Sunrise Senior Living

We were very happy with the care at this community. The staff were always nice and caring to my father. We were happy to know that he was in a clean community. The menu was very good and i enjoying having a meal with him. They offered him activites to participate in and he enjoyed alot of them. We would highly recommend this community for the great care and value for a loved one.

My mother loves this community, and I'am very pleased with all they have done for us. It is truly a great facility for her, and her needs. I know she is safe, and in good hands. They do a very good job keeping track of her. If she wants to leave she just has to sign out. The staff is attentive, and kind. Everything is working out very well for us in this facility, and I would recommend it.

My mother lived at Sunrise at North Hills from October 2016-June 2017. Positive: Overall, it was a great place for her to live and reacclimate after a brain injury. The facility is beautiful, well-kept, and has a positive energy about it. They always have fresh flowers on display and the community Labrador, Tilly, always greets you at the door. They have therapy services on-site and an abundance of activities all day long. My mother was able to have her small dog and even take him to the activities. All of the staff have good intentions and are very friendly. They have difficult jobs and they do them with a smile on their faces. Suggestions for Improvement: The Med Techs and LPNs at Sunrise at North Hills are absolutely wonderful, but the facility would greatly benefit from having more RNs on hand. RNs possess the level of education necessary to assess and manage more complicated illnesses such as Type 1 Diabetes. The staff failed to recognize their improper use of insulin needles and my mother’s subsequent symptoms of Diabetic Ketoacidosis, a serious and potentially life-threatening complication of Diabetes. Fortunately, I am a nurse and live nearby, so I was able to recognize the severity of the situation and take her to the hospital, but that was the duty of the Sunrise staff. They eventually learned to manage her Diabetes and did so very well for many months afterwards, but the ordeal was stressful, expensive, and avoidable. Therefore, I would highly recommend Sunrise at North Hills for loved ones with easily manageable chronic illnesses, minor disabilities, or those in need of respite stays.

This place is beautiful, clean, friendly, organized...everything you could want. It is pricey, but you get what you pay for when caring for a loved one. Mom lives in the MemoryCare floor and is doing very well considering her condition. She was living at another facility, which we were not at all pleased with, so we have some basis for our ratings. I gave the activities only 4 stars because I have not been there when mom has activities, although have had seen very good/even great activities for those residents whose dementia is not as progressed. The staff is particularly wonderful. Mom has already bonded with [Removed] and our family has started forming relationships with others. They are present, efficient with their work and always ready to lend a hand when needed.

Had a tour of the facility - it was very clean and bright. Saw the residents having lunch in both the assisted living and the memory care units and also having activities. Both of the bedrooms that I saw were brightly decorated. staff was extremely friendly.

My mother was a resident here for over 2 years. Our family cannot say enough good things about this facility. Yes, it is expensive but your family member is so well taken care of.

The community for my husband is outstanding. The staff are so attentive to his care. The community is very clean. I like knowing that the staff are trainned to help him at all times. They offer a nice menu and we would recommend this community for the care of a loved one.

My mom is at this community and she is liking the care from the staff. We like knowing that the community is clean and she is please with the menu. They have activities that are offered to the residents. We would recommend the care from this community to other families for good care for the value of a loved one.

This is a beautiful, well maintained facility with nice amenities. It is reasonably priced compared to other facilities. I was impressed that the staff (even the maintenance folks) greeted residents by name. The only downside is that the waiting list for independent living is 1-2 years. Rent includes a daily continental breakfast plus one additional daily meal. Unused meals are forfeited.

My loved one is doing beautifully, we are blown over because we never expected her to be this happy, she is thrilled. This community has been everything we were looking for, they offer high-quality care, they are a place we feel comfortable with, but also we like that the location is where we could stop by often. I think this particular community is very active and engage with the residents, they always know us when we stop by.

We are happy with this nice community. The staff are very caring and attentive to the needs of the residents. The community is clean and has a nice feeling of being with the other residents. The menu is appealing and she likes the variety. They offer her activiites to keep active. We would recommend this nice community for a good value and care for other families.

I toured this community for good care. We toured and liked the staff who were caring and comforting. The menu looked appealing and they offer a nice list of activities that are offered. We liked that this community and would recommend that other families tour this community for the care of a loved one.

I like the care from this community. The staff are so nice and always caring. They go out of their way to make sure that they are attentive. The menu is outstanding and she is happy with being able to be involved with the activites. I feel good knowing that she is in good care. I recommend this community for other families.

We like this community and the staff who were very helpful on the questions we had The menu looks very good and the dining area was very nice. This is a clean community and I would recommend other families to tour this community for the care of a loved one.

Very informative staff and friendly. outside grounds were very nice, facility seemed very clean, no bad smells, staff knew all the residences.

So far everything is working out well for my cousin with her move to this community. From what her son tells me, she is safe, and receiving good care. The staff is good, they have been attentive, and helpful overall. We do feel she is in good hands at this community.

I like this community for the good care for my mom. The staff is always nice and very caring. I like knowing .that the meals are appealing for her. The activities are helpful for her to participate. I like knowing that she is happy here and that the other residents are good for her to be active. We would highly recommend this community for the care and the value of a loved one.

I can not say enough about the staff at this community as they are friendly, courteous and helpful. They offer daily activities and dad is just starting to participate in some of them. The food is wonderful the community is well maintained and clean. This community is in a good location for us and is a good cost. The community had a good reputation according to some people we spoke to that had loved ones that lived there and I would recommend this community.

This is a top notch facility. Lovely accommodations, professionally run, beautifully decorated.

I had a very good tour of Sunrise of Park Ridge. The lady that took me around was very helpful and friendly, she did everything to make us comfortable. When my mother is ready to move, I am sure Sunrise will be one of our top choices.