Sunrise Senior Living

Everyone was very helpful. The business office was slow providing information and feedback on questions. I would recommend them to others who are looking for a place for their loved one.

I have to say the people and the personal service at sunrise can't be beat. If you're only looking for the memory care, I would prefer inspire. But if someone just needs assisted living and they want to be in Manhattan, then sunrise is great. And you really can't fault either of them.

I highly recommend them to tour the facility. Its a lovely community which offers many options. My family and I loved it immediately when we walked in.

Our rating would have been a 5, but they raised rent excessively when the new owners took over. The dining was top shelf along with everyone that worked that area. Always clean and orderly.

They are organized and very kind and responsive. The rooms are big and the food is good. My mom says it's great food.

Things were rocky at the start but most everything negative has been fixed. Memory Care is wonderful and dad has settled he well. I still have trouble with those outside of memory care getting back to me. That would be my only concern.

Overall, the facility is fine. The staff and dining are also good. An areas that I'd like to see improved is: - better feedback from the staff on my mother's general well being. The only drawback that we are facing is that mother is not adapting very well to assisted living.

The sunrise community has been wonderful! The place is filled with light and painted in beautiful yellows. Very bright and happy. The problem is the cost. It's proving to be an unsustainable cost, more than what was predicted when we decided on Sunrise. We may have to move Mom into a smaller apartment.

Staff are friendly and attentive, leadership is prompt to respond to any concerns and the environmental maintenance staff does a fantastic job.

My husband was at Brighton gardens for respite while I had surgery. His room was quite nice....the assisted helpers were very nice. He stayed for three weeks and had PT and OT for a few days. He made one friend he always ate with and has visited back once or twice there.

The staff are consistently helpful and kind. They work very hard to make Sugar Valley a welcoming place They have hired a new cook and the food is generally tasty and appetizing. They also offer some alternatives if the main course is not appealing. They have had problems: The elevator has broken down for an extended period on at least 2 occasions and personally being on the third floor this presents a challenge to those confined to a wheelchair. This would also present a larger emergency in case of a fire. The shuttle van that I needed to use to my medical appointment broke down last week. Reportedly this has happened recently more than once. With the van being available only on Tuesday and Thursday (and Wednesday Morning), this is a very limited resource.\ I had to cancel a urine test at Kaiser Permanente. The maintenance staff is working hard to keep everything operational, but these two examples require outside repair resources. Thy have hired and lost their "activities coordinator" so nobody has been able to provide consistent service and any coordination of group activities. I have established a weekly poker night, and also I am working to provide much needed technical support as a weekly one hour session in the library. We have had nobody available for months to staff the business office so any billing issues or leasing issue have to be handled by offsite staffers. Currently, our main manager is taking personal time off so we are even more understaffed. The people living here are thoughtful and look out for each other. They organize events on their own, like the community choir, and other events. I have been pleased with the level of cleanliness and functionality of the facilities. Our cleaning staff work very hard to keep the place clean and fresh.

It is definitely meant for an older population who have higher care needs. the activities are enjoyable while managing the capabilities of their residents. Staff are kind and helpful, though there doesn't seem to be enough of them sometimes and the response time can be long. But to the staffs credit I've never seen anyone sitting around waiting or wasting time

Sunrise in Decatur is close to where I live which turned out to be a must. My dad’s Parkinson’s had advanced and we realized his condition was more than we could manage. The apartment we decided on is enough space for both my parents. The adjustment has been bumpy. The staff have listened to my mom’s concerns and questions. The food is really good but my dad’s puréed diet has been just ok. The ambiance of the facility is very nice. The staff have been attentive and helpful though they do seem understaffed some weekends. I would recommend for a family to look at Sunrise but every families’ needs are different.

Pretty nice facilities. Staff is very friendly and professional. Very attentive to matching my mom's everyday living and medical needs. My only complaint is their fees as they charge for everything such as bed paddings, incontinence underwear, and wipes also ointments for rashes.

Very nice place with nice caregivers. Food in dining room is not great and not an abundance of activities. Overall a nice place but limited options for daily activities and food. Very friendly and helpful staff. Large apartments available which is a nice option.

The staff was fantastic - before, during, and after. The activities were great (an Elvis impersonator!!). The food was good. The facility was clean, but there was a bit of a smell.

Overall they provide well for my mother. The place is comfortable, clean and the food is acceptable. The only big problem is the with the help. The management seems to care but many of the better workers have left. Turnover seems to be high. A few of the workers have poor attitudes and can be rude at times.

A few things that stood out the most - It's very clean. The staff are very friendly. They quickly recognized me and they enjoy having my father around.

It has improved since we got there last October. It is still very expensive. I like how they interact with the residents. They genuinely seem to care. I don't want to criticize them.

Great place to start. I didn't know where to begin looking for a retirement home for my stepdad. I would recommend