Sunrise Senior Living

The staff is super friendly and easy to get in touch with. The dining facilities are so cute and my Daddy loves the food. We had to move my mother in to a room with him pretty suddenly and the staff handled the entire thing. Moved all the furniture and everything.

The facility is first-rate, and all the staff we interacted with were very cordial and competent. But regarding "quality of care" it came as a surprise that the in-house medical staff was not equipped to do much more than administer Rx meds. Everything else required calling in someone else or a trip to the hospital. On our initial tour we were assured that Sunrise could handle everything at every stage, from basic elderly health care to hospice.

The place was very comfortable and my husband was happy. But his condition deteriorated very rapidly. It was a struggle to get the care staff to understand and adapt accordingly.

They really have a dream team at Sunrise San Mateo. Cheerful, present, welcoming. My sister was visiting from the east coast and they knew her name and resident, like within 3 hours. They make a great, positive effort.

Everything at Sunrise was great. My dad wants to go there when it's his turn. Facility was the least "clinical" of the options we looked at. It felt more like home with the way it was appointed. Staff was always attentive and kind. Very responsive when medical intervention was required. Worked with us to transition to hospice care when needed to get specific pieces of equipment covered under Medicare than her long term insurance policy.

My mother spent a year at Bay Village. She has dementia, and had just come off an especially difficult cancer treatment and a feeding tube. The staff did an amazing job helping her try to eat by mouth again (in the memory care side) and her health allowed her to move to the assisted living side. She made good friends and enjoyed the happy hours and playing the grand piano. The facility is beautiful and clean. Many residents have spent several years there. The administrators work hard to keep the families accommodated and happy. We were grateful to the staff for making this feel like home for our Mom.

I would wholeheartedly recommend Sunrise of Buckhead. The staff have been very caring and supportive!

My dad entere the higher functioning memory care section and later moved to the lower functioning section. Having TWO levels of memory care was ideal for my dad. It was great that one person was in charge of both sections—she was very caring, competent and kind. I feel SO blessed that we visited Sunrise and that there was an opening for my father—we didn’t have but a few days to decide on a place. The care at Sunrise was all I could have asked for and I felt the cost was appropriate—not overpriced. Sunrise staff was always very responsive, helpful and respectful. Highly recommended! (I had an in-law at two different facilities and my father at one other—-all three rated from adequate to dismal)

1. Overall experience was very good -- to excellent 2. Cleanliness was superb. 3. Friendliness -- stellar and importantly, 4) Quality of care was excellent 5) The administrative staff were helpful -- the front desk people were stellar. 6) Food -- fine. Nothing fancy but good choices and reliable. 7) Activities -- we didn't use these options but there were many per day-- the local insider daily paper was very informative and fun. 8) Value -- high... The caring and highly invested staff from cleaners to the medical team made being there excellent.

We've really liked Huntcliff. The staff is friendly and helpful. The building is nice with lots of spaces to sit outside of the rooms. My mom is in reminiscence care which is on the top floor, much better than being in a basement or locked side wing. It's more expensive than we wanted to pay, but we toured places that cost more and were not as nice. After 1 year of care, we're still happy there

You can truly tell the staff know their residents well. When I toured this community it was clear the residents are happy and well cared for. While it’s not time for me to move into assisted living yet, I feel confident saying this will be my top choice when it is time.

We were in search of a facility that provides Memory Care/Assisted living services for our Mother. She has been struggling with mobility and is in need of physical therapy. To be honest; We were unsure that we would find a facility that could address all of her dietary and medical concerns. I was able to schedule a tour with [name removed] on the same day that I initially called. Walking into Sunrise felt like entering a Retreat resort. This facility has everything!!!!!! Quite frankly we should have looked into care at this facility 18 months ago.

When the resident presses their button for help, someone comes within 5 minutes or sooner. Any time we've had a question or concern it's been handled right away.

The overall experience is my mom is happy, feels safe, likes the home like design and decor. The cleanliness is that it doesn't smell like a nursing home at all. It's very clean. The community is good. She has friends. The staff turnover is the only downside

It's an amazing place, [name removed] and the staff do a great job. Sadly we exhausted the funds and had to relocate. I would highly recommend!

The staff has been kind and understand his special needs and insecurities. Excellent activities throughout the day. My husband is social and many other members of the community are as well so he is able to have conversations and develop friendships, which was difficult to find in other communities we looked at.

It's a great place for someone who might need a nursing home but you can get physical Therapy there for the same price as a nursing home. It has more of a home setting.

My friend wasn't there very long. [date removed] until she passed [date removed], but the staff is extremely kind. [name removed] was in late stage breast/bone cancer and everyone from kitchen staff to maintenance were great. It's a very well maintained facility. Residents are welcoming to newbie.

I’ve had the pleasure of partnering with Sunrise of Rocklin professionally, and the experience has been outstanding. The team is responsive, organized, and always prioritizes the well-being of their residents

The gentleman who gave us our tour and helped us purchase the room was fantastic the care givers were compassionate and hard working and listened when i expressed any concerns my mom wasn't there very long and she wasn't eating much so i am not able to really comment on that the entrance area was lovely and inviting