Sunrise Senior Living

We have not had a meal there ourselves but according to our loved ones they seem to be really happy with it. Even though they do not participate in the activities there is more then enough for them to do there, plenty of different opportunities to get involved. We are very happy with the care they have been receiving and for that the value is good. They like these apartments a lot and based on our experience we would definitely recommend Sunrise of Naperville to other families.

My father was only there for a short time (a 2-week respite stay), but the staff seemed very caring and treated him with respect.

It is way too expensive, but it was probably the best place that we looked at. My mom was in the memory care unit which is always tougher. I saw the food and it could be better. Overall it was a very nice place and the staff were great. Unfortunately my mom passed away after a few months of being here, but I thought the staff were awesome.

Staff is friendly and courteous. Always quick to help with any concerns. I would highly recommend Sunrise of Huntington Commons.

Principal concerns seem to revolve around staff shortages due to Covid and turnover.

The friendliness of the staff towards the residents and their families really stood out to us at this facility. It was always extremely clean here. My mother's hygiene was good. They offer daily activities for the residents.

They need better communication amongst staff. The community has great energy - we chose it for that reason. I think they're short staffed often but that's the medical industry as a whole.

I toured this facility and it was ok, but it was a little more pricey than some of the other facilities in the area.

Our family had an in person tour and we thought it was a nice tour experience and it was a had decision for us

Overall I had a good tour experience with Stratford Court of Boca Pointe. I liked that their rooms had a bedroom but also had a kitchenette with a sink, fridge, counter etc. Some other places we saw did not have that. It was just a little too large for us.

The place was good, and clean. However it just wasn't the right fit for us at the time.

I think that there could be improvement on retaining staff. There seems to be a shortage. Not sure if it's an industry problem but there's always a shortage. Safety was the number one reason to move my loved ones. Living alone, people do see who comes in and out of the house, as well as the times that frequent. I sleep better at night, knowing they are in an environment where someone is always around them. Aids were never reliable when they lived on their own, they showed up late or not at all. I know someone is always there to look after their needs.

I toured this community. They were under renovation during our tour, but it's a nice facility. I loved the house dog! They didn't have any Assisted Living openings when I toured.

This community was clean and neat. The community sits on a busy commercial road and the parking is difficult.

The medical staff were consistently top notch. They went above and beyond daily. The nurses proactively advocated for things to make my dad's last days better. The concierge are friendly, welcoming and know EVERY THING! The chef goes above and beyond to offer healthy, tasty choices that meet everyone's needs. The cleaning staff does a great job cleaning the rooms and inside the building. The grounds crew keeps the gardens beautiful. It is a bonus to have beautiful spaces to enjoy outside and thru the window. The care manager staff needs improvement. There were a few stars in that cast, but too often the care managers did not come when buzzed. At all. Several times the care managers just wouldn't come until you called the supervisor. If I wasn't there, no one came. My dad stopped using his buzzer because he couldn't get someone to come. The care managers need improvement. The care managers are not well supervised. The stars who go above and beyond are not recognized. Those care managers who do a fabulous job cannot do it all. And the slackers get away with too much.

We decided on Holiday Hills Estates over others that we looked at because it was the most affordable and after talking with everyone, they seemed to be the most friendly. My mom has a studio apartment and it is great and adequate for her needs. Overall it has been a good experience and we would recommend Holiday Hills Estates to others.

Our family had an in person tour and we thought it was an overall nice community and a nice tour experience

The friendliness of the residents and their happiness is something that really stood out to us, if we had to go back to Sunrise of West Bloomfield we would choose it again. Something that we were disappointed in but also understood due to staffing issues was their response time - something like getting our loved one in/out of bed or in a wheelchair took quick awhile. However based on the experience we had we would recommend them to other families.

We would definitely recommend Brighton Gardens. The daily care by the Brighton staff was excellent. But we were very disappointed by the care received from the independently owned hospice organization (Residential Hospice based in Downers Grove Il.) Watch out for separate and unexpected nurse practitioner charges from one of Brighton's employees.

My mom loves it here. It's a nice and small place. It's worked out really well for her. Unfortunately, due to rising monthly cost and level of care need, we're looking at having to move her to another facility, which they've been trying to help us with. I would recommend them to friends and family for assisted living.