, positive effort.

Everything at Sunrise was great. My dad wants to go there when it's his turn. Facility was the least "clinical" of the options we looked at. It felt more like home with the way it was appointed. Staff was always attentive and kind. Very responsive when medical intervention was required. Worked with us to transition to hospice care when needed to get specific pieces of equipment covered under Medicare than her long term insurance policy.

My mother spent a year at Bay Village. She has dementia, and had just come off an especially difficult cancer treatment and a feeding tube. The staff did an amazing job helping her try to eat by mouth again (in the memory care side) and her health allowed her to move to the assisted living side. She made good friends and enjoyed the happy hours and playing the grand piano. The facility is beautiful and clean. Many residents have spent several years there. The administrators work hard to keep the families accommodated and happy. We were grateful to the staff for making this feel like home for our Mom.

My dad entere the higher functioning memory care section and later moved to the lower functioning section. Having TWO levels of memory care was ideal for my dad. It was great that one person was in charge of both sections—she was very caring, competent and kind. I feel SO blessed that we visited Sunrise and that there was an opening for my father—we didn’t have but a few days to decide on a place. The care at Sunrise was all I could have asked for and I felt the cost was appropriate—not overpriced. Sunrise staff was always very responsive, helpful and respectful. Highly recommended! (I had an in-law at two different facilities and my father at one other—-all three rated from adequate to dismal)

1. Overall experience was very good -- to excellent 2. Cleanliness was superb. 3. Friendliness -- stellar and importantly, 4) Quality of care was excellent 5) The administrative staff were helpful -- the front desk people were stellar. 6) Food -- fine. Nothing fancy but good choices and reliable. 7) Activities -- we didn't use these options but there were many per day-- the local insider daily paper was very informative and fun. 8) Value -- high... The caring and highly invested staff from cleaners to the medical team made being there excellent.

We've really liked Huntcliff. The staff is friendly and helpful. The building is nice with lots of spaces to sit outside of the rooms. My mom is in reminiscence care which is on the top floor, much better than being in a basement or locked side wing. It's more expensive than we wanted to pay, but we toured places that cost more and were not as nice. After 1 year of care, we're still happy there

When the resident presses their button for help, someone comes within 5 minutes or sooner. Any time we've had a question or concern it's been handled right away.

The staff is friendly they keep the patients busy and they are very nice to them.. They keep a good eye on them. Once we went to my moms room and they noticed right away that another patient followed us in and they came and got her. The food is good. They bring lots of love performers to sing and play the piano

It's an amazing place, [name removed] and the staff do a great job. Sadly we exhausted the funds and had to relocate. I would highly recommend!

It's a great place for someone who might need a nursing home but you can get physical Therapy there for the same price as a nursing home. It has more of a home setting.

My friend wasn't there very long. [date removed] until she passed [date removed], but the staff is extremely kind. [name removed] was in late stage breast/bone cancer and everyone from kitchen staff to maintenance were great. It's a very well maintained facility. Residents are welcoming to newbie.

I’ve had the pleasure of partnering with Sunrise of Rocklin professionally, and the experience has been outstanding. The team is responsive, organized, and always prioritizes the well-being of their residents

The gentleman who gave us our tour and helped us purchase the room was fantastic the care givers were compassionate and hard working and listened when i expressed any concerns my mom wasn't there very long and she wasn't eating much so i am not able to really comment on that the entrance area was lovely and inviting

We came to the Fiesta party and it was such a great time! The decorations were very nice and the food was delicious! The staff were smiling, welcoming, and made the atmosphere so enjoyable. We will definitely come back for this event again!

We visited for a family meal and it was a nice time. The staff was delightful and the food was good. Staff seems to know the residents well and are very friendly. Our family member is very well cared for.

[name removed] and the staff do an outstanding job. They are attentive and responsive to my mom’s needs. The facility is well maintained at all times. Quality activities are provided regularly. Special events are planned well in advance and are always very nice and well attended by family members.

My Dad was there primarily for physical therapy. Dad's costs were covered by Medicare. Generally, the nurses, aides, admin staff, van drivers, and all others encountered were top-shelf!

Staff are very friendly, lots of activities, beautiful outdoor seating, open communication , and mother in law is happy. Bright decor, clean.

After looking at several memory-care communities for my sister, I found Sunrise at Haverford. What a gift! It was like a pot of gold at the end of the rainbow. From the moment my wife and I set foot inside this very attractive, welcoming community, we were met with very friendly staff, including [name removed], the Senior Sales Manager. She was fabulous and showed a real sense of ownership of the facility. As we toured, she never failed to say hello to other residents and staff. She became our go-to person through the entire process of relocating my sister from upstate NY to Sunrise. I can’t say enough about her. She was terrific. Special shoutout, too, to Sunrise Exec Dir [name removed] and her staff, especially [name removed] and [name removed], for their help in easing my sister into this community. They all worked together to make a difficult transition much easier for my sister and our family. Thank you, all.

Sunrise at Five Forks has taken care of our mother for the last 7 months. They cared for her needs in independent living & then in memory care. Each area was set for her specific care for her needs at that time. The caregivers were attentive, professional and very kind. They all knew who we were as family members as well as who our mother was. There were activities in both areas to challenge including the memory garden. When we had concerns I could always count on the directors of their areas to help guide me along the way for her care.