Sunrise Senior Living

So far, so good it's been about a week. It's a friendly place, never a dull moment. The resident pet dog. Honey spreads happiness and good vibrations.

Sunrise of Columbia is an amazing home away from home. Great care, friendly staff and delicious food.

The staff are attentive and kind. The rooms are nice.

The staff and management where great. The restaurant was great as well. Nice setting overall and the rooms were very nice as well.

Their staff is good, but for someone like [name removed] - more staff is needed. For someone who requires medium care it is fine. It is a beautiful building - good food and activities.

The tour guide was pleasant. She showed me the facility. However, she did not introduce me to residents or staff. This would have been an added plus. I like to see myself how the residents and staff act; do they look happy with where they are at? Are they talkative and do they have good things to share about the facility and staff? She answered all my questions and showed me the 1 BR units I was interested in. She also showed me the community areas, activity areas and the dining area. The grounds were neatly kept. All of my questions were thoroughly answered. Although the facility was nice and had a lot of the amenities and services I was looking for, it was over-priced compared to other facilities I had toured that were a little nicer.

Well they seem very resident centered but they don't seem to have a very good management system in place. They seem to be kind of disorganized and that can be a little frustrating. If you have the patience to work with a disorganized management team the place is great. This most important thing is my mother seems to like it and that's saying a lot. They are very friendly and very supportive of each resident.

I would give it a 4. They had numerous turnover with chefs. The food wasn't very healthy. The staff was amazing! The facility was in great shape. Lots of activities. Some apartments were newly renovated, some were old. We heard rumors of rent increases annually. My mom was there for 3 months.

Would rate 5 if food was consistently high quality but my mom can be picky. Facility is clean and staff is great. [name removed] in front office/sales/management is quick to respond and very easy to work with.

What made us choose this community over others is the Immediate move in, no medical documents required, evaluation approved him for independent living rather than assisted. It seems like residents can stay at Sunrise's Independent level longer than other communities (before having to move into Assisted section).

Staff is friendly and attentive. When Mom first moved in they helped her get accustomed to living in a new home. She hasn't participated in activities yet. Food I'd good with many options at each meal. Mom has a studio apartment which is small, but good for her due to her mobility issues. Bathroom is large with plenty of room for a wheelchair or walker and an assistant to help her.

I had to fight to get the refund when I left and I constantly had to remind the aides that I was entitled to one assisted shower per week. One time it was three weeks before I had my next shower. And I kept complaining about. Made a lot of friends easily enough.

4.5 for all. Great facility and highly recommend it. We love the sense of community. Everyone is so helpful, clean area, nurses and health care providers are on top of my mom's needs.

The food is bland, mediocre quality - for example, chicken vegetable soup was really an oily broth with a hint of a couple vegetables. I did complain to the head chef who apologized, but I haven't experienced much improvement. There are errors with orders (sandwiches not prepared as requested). The staff are lovely and do their best, but I'm unimpressed and my mother would prefer to buy food and eat in her apartment. Activities are a bit rote and very little has engaged my mother. More cultural activities and entertainment would be appreciated. Given the amount paid, I would expect higher quality of food and activities. The staff is pleasant.

Caregivers are great. Very caring and helpful, especially those in charge. Everyone knows your name - it's a very friendly facility. Food needs improvement - it's not the best. Great activities everyday including field trips.

My mom has only been there a month. It's better than expected and we are content

What we like the most about the community is that they are very flexible and willing to make an individual treatment plan based on the person's needs. Wonderfully and kind staff. I would send my mom back in a heartbeat

The staff was great. Activities were good. Mom liked the place. Liked the residences there. Food was mostly good. The staff was just super kind and caring. Mom really liked everything about the place.

Overall, the experience has been positive someone having to move into any kind of senior community does so with some trepidation, but I think after a year it's been worked out well the food has been somewhat inconsistent. There's been some issue with personnel. There's a lot of turnover and recently I was up there visiting and it says dining hours are 5 to 7 and we were told at 6:30 they were closed and we could only get a to go box which we thought was wrong. The staff seems to be well mannered and polite all the time I don't have any problem with any of the help just seems there may be a little turnover.

Overall our family member is happy with Sunrise of Chesterfield. Sometimes a slow response to buzzer when needs assistance and some management staff is slow or don't respond to families requests. But, as I mentioned above Sunrise of Chesterfield has been a good experience so far.