Sunrise Senior Living

I would say 5 across everything except admin staff as my sister felt they were a little disorganized. My mom liked it there but the rooms were extremely small and I think she said she would have to pay extra for parking. Yes, we would recommend Sunrise of Highland Park to other families based on the experience we have had so far.

Putting a loved one into assisted living is always a difficult decision. It is an adjustment for all persons involved, including family. Sunrise has made the transition for my mother as easy as humanly possible. It has been a difficult adjustment for Mom but everyone at Sunrise has done their best to see that she feels taken care of and loved. While she still wants her family with her as much as possible. Her health is improving. She is eating well. Doctors, nurses, care providers are all there for her 24 hours a day. Our family is confident that she is in good hands. Sunrise was the best fit for my mother and she is growing more confident and comfortable every day.

Staff and residents are amazing. Mom feels safe and secure. She feels like she’s in an environment that meets her needs. Thanks for all you do to make new residents feel welcome and secure. My mom has been without her 69 year old partnership which has been a challenge but thankfully the facility offers warmth and support. Thanks

Dad was reluctant to move in. It was a big change in a new city. The staff were so great and supportive for not only my dad, but for me too! While it took time for him to settle in, as it always does, they kept assuring me - and give me examples as to how - that he was indeed settling in. The activities are really nice for him. A good balance of energy and fun! Lots of music too. I’m very happy with him being here.

From the first conversation over the phone to our visit at Sunrise, Pam Barton and staff listened and helped my brother transition to his apartment that would cater to his needs. Most importantly they help to find the right fit for my brother.

Very professional and compassionate experience. All members of Brighton Gardens went above and beyond to provide a good experience for my father. Strongly recommend based the management, staff and care team.

My 85-year-old father with Parkinson’s moved into Sunrise of Jacksonville from another assisted living facility. The staff and residents have welcomed him with open arms. They seem to really care., which is what I loved so much about the place from which my father came. The food is great!. The accommodations are really nice. I haven’t gotten to know all of the caregivers, but there are definitely a few that stand out as really caring about the residents and making sure their needs are met. The leadership team is solid, attentive, and responsive. The few hiccups we’ve had ,which are to be expected, got resolved quickly, with ease and responsibility.

I don't like that the elevators are often broken, there is some ripped carpet that needs replacing near an elevator. It sounds like staff turnover can be high (especially in the dining room). But overall, I love it.

Sunrise of Wall made my mother feel very welcome from the day she arrived. The staff are all very friendly and accommodating. It was a big adjustment leaving her home but she quickly settled in and is enjoying her very active new lifestyle!

Many of the staff interact with Mom on a personal level. In fact, they treat all of the residences with TLC. They truly care about Mom's well-being. Mom loves the food, loves the laundry service and the hair salon. Socially, Mom enjoys the van rides with [names removed]

Overall it was a wonderful place for my mom. Very homey and friendly. Facility is a little dated. My mom was in a wheelchair chair and it was hard for her to use the bathroom and kitchenette sink. They are currently working on updating. Staff was very accommodating and friendly.

Staff members are very helpful and caring. The way they interacted with the people in their care made me feel very comfortable having my mother there

What we like the most about The Apsley is the staff They are wonderful and all were very caring. wonderful staff. We would absolutely recommend this community to other families based on the experience we have had so far. Thank you for recommending them.

5 for all the categories. I love it here. I asked God to help me find a safe place and He did. We would ABSOLUTELY recommend Sunrise of Columbia to other families based on the experience we have had so far.

My mom has been there over a year and there have been many good experiences and a whole new social life for her. I appreciate the staff—administrators and care givers. There is a warmth to the place which I had not found in my searches. It’s an attractive and not overwhelming layout, with nice rooms and views. Fox PT has been great there. Absolutely worth looking at.

The staff is extremely helpful and kind. Even when there are short staffing situations, the quality of the service does not diminish. I have a one bedroom, one bath apartment which is just the tight size for me. I have a kitchen equipped with a full sized refrigerator, a dishwasher and a oven/range. Most of the apartments have been renovated and have stainless steel appliances. There are any number of activities such as yoga, lectures on various topics, performers of all kinds, outings to museums and malls, scrabble tournaments, etc. I really enjoy living here. The Inter-county Connector is only a block away and gives easy access to neighboring venues.

I think what most stands out about this facility is the friendliness and compassion of the staff. Also the cleanliness of the facility. (I live in South Carolina, so I did not deal with the staff at Bedford Court that much since I live so far away). However, when I was there, that is what I noticed most. My brother who lives close by to Bedford Court mentioned how helpful one of the staff people was when my mom had to go to the hospital suddenly. This same staff person showed much compassion and kindness after finding out she passed away a few hours after getting to the hospital.

We cannot comment on the meals and dining services as well as the activities, but I love the entire ambiance and down home feel.

5 all across the board! What we like the most about Sunrise is First is the staff! They're so attuned to the needs of the residents & treat them with such kindness & respect. Plus, there is a sufficient number to maintain a safe, caring environment. Especially b/c my mother is in the memory care unit, I am happy that her needs are always met and handled with dignity. Next, the facility itself is beautifully maintained. It's a very welcoming place from the front door & throughout the building. I should also mention that there are planned activities throughout the day, both in the assisted living & the memory care unit. I want to mention the food: it's exceptional! And residents have choices. At lunch & dinner the meals begin with soup or salad, a complete entre, and dessert. These are some of the reasons I give Sunrise at Five Forks an excellent recommendation

5 for all of them! They were super there! Staff were super helpful, professional and loving. Can't say enough. We chose this facility because of the sales people and the overall facility. It is a beautiful place.