Sunrise Senior Living

The daily activities are amazing! The number, length and variety. The activities staff enjoy their job and it shows. It makes the days very enjoyable. There is something for everyone. I don't how to be more clear.

I think the caretakers are great. I appreciate that I am always informed as to how my Mom is doing. I would recommend to others.

They are so kind and helpful. The facility is clean and kept up. They only offer the same continental breakfast every day. And then only 1 additional meal lunch or dinner. And if they go to dinner the men must put on long pants. Sometimes it's difficult for an elderly person to change their clothes twice a day. I could understand a collard shirt, just seems a lot to ask of an elderly population. If this is their home they shouldn't have to dress for dinner. I know sometimes my dad won't eat because he doesn't want to change. Them eating and their nutrition is too important to miss meals because of that.

My husband and I toured Sunrise and it was an enjoyable experience. [removed name] answered all of our questions and even gave us lunch. The menu gave us a lot of choices - all good. The building was clean and the staff friendly. The rooms were a good size and the property is beautiful. I would recommend this facility for Assisted Living needs. My husband would fit in well here as he needs more help than I do. I need an independent living facility.

The only thing I would warn any family moving into a memory care situation, which we were not quite prepared for, is that many of the residents are suffering from more that memory loss. We found a fair amount of mental disorders in the residents on the memory floor, that at first were quite shocking and disturbing to my mom and us. The staff has done a good job of mitigating this by teaming my mom up with appropriate residents, and she has learned how to navigate the population better herself. All that said, I don't know if this is a common problem, we didn't notice this on our tours to the extent we should have, but something to consider or at least be aware of.

The staff are wonderful. The only issue we had was that the rent went up once we finally had an apartment available. Overall my mother-in-law is very happy and adjusting well. Again the staff are to be commended

They have done a wonderful job taking care of Mom. Their experience bring confidence. They see person as an individual and get to know THAT person. Very happy with our decision to send my mom to this facility!

[removed name] was very professional and answered all questions. However I did not like the layouts. It did help me to determine that I am better off with a studio than a 1 bedroom. Being on oxygen, one unit was way too far from elevator for me to ever be physically able to use the other facilities.

I believe that they're trying, there just isn't enough staff and she's had constant issues with her pendant when calling for help. We'll most likely be moving her elsewhere; she'd like to give it a couple more weeks. She always keeps a positive attitude and is grateful but there have been too many issues. Yes, I would recommend, as long as the new resident has an advocate (I wish everyone in a vulnerable physical and/or mental state had someone who could advocate for them), the staff is good, the administrators seem to truly care but things have still "fallen through the cracks."

The visit was thorough and answered my questions. The facility is well maintained and decorated with many nice touches. Our tour guide was open, helpful and proud of the facility. The financial responsibility was well explained.

Sunrise was lovely and could be a good option in the future, but my sister doesn't feel ready to make a move to senior living yet. She still wants to be in her own place, but I appreciate the time and information and curtesy I received while visiting.

There are more affordable facilities but this one was closest to my house. The pricing is confusing. The med management is pricey and confusing. She's in a double with a roommate. Rooms are nice

Good food and large variety. Friendly and helpful staff. I especially like my corner room with windows on two sides and south facing. Energetic and creative activities director. Active resident leaders who publish a comprehensive newsletter. Great walking track. Many interesting residents. Love the underground parking.

The caregivers and nursing staff are very personal and excellent. The food is excellent. Like most assisted living and retirement places it's hard to find enough staff and keep them. When my mom died at age 96 everyone was very compassionate and caring.

Sunrise has not had an activities coordinator in place since July. The quality of the programming has degraded, and they stopped giving personal updates about loved ones through their app. Staff also is unable to provide info about the frequency of registered visitors to my loved one, or the number of times that my loved one signs out to leave the property with friends.

Good staff, communications not always consistent but overall good experience.

It is very homey and cozy. Not new, but well maintained. Small rooms. Staff is the best! Close to lots of shops and library- very walkable. Food is fine. Lots of activities going on.

The friendliness is a 5 (especially the café workers and the people that took care of my mom). The staff is a 3 because of staff changes, charge for providing medicine. The room was not cheap, but the cost to provide medicine was ridiculous. Activities - I don't remember much. One thing that was nice was family brunch once a month. New place has more activities. Yes, we would recommend Sunrise of Naperville to other families.

They are very responsive and accommodating. Rooms are a bit tight but we made it work. I would recommend them to others who are searching for a place for their loved one.

The facility has much to offer for all residents with any level of functionality. The staff were fantastic from top to bottom. Very accessible, accommodating, quick to deal with the issues all with a great attitude.