Sunrise Senior Living

Staff is pretty long term employed, this tells me they enjoy working here and compensation and conditions are favorable, otherwise as people we vote with our feet

Staff is great, very helpful and friendly. Food is good (per my dad). He started in an assisted living medium studio- plenty of room. Currently in a small studio in memory care - a little tight, but that's what was available. My only knock is communication- we have to pursue them to get updates on how he's doing. If they were to address that, they would get 5/5. Some of it may be due to the medical director leaving, she hasn't been replaced yet.

My husband and I toured this facility about 3 times. On 2 occasions I took my Mother who we were looking to reside here. Everyone was very friendly and welcoming. Because it was close to the end of the month, I am sorry the numbers presented could not be extended for the upcoming month so we could consider if we would be able to financially move forward.

My mom's studio apartment is good sized and well laid out. Staff is attentive and friendly. Pricing is very affordable.

My parents major complaint is the restaurant staffing. The food is fine, but there are not enough servers. Probably a common problem at many food establishments. Friendly community with many options for onsite activities and transportation to other location. Doctor offices, grocery stores , etc.

Staff is great. The facility isn't the cleanest, and I need to check the billing statements with a fine tooth comb and constantly advocate or they just bill away. (For instance) he has orders for meds that are PRN that he never takes. He is given one pill at bedtime every night and for that they charge him $[removed] /month. I find that outrageous learning today that he can self administer. (As he is not cognitively impaired).

We made multiple appointments with the director. The first appt no one was available even though we made an appointment. The 2nd visit we were passed off to a knowledgeable staff member but he was unable to answer several of our questions and no one ever followed up with us. The final visit scheduled once again with the director, we were again passed off to the same person as last time and still no follow up after the visit. The facility is fine and I expect the care is good but we will never know. Very disappointing.

As I am experiencing the move of my parents it was rather disorganized for their arrival. I had a contact for initial needs but day of move in was extremely difficult to find anyone in charge to answer questions. We needed room keys, keys for mail and back door. There is currently no labeled parking space for the car. As they have been paying for the last two months to hold the space, giving plenty of time to prepare for their arrival. Unfortunately the continental Breakfast is lacking in variety. The staff has been very friendly and opportunity for activities are clearly posted. I am hoping with the following will open up dialogue for improvement.

The food is not the best. The room is great.

What we like the most about the community is the The caring staff and the friendly residents. Yes, we would recommend Sunrise of North Lynbrook community to other families based on the experience so far.

The service, cleanliness, and activities were the main reason we chose Sunrise of Plano. The location is great as well. They do need a better and easier way to pay monthly rent/fees.

Things get done after Mom or I call the people in charge. Mom says most of the daily activities get boring. She loves special activities for holidays. Music concerts are great. The staff cares. Sometimes things happen beyond their control. Late to dispense medications. Late to do laundry. We are happy with the renovations.

I toured the lovely facility and location, and found great people, too! Definitely keeping this place on our short list. Will be touring other locations, but this one is at the top right now. Clean, friendly, lots of value and cared for!

This facility appears to be an economical choice. Full kitchens and balconies in apartments are nice amenities along with underground garage. It’s a shame that more wasn’t done with the actual courtyard instead of just leaving a lot of concrete when apparently a pool was filled in.

I toured late afternoon at about 3:30-4:30pm. Personnel were most friendly & knowledgeable about amenities & scheduled activities. I only saw a couple residents this time of day before they would likely be out for dinner. However, I saw no one engaging in activities, playing cards, watching TV together in community rooms or doing anything together. There were a couple of ladies sitting outside in the private patio/ courtyard. But overall, it had no feeling of sparkle- just institutional functionality. Evenings and weekends likely have more vibe.

One small issue with the sales staff, nursing, food , social services were very good. The community was very nice, the staff were very caring and I have recommended the community to several friends.

Sunrise of Cary is a great assisted living facility. Loving and caring staff and friendly residents. Many varied activities, meals are healthy and transport Is provided to medical appointments and other functions.

It is very difficult to get a hold of someone for updates. I've honestly given up. The staff is incredibly friendly. Dad seems to like the Men's group. He has never said anything bad about the food. They just went through a big remodel and it looks great. He's in a studio and is perfect for his needs. I'd also like to say how helpful the director was at the beginning. We needed a place for him ASAP and she really did do her best to get him in.

What we like the most about the community is that the Staff is kind and attentive. The facility is well kept. Good variety of meals. Very comfortable and loving environment.

This is a safe and caring memory care facility. The staff knows my brothers is wants and needs and is very attentive.