Sunrise Senior Living

The service, cleanliness, and activities were the main reason we chose Sunrise of Plano. The location is great as well. They do need a better and easier way to pay monthly rent/fees.

Things get done after Mom or I call the people in charge. Mom says most of the daily activities get boring. She loves special activities for holidays. Music concerts are great. The staff cares. Sometimes things happen beyond their control. Late to dispense medications. Late to do laundry. We are happy with the renovations.

I toured the lovely facility and location, and found great people, too! Definitely keeping this place on our short list. Will be touring other locations, but this one is at the top right now. Clean, friendly, lots of value and cared for!

This facility appears to be an economical choice. Full kitchens and balconies in apartments are nice amenities along with underground garage. It’s a shame that more wasn’t done with the actual courtyard instead of just leaving a lot of concrete when apparently a pool was filled in.

I toured late afternoon at about 3:30-4:30pm. Personnel were most friendly & knowledgeable about amenities & scheduled activities. I only saw a couple residents this time of day before they would likely be out for dinner. However, I saw no one engaging in activities, playing cards, watching TV together in community rooms or doing anything together. There were a couple of ladies sitting outside in the private patio/ courtyard. But overall, it had no feeling of sparkle- just institutional functionality. Evenings and weekends likely have more vibe.

One small issue with the sales staff, nursing, food , social services were very good. The community was very nice, the staff were very caring and I have recommended the community to several friends.

Sunrise of Cary is a great assisted living facility. Loving and caring staff and friendly residents. Many varied activities, meals are healthy and transport Is provided to medical appointments and other functions.

It is very difficult to get a hold of someone for updates. I've honestly given up. The staff is incredibly friendly. Dad seems to like the Men's group. He has never said anything bad about the food. They just went through a big remodel and it looks great. He's in a studio and is perfect for his needs. I'd also like to say how helpful the director was at the beginning. We needed a place for him ASAP and she really did do her best to get him in.

What we like the most about the community is that the Staff is kind and attentive. The facility is well kept. Good variety of meals. Very comfortable and loving environment.

This is a safe and caring memory care facility. The staff knows my brothers is wants and needs and is very attentive.

So far, so good it's been about a week. It's a friendly place, never a dull moment. The resident pet dog. Honey spreads happiness and good vibrations.

Sunrise of Columbia is an amazing home away from home. Great care, friendly staff and delicious food.

The staff are attentive and kind. The rooms are nice.

The staff and management where great. The restaurant was great as well. Nice setting overall and the rooms were very nice as well.

Their staff is good, but for someone like [name removed] - more staff is needed. For someone who requires medium care it is fine. It is a beautiful building - good food and activities.

The tour guide was pleasant. She showed me the facility. However, she did not introduce me to residents or staff. This would have been an added plus. I like to see myself how the residents and staff act; do they look happy with where they are at? Are they talkative and do they have good things to share about the facility and staff? She answered all my questions and showed me the 1 BR units I was interested in. She also showed me the community areas, activity areas and the dining area. The grounds were neatly kept. All of my questions were thoroughly answered. Although the facility was nice and had a lot of the amenities and services I was looking for, it was over-priced compared to other facilities I had toured that were a little nicer.

Well they seem very resident centered but they don't seem to have a very good management system in place. They seem to be kind of disorganized and that can be a little frustrating. If you have the patience to work with a disorganized management team the place is great. This most important thing is my mother seems to like it and that's saying a lot. They are very friendly and very supportive of each resident.

I would give it a 4. They had numerous turnover with chefs. The food wasn't very healthy. The staff was amazing! The facility was in great shape. Lots of activities. Some apartments were newly renovated, some were old. We heard rumors of rent increases annually. My mom was there for 3 months.

Would rate 5 if food was consistently high quality but my mom can be picky. Facility is clean and staff is great. [name removed] in front office/sales/management is quick to respond and very easy to work with.

What made us choose this community over others is the Immediate move in, no medical documents required, evaluation approved him for independent living rather than assisted. It seems like residents can stay at Sunrise's Independent level longer than other communities (before having to move into Assisted section).